Home Logic Reviews 

4,624
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Complete scam this company sold my mum spray foam insulation in 2017, and it has caused her damp problems. The house should never had spray foam insulation installed. Complained to the Director Justin... See more

Rated 5 out of 5 stars

I was contacted on the Tuesday after paying deposit would they be able to come Friday 9 30. Bang on time Friday ,got straight on with the work dust sheets down on the stairs up in the loft vapour barr... See more

Rated 4 out of 5 stars

Two very helpful men arrived on time despite long journey. Set about work without fuss. Were unable to complete task on 8th February caused by an access issue but returned on 10th February to complet... See more

Rated 5 out of 5 stars

Overall a very professional & competent company... I had a my loft insulated with the latest foam spray technology..& it didn't take more than a couple of hours to do.Both workmen were very effic... See more

Company details

  1. Insulation Contractor
  2. Construction Company
  3. Home Improvement Store
  4. Roofing Contractor
  5. Window Installation Service

Written by the company

Home Logic, based in Southampton, Hampshire, are a innovative, forward-thinking company dedicated to bringing eco-friendly, cost effective energy saving solutions to the homes of the UK. Our commitment to you is to help you drive your bills down using the latest technologies, these products will pay for themselves many times over their lifespan through the savings they provide on your current energy costs, while also making your contribution to the environment.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(4,624)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, they did a fantastic job. I was shown everything and informed as to each thing they were doing. After they cleaned the area and all rubbish was collected next day. Within two days you can feel the difference in warmth. Would recommend this company to anyone.

October 3, 2024
Rated 5 out of 5 stars

great service

great service, only phoned one day, next day instalation completed, home left clean and tidy.

October 2, 2024
Rated 5 out of 5 stars

From very beginning when first adviser…

From very beginning when first adviser came for survey he was sitting with me over an hour, explaining the process of leakage of heat from the house, its signs on the corners of the roof. He showed me some pictures, graphs and data hard copies and on his laptop that how the foam insulation preserve the heat elimination from the roof and saves the energy or your money. I had a wedding in family after a week of survey, after completing all the paperwork and arrangements they have organised the insulation on the next day. 2 member team started the job in morning and finished around 3pm. Now adays when temperature is falling day by day 2 hrs of heating in the evening and 1 hr in morning keeps both floors of my three bed home pleasantly warm.

October 1, 2024
Rated 5 out of 5 stars

Exceptional company

I had my loft spra insulation completed by Mark and Sam, they were exceptional. They worked so hard without a lunch break to clear 80 bin liners of the old fibreglass out.
Marks spraying skills were unbelievable and Sam made sure the dust and rubbish was cleaned up amazingly. I highly recommend Home Logic.

October 1, 2024
Rated 5 out of 5 stars

Spray Foam Insulation…

Just had spray foam insulation in the attic - from start to finish the service was excellent - very professional. The guys who did the job were very tidy and cleaned up after themselves
Highly recommend

October 1, 2024
Rated 5 out of 5 stars

From the time they arrived at my home…

From the time they arrived at my home the two guys put my fears aside they continued with showing me what they were going to do and then they started to do the work and when they had finished they cleaned up and then showed me what they had done then I thanked them for doing a first class Job

October 1, 2024
Rated 5 out of 5 stars

Great product, great company to install

Very polite and fast, hardworking employees.
Employees kept very clean and tidy throughout job.
Job done was to high quality.
Product is fantastic. Ive had it a few months now and ive see a change in my bills.

September 16, 2024
Rated 1 out of 5 stars

Bad insulation.

I am telling people not to have this installed,I had this put in 3 years ago and I have had to have it taken away,because it has caused damage to my wood,which has now cost me a lot of money.so please do not have it installed.also people will not be able to get a morgage if you come to sell.

September 25, 2024
Unprompted review
Home Logic logo

Reply from Home Logic

Please leave details with Trustpilot so we can help you

Please see warning on our website , we suggest you contact Trading standards there is currently companies giving false information to gain business for work not required.

In 11 years I am yet to see 1 roof rotten from open cell spray foam .

If you are a customer of Homelogic we can supply updated paperwork as per PCA protocol for surveyors and lenders. This guidance protocol was set up March 2023 so consumers could arrange lending.

Please leave details with Trustpilot so we can help you

Rated 4 out of 5 stars

Customer service good.

After initial problems with the survey for placing the panels and the electrical connection for the battery (10.07.24) everything was dealt with promptly. Customer was good and the engineers very helpful and pleasant.

December 6, 2023
Rated 1 out of 5 stars

what is correct about the insulation and able to get a mortgage

I have read the experience of the review 6 days ago about it would be unable for their grandmothers bungalow to be sold due to the spray insulation sprayed in the roof.
Before we had our bungalow roof sprayed I asked the surveyor that specific question, as I had heard of some problems with other suppliers.

I was told that Home Logic's system was approved by all the appropriate bodies covered by mortgage and house surveyors. SO WHAT IS THE TRUTH.

When our roof was sprayed the installers were supposed to cover items in the loft. nothing was covered over and when we were cleaning the mess up we found the roll of unused roll of covering material. Also any spray dropping on material leaves a ring on it which will not come off.

The mess that was left by the insallers was awfull and took about 2 weeks to clean up. This was not the impression given by the surveyor, when we pointed this out to Home logic we were told that they would send someone out but we had already done it as the state of workmanship displayed gave use little faith.
The person who we spoke to ( the one who replied to the original trust pilot review) said that the company would make a payment towards the work. Guess what no refund, these people are only after your money with no customer satisfaction or quality control.

August 23, 2024
Unprompted review
Home Logic logo

Reply from Home Logic

Please contact Homelogic .

If your install was pre March 2023 we need to supply you Warranty paperwork as per protocol guidance released for Surveyors and lenders. This was issued as standard after this date.

This protocol was established by PCA, Government, Manufacturers, Lenders , Surveyors and Acreditation bodies to help Surveyors identify when works where done correctly enabling lenders to have confidence with lending.

Unfortunately not all spray foam Insulation has been installed correctly by other companies.

If a mess was left please contact us so we can send someone back or compensate you for poor service.

Regards

Justin

Rated 5 out of 5 stars

Good job

The men that came to fit the foam where really considerate eg taking dirty boots off and tidying up when they had finished. Whilst I felt a bit hassled in to agreeing to have this, so far I'm glad I did.

September 26, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look