Homefast Reviews 

66
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I wasn't 100% clear going in on Homefast's role vis-a-vis other parties (e.g lawyers, real estate agent) but their value became quickly apparent. Our sale was complex owing to the age of the property... See more

Rated 5 out of 5 stars

Joanna was really helpful at Homefast, promptly responding to my telephone calls and emails, carefully explaining the procedures and sorting problems. I haven’t moved for years and what is a stressful... See more

Rated 5 out of 5 stars

Homefast oversaw the initial stages of our purchase and sale. We had some issues that prevented things moving forward, but Joanna was patient and understanding of the situation. We had telephone conve... See more

Rated 4 out of 5 stars

Home-fast were recommended by our estate agents Your Move. I have had a good experience with them and they were quick to set me up with a solicitor. My contact Micheal explained everything in great... See more


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4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.5

All reviews

(66)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Joanna Burnett from Homefast

Joanna Burnett from Homefast was quick, efficient, and professional in addressing my queries and guiding me through the process. Homefast provided easy-to-follow instructions

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent people and great service

Excellent people and great service . Joanna is very professional, friendly and guided me through the process.Very prompt and helpful with any queries. I have yet to sell my house and I have no doubt Joanna will be my go to person. Highly recommend their service.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally impressed

I am exceptionally impressed with the very prompt and efficient service I received recently from Homefast. Joanna guided me through the process, always helpful and very friendly. A first class service, thank you for making the process so painless.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Homefast are true to their name

Homefast provided us with a timely, accurate, and communicative conveyance service on our house purchase. The team were great throughout, kept us informed of each step with approximate turnaround times (which actually came back ahead of schedule), and liaised well with the myriad other services involved. Highly recommended team.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Good Service

Joanna is very understanding and extremely helpful. She is also promptly replies to queries and made conveyance part easier than expected. Good customer service from Homefast

March 4, 2023
Unprompted review
Rated 4 out of 5 stars

Helpful and friendly

Home-fast were recommended by our estate agents Your Move. I have had a good experience with them and they were quick to set me up with a solicitor. My contact Micheal explained everything in great detail and helped with the house questionnaires and has always been available when I ring. Friendly and helpful.

I can only take a star off however the solicitors have sometimes been slow at getting back to us but Micheal helped again by contacting them for updates.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great support given

Great support provided by Joanna when experiencing a few technical issues. Her support resulted in the successful submission of the required documentation.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Joanna was really helpful at Homefast

Joanna was really helpful at Homefast, promptly responding to my telephone calls and emails, carefully explaining the procedures and sorting problems. I haven’t moved for years and what is a stressful situation was made much less stressful by Joanna clearly explaining the processes involved in filling out paperwork, exchange and completion. I would often phone her asking to explain various things. She was always obliging being the link between my estate agent and our solicitor who was often busy and didn’t always get back to us. I can’t praise her highly enough. Thank you. Suzy

January 10, 2023
Unprompted review
Rated 4 out of 5 stars

Decisive intervention helped rescue our sale

We were having a really difficult time with the appointed conveyancing company not progressing the transaction; and were in danger of losing our sale due to the buyer reaching the end of their patience.
Homefast picked up the challenge and through the efforts of Joanna , who pulled out all the stops and used her key contacts at the property lawyers firm, the sale was rescued. After 3 months of frustration and stress, Joanna's efforts resulted in the change out of the conveyancer and the sale was rescued and completed within 2 weeks.

The reason for this review being 4* and not 5* was that we were not clear from the outset who was doing what (between the estate agent, the estate agent company conveyancing service, Homefast and the property lawyers company). I think more clarity on this from the beginning would have really helped.

So the bottom line for me is that if you use an online based conveyancing service, I would recommend engaging Homefast to help get you through from beginning to end of the sale completion.

November 14, 2022
Unprompted review

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