Homebase - Sleaford Reviews 

228
TrustScore 5 out of 5

4.8

Shorehan Road, Northgate, NG34 7AQ Sleaford, Lincolnshire, GB


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Rated 5 out of 5 stars

I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.

Company replied

Rated 2 out of 5 stars

The product picked was completely the wrong item. Luckily there was the correct item in store otherwise it would have been a wasted trip Edit: Carol at Homebase Sleaford phoned the following day to... See more

Company replied

Rated 4 out of 5 stars

Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit... See more

Rated 5 out of 5 stars

We needed to replace discontinued faulty ceiling fan unit with a similar product. Not every member of staff we asked knew where it might be found but SUE B gave us very clear and correct directions... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Shorehan Road, Northgate, NG34 7AQ, Sleaford, Lincolnshire, United Kingdom

  • 0345 640 7627

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(228)

744 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order to collect in store

Easy to order to collect in store. When I arrived in store there was an issue with my order but the lady who helped me and the homebase team went a ove and beyond. Exceptional service.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Chris was really helpful

Chris was really helpful, he reserved some seats for me that I really liked but could not fit in my car until my son finished work, he made sure nobody else took them until I came back and is a credit to the Sleaford Homebase team and a reason that I’ll shop here more often as the team are always very helpful.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I arrived in the late afternoon of Easter Sunday to collect my order, not knowing the store was closed. However, some workers came out of the store and told me it was closed and I explained that I had come to collect an order. They were so kind and helpful and after asking me certain questions, went back into the store returning with my order. A kind young man put it into my car for me. This saved me having to make a further journey at a later date. Thank you Homebase assistants for your kindness and help. I am extremely grateful.

March 31, 2024
Unprompted review

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