Homesealed Reviews 

648
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally friendly and professional, stating that they work efficiently and always leave homes completely clean and spotless after finishing the job. Consumers also appreciate the excellent quality of the products, mentioning that the new windows and doors successfully improve heat retention and modernise the property. However, some customers also experienced occasional issues regarding poor communication from the office, unexpected organization errors, or minor installation delays. A few reviewers additionally mentioned concerns about pushy sales tactics or specific maintenance problems requiring subsequent follow-up visits and repairs.

What people talk about most

Service

Clients share positive opinions on service, noting that installation teams are professional, friendly, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting that installers and fitters were... See more

Product

Reviewers highlight ambiguous aspects of product satisfaction, as many consumers praise the great windows and... See more

Quality

Users describe positive interactions with quality, noting that the finished product is fantastic and the... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful representatives... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt bit let down at beginning of consult correspondence wasn't great. Once I was assured everything went smoothly. The guys who fitted windows (Mark, Craig) were great. Experienced tidy friendly. Not... See more

Company replied

Rated 4 out of 5 stars

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were ale... See more

Company replied

Rated 4 out of 5 stars

From the start they were very informative and eager to get the job done quickly in whatever time suited myself and were very flexible with dates. The workers that came to fit the windows where great b... See more

Company replied

Rated 4 out of 5 stars

The salesperson that came to do the quote was a bit over the top. He ended up making himself look a bit of a conman. But just as well I looked past that. Because the new windows installed have been gr... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

648 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(648)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New windows and Thermal painting

We've had new windows installed in our house and also a thermal wall coating painted on the exterior walls. The service provided was quick and efficient and has improved the look of the property. Very happy!

May 21, 2025
Unprompted review
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Reply from Homesealed

Hi Karen, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

The second to none

The workmen that installed windows and front door were exceptional their standard of work and cleanliness was second to none this coming from a retired window fitter

September 9, 2025
Unprompted review
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Reply from Homesealed

Hi Paul, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Outside walls sealed

Outside walls sealed. Job completed quickly and tidily. Guys were helpful friendly and not intrusive. Very happy with the result.2nd time I have used this firm and happily recommend them.

August 26, 2025
Unprompted review
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Reply from Homesealed

Hi Barbara, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Friendly and hard working

The team we had were friendly, nothing was a problem, hardworking and did a fantastic job, in a quick time. We would definitely recommend them.

August 15, 2025
Unprompted review
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Reply from Homesealed

Hi there Mrs Henderson👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Roof coating

Just had our roof recoated.
Roofers were here bright and early, professional, and finished up within the day with minimal mess - Loft is now pitch black and no longer leaking.
Customer service has been fab with the check-ins as well.
Phoebe Swaine

September 9, 2025
Unprompted review
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Reply from Homesealed

Hi Phoebe, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Very good experience with a new wall…

Very good experience with a new wall coating from homesealed, great selection of colours available too,
On the day the guys were brilliant and went above and beyond with removing satellite dish and cables and repairs prior to coating, quick turnaround and house looks great would recommend

August 16, 2025
Unprompted review
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Reply from Homesealed

Hi Mr Wilkie, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

My New Roof

I got a new roof done recently and I can’t thank the guys at Homesealed enough. They done a fantastic job from start to finish, even when the weather was at its worst they still carried on. They were at my house early every morning come rain or shine to get the job done. I would highly recommend Homesealed, they are a fantastic company and my roof looks amazing ⭐️⭐️⭐️⭐️⭐️

July 9, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there Audrey👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Hard working got on with the…

Hard working got on with the installation. Kept me informed all the time cleand up after every room , polite , would gladly recommend company to anyone ,

July 16, 2025
Unprompted review
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Reply from Homesealed

Hi James, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Professional guys

Professional guys. On time. Tidied up after themselves.

June 12, 2025
Unprompted review
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Reply from Homesealed

Hi there, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Great service

Everything done on time ,cleared up after . Small fault with some packaging stuck in window frame ,company dealt with without any hassle.

July 16, 2025
Unprompted review
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Reply from Homesealed

Hi there Maureen👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Homesealed did a brilliant job on our…

Homesealed did a brilliant job on our rendering. They worked within our budget, went above expectations, and even carried out repairs we weren’t expecting.

August 18, 2025
Unprompted review
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Reply from Homesealed

Hi there Chris👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Excellent, professional and efficient installation

Liz and I would like to thank homesealed for the excellent service provided
From the initial survey to the works being carried out , nothing was a problem. Very professional.
Dugie, Adam and Ross were very friendly . Preparation before they started was greatly appreciated. 10 windows carefully removed and replaced within two days. With every roomed tidied and hovered before they left
Thank you once again .

September 1, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Elizabeth, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Windows by Homesealed

Just had 8 windows fitted by Homesealed, the job ws carried out over two days as agreed ,the two fitters were excellent nothing was a bother to them did everything i wanted, two guys were very pleasant hard working and cleaned up after them. I would highly recommend Homesealed in the future. Bill Lindsay

September 3, 2025
Unprompted review
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Reply from Homesealed

Hi Bill, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Miss Hendrie …

Miss Hendrie …
Got 4 windows fitted at the front of my home, the fitters were very nice and done a great job.

September 3, 2025
Unprompted review
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Reply from Homesealed

Hi there Miss Hendrie👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Great installation and lovely people

The sales rep that visited was very nice and happy to answer all out questions. The individuals that fitted the windows were great crack!

The windows are great quality and make fantastic additions in pur new home. Would 100% use again

August 14, 2025
Unprompted review
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Reply from Homesealed

Hi Natasha, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Superb service...recommend!

Absolutely delighted with our 7 white double glazed windows just fitted. Windows look fantastic and service from start to finish has been been superb! Window with small scratch was replaced within a week. I highly recommend this company and we plan to use them again for some other work. John & Lynsay McMaster, Glasgow

September 4, 2025
Unprompted review
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Reply from Homesealed

Hi Iris, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Seem to be excellent quality windows…

Seem to be excellent quality windows only had them installed a few days ago but very pleasant fitters, respectful and friendly. Also very quick and professional. Service has been excellent from administration point of view so I’m happy to give 5 stars 🌟 ps got a little bit of snagging needing done hope don’t have to wait otherwise great company and would recommend them to anyone

September 2, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Jean👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Excellent product and service from…

Excellent product and service from start to finish. Boys arrived on time given worked tirelessly to fitted new back door left clean and tidy. Will definitely recommend you to friends and neighbours.

September 4, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi James, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

The staff were very helpful and the…

The staff were very helpful and the work was very good. The men that fitted the windows were friendly and were clean and tidy. Would recommend them to anyone.

August 21, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi John, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

From start to finish very professional…

From start to finish very professional clean tidy very good workmanship would recommend to anyone

February 14, 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi John, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

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