Homebase - Wolverhampton Reviews 

161
TrustScore 4.5 out of 5

4.6

Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our kitchen designer Anil, was the epitome of professional and friendly at the same time. He advised us throughout the process, leading to a well chosen , well loved kitchen from the Willenhall sto... See more

Rated 5 out of 5 stars

Visited to purchase paint. Homebase colleague Sunita was excellent when assisting me in obtaining another 5 litres of paint, as only one was on the shelf and I needed two. Extremely, polite, helpful a... See more

Rated 1 out of 5 stars

Diabolical christmas sale!! Usually they have a large selection of xmas sale so i made a special trip to the wolverhampton store this morning, they hardly had any christmas stuff at all!! Like 10% to... See more

Company replied

Rated 5 out of 5 stars

We were helped in store by Caroline, who did a fantastic job. What we wanted was not available in this branch, so she contacted other stores, and we had the item put aside, awaiting collection. While... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Wolverhampton

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ, Wolverhampton, West Midlands, United Kingdom

  • 0345 640 7103

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(161)

680 reviews in the last 12 months

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Rated 5 out of 5 stars

JENNY such a helpful staff member!!!

The lady who served me was called jenny.she had a very warm smile and nature about herself and was very welcoming.very friendly and helped me out,as well as I hoped my little help back paid off for her.(private this part) very excellent sales /collection point person and can see she is a well liked member of the team.And I hope management are aware how good of a employee they have!!!.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful staff

Went into the Wolverhampton store to look for an item but couldn’t find it so I asked Brandon who was very polite and made sure it was in stock he then called Caroline down to see if she could find one, she wasn’t gone long before returning with the item I needed both members of staff made my experience better and both are a credit to your team

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful & welcoming…

Ordered on line but never fail to purchase something else when I go in to collect my order. Staff are always friendly & helpful. Wolverhampton Homebase is my favourite "go-to" DIY store.

December 28, 2023
Unprompted review
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi JackieW,

Thanks for taking the time to leave us a review. We’re so pleased your click and collect experience was great, it’s good to know we’re nailing it! 🔨️

Hope to see you back with us again soon 😊

Team Homebase

Rated 1 out of 5 stars

Awful Xmas Sale

Diabolical christmas sale!! Usually they have a large selection of xmas sale so i made a special trip to the wolverhampton store this morning, they hardly had any christmas stuff at all!! Like 10% to say last year, a very very small selection, dont bother! Onlines awful too with most things out of stock for click and collect! Did they sell it off xmas eve cos god knows where the stock went

December 27, 2023
Unprompted review
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi Alex,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention.

Thanks,
Team Homebase

Rated 5 out of 5 stars

Good service. Helpful staff

Good service

December 18, 2023
Unprompted review
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi Michael​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff. Excellent customer service! Thank you 🙏

December 16, 2023
Unprompted review
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi Consumer​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Rated 5 out of 5 stars

Service experience

Hassle free ordering process through to collection of iitem.

Excellent experience.

December 5, 2023
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi Andrew​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Rated 5 out of 5 stars

Very efficient

It was very easy to order the item online. I had an email immediately letting me know when I could pick it up (after 10am next day). On arrival, I gave the order number to a lady who produced the item within 2 minutes!

December 3, 2023
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi C.Vallely​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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