I wasn't 100% clear going in on Homefast's role vis-a-vis other parties (e.g lawyers, real estate agent) but their value became quickly apparent. Our sale was complex owing to the age of the property... See more
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Joanna was really helpful at Homefast, promptly responding to my telephone calls and emails, carefully explaining the procedures and sorting problems. I haven’t moved for years and what is a stressful... See more
Homefast oversaw the initial stages of our purchase and sale. We had some issues that prevented things moving forward, but Joanna was patient and understanding of the situation. We had telephone conve... See more
Home-fast were recommended by our estate agents Your Move. I have had a good experience with them and they were quick to set me up with a solicitor. My contact Micheal explained everything in great... See more
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Michael has been quick and efficient
Michael has been quick and efficient. Many thanks
Joanna Burnett from Homefast
Joanna Burnett from Homefast was quick, efficient, and professional in addressing my queries and guiding me through the process. Homefast provided easy-to-follow instructions
Excellent communication from Victoira
Excellent communication from Victoira. Quick and easy to follow instructions
Joanna was always so quick with any of…
Joanna was always so quick with any of my problems and made me feel at easy. A Big Thank You
Joanna was super helpful
Joanna was super helpful! She was quick at responding and supported us with the queries we had.
Locating property deeds …
I was dealt with quickly and very efficiently with Joanna Burnett going beyond expectations to deal with the problems I was experiencing
Joanna was fab!
Joanna at Homefast was professional, friendly and quick to respond. Thanks!
Excellent people and great service
Excellent people and great service . Joanna is very professional, friendly and guided me through the process.Very prompt and helpful with any queries. I have yet to sell my house and I have no doubt Joanna will be my go to person. Highly recommend their service.
Exceptionally impressed
I am exceptionally impressed with the very prompt and efficient service I received recently from Homefast. Joanna guided me through the process, always helpful and very friendly. A first class service, thank you for making the process so painless.
Homefast are true to their name
Homefast provided us with a timely, accurate, and communicative conveyance service on our house purchase. The team were great throughout, kept us informed of each step with approximate turnaround times (which actually came back ahead of schedule), and liaised well with the myriad other services involved. Highly recommended team.
Been excellent and helpful all the way…
Been excellent and helpful all the way through would recommend
I had a great customer service with Homefast
I had a great experience using Homefast because the team is very supportive, efficient and available.
Good Service
Joanna is very understanding and extremely helpful. She is also promptly replies to queries and made conveyance part easier than expected. Good customer service from Homefast
Very friendly service
Very friendly service, nothing too much trouble
Joanna has been extremely helpful and…
Joanna has been extremely helpful and her very prompt replies to queries have made this part of conveyance easier than expected.
Helpful and friendly
Home-fast were recommended by our estate agents Your Move. I have had a good experience with them and they were quick to set me up with a solicitor. My contact Micheal explained everything in great detail and helped with the house questionnaires and has always been available when I ring. Friendly and helpful.
I can only take a star off however the solicitors have sometimes been slow at getting back to us but Micheal helped again by contacting them for updates.
Joanna was really helpful and made sure…
Joanna was really helpful and made sure everything I needed to send was in her possession. Taken all the stress out of the process which is what I'm looking for.
Great support given
Great support provided by Joanna when experiencing a few technical issues. Her support resulted in the successful submission of the required documentation.
Joanna was really helpful at Homefast
Joanna was really helpful at Homefast, promptly responding to my telephone calls and emails, carefully explaining the procedures and sorting problems. I haven’t moved for years and what is a stressful situation was made much less stressful by Joanna clearly explaining the processes involved in filling out paperwork, exchange and completion. I would often phone her asking to explain various things. She was always obliging being the link between my estate agent and our solicitor who was often busy and didn’t always get back to us. I can’t praise her highly enough. Thank you. Suzy
Decisive intervention helped rescue our sale
We were having a really difficult time with the appointed conveyancing company not progressing the transaction; and were in danger of losing our sale due to the buyer reaching the end of their patience.
Homefast picked up the challenge and through the efforts of Joanna , who pulled out all the stops and used her key contacts at the property lawyers firm, the sale was rescued. After 3 months of frustration and stress, Joanna's efforts resulted in the change out of the conveyancer and the sale was rescued and completed within 2 weeks.
The reason for this review being 4* and not 5* was that we were not clear from the outset who was doing what (between the estate agent, the estate agent company conveyancing service, Homefast and the property lawyers company). I think more clarity on this from the beginning would have really helped.
So the bottom line for me is that if you use an online based conveyancing service, I would recommend engaging Homefast to help get you through from beginning to end of the sale completion.
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