I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.
Company replied
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See what reviewers are saying
The product picked was completely the wrong item. Luckily there was the correct item in store otherwise it would have been a wasted trip Edit: Carol at Homebase Sleaford phoned the following day to... See more
Company replied
Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit... See more
We needed to replace discontinued faulty ceiling fan unit with a similar product. Not every member of staff we asked knew where it might be found but SUE B gave us very clear and correct directions... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sleaford
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Shorehan Road, Northgate, NG34 7AQ, Sleaford, Lincolnshire, United Kingdom
- 0345 640 7627
4.8
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many thanks to Carol and Amanda for…
Many thanks to Carol and Amanda for their fantastic customer service. Will shop here again.
June 16, 2024
Unprompted review
I recived excellent help and advice…
I recived excellent help and advice from Carol at Homebase Sleaford in choosing the correct colour varnish for my cupboard door.
June 15, 2024
Unprompted review
Very helpful ladies made shopping today…
Very helpful ladies made shopping today very easy very helpful a credit to your company thank you Lisa and carol Sleaford Homebase
June 15, 2024
Unprompted review
Staff
Carol was lovely and very helpful. Staff who treat old people with respect and humor deserve a raise.
June 12, 2024
Unprompted review
Very impressed with the excellent paint…
Very impressed with the excellent paint advice today. Staff were very helpful and friendly
June 10, 2024
Unprompted review
Having visited the Sleaford branch of…
Having visited the Sleaford branch of your store i got served by Lisa , i found her very helpful and polite.
June 12, 2024
Unprompted review
Lisa lee is a credit to the company
June 13, 2024
Unprompted review
Served by a lovely lady called Lisa
I was served by a lovely lady called Lisa. Very helpful with measurements I needed. Served with a smile from a nice happy lady. Overall price quality and service excellent
June 12, 2024
Unprompted review
Quality indoor plants
Really delighted with the quality, price and selection of indoor plants in Sleaford, Lincolnshire Homebase store. The staff are always efficient, chatty and happy to help.
June 12, 2024
Unprompted review
As always lovely staff
As always lovely staff. Lisa was great!! Thank you guys.
June 12, 2024
Unprompted review
Really helpful member of staff at…
Really helpful member of staff at Homebase called carol thanks for help today!
June 11, 2024
Unprompted review
Excellent service today from Sarah
Excellent service today from Sarah. Sarah was friendly, efficient and extremely helpful. Thanks 👍
June 11, 2024
Unprompted review
Did not like my click and collect order…
It's a good company that admits it mistake and puts it right for that I'm grateful I think
I have proofed a point
June 10, 2024
Unprompted review
Reply from Homebase - Sleaford
Hi David,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Great prices with items in stock and…
Great prices with items in stock and available for collection.
June 8, 2024
Unprompted review
Great customer service
I was impressed with the reception given by Carol and her ability to help me to determine what I wanted and how to find it.
Also the layout of the store is clear and concise.
June 8, 2024
Unprompted review
Always great experience
Stephen, Sarah and Jeff are always there to help you. They're the best
June 7, 2024
Unprompted review
Nothing to complain about
Easy to use website, collection and great staff too.
June 7, 2024
Unprompted review
Sue B was polite and efficient
June 7, 2024
Unprompted review
Items made quickly available for…
Items made quickly available for collection and a very friendly and efficient service when collecting.
5 stars all round
June 7, 2024
Unprompted review
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