Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... See more
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See what reviewers are saying
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian... See more
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13 Fresh party and cake beauitful Hot choclate made rich and smooth Young girl serverd me,po... See more
Quick simple ordering, notified when ready, ready very quickly, collection took around1min. All ready in a trolly, as heavy. Helpful polite staff. Very pleased. Great prices on horticultural, gritsand... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sheffield Chesterfield Road
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
401 Chesterfield Road, S8 0RW, Sheffield, South Yorkshire, United Kingdom
- 0345 640 7070
4.0
Great
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Click and collect service worked great
Click and collect service worked great. Ordered in evening and received a text at 6.50am the next day to say it was ready for collection. Friendly helpful staff as always.
February 3, 2024
Unprompted review
Staff member very helpful ,thanks
January 24, 2024
Unprompted review
Ethan and Denise at Sheffield store…
Ethan and Denise at Sheffield store really helpful and friendly. Sorted out what I needed very quickly. Thank you
January 20, 2024
Unprompted review
I think home based furniture is value…
I think home based furniture is value for money and better quality
January 16, 2024
Easy to order on line
Easy to order on line.
Good product for a reasonable price.
Kept informed throughout with click and collect service.
Store well signposted and pick up was simple and easy.
January 17, 2024
Unprompted review
Friendly staff
January 5, 2024
Unprompted review
Lovely helpful staff member and great at his job!
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian for some advice around colours ans he gave me very honest and helpful information but ultimately encouraged me to choose what felt right for me. Lovely helpful staff member and great at his job!
January 2, 2024
Unprompted review
Will Use This Service Again!!
Easy to order and ready to collect within half an hour. Staff at store efficient, helpful and polite.
December 28, 2023
Unprompted review
Reply from Homebase - Sheffield Chesterfield Road
Hi Karen,
We’re so pleased you had a great experience in store. Thanks for letting us know 😊
Team Homebase
24 screws were missing from the…
24 screws were missing from the package. It arrived on Wednesday and I emailed Homebase customer service immediately. I have not heard back and I am unable to build my bedside table without the screws. I am very unhappy.
December 20, 2023
Reply from Homebase - Sheffield Chesterfield Road
Hi Gillian,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. We have contacted you via your email address confirming the parts being raised for you.
Thanks,
Team Homebase
Easy to order with Click and Collect
December 18, 2023
Unprompted review
Reply from Homebase - Sheffield Chesterfield Road
Hi Rosemary,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Sheffield Chesterfield Road
Hi Sue,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Staff were really helpful and friendly.
December 15, 2023
Unprompted review
Reply from Homebase - Sheffield Chesterfield Road
Hi Caroline,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Straightforward online purchase
Straightforward online purchase, kept informed of item in transit and easy collection from store.
December 8, 2023
Reply from Homebase - Sheffield Chesterfield Road
Hi Tariq,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Sheffield Chesterfield Road
Hi Maria,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Sheffield Chesterfield Road
Hi Rachael,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Communication good and item ready to…
Communication good and item ready to collect. Friendly staff
December 5, 2023
Reply from Homebase - Sheffield Chesterfield Road
Hi Stephanie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
I bought Christmas decorations online…
I bought Christmas decorations online to click & collect in store. Everything went very smoothly! It was a really easy transaction!
December 8, 2023
Unprompted review
Reply from Homebase - Sheffield Chesterfield Road
Hi Sara,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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