Stunning item and the team were able to offer a longer returnwindow when contacted by email due to giving it as present. I didn't need to return but peace of mind
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See what reviewers are saying
Had a lovely experience here today with my daughter who found a gorgeous dress for a black tie event. Rena & her sister were so helpful. I would definitely recommend visiting Honour Gold if your strug... See more
Company replied
I saw the Harley sequin maxi dress on someone on instagram and instantly loved it.. I ordered it online for my 40th birthday party and it’s the most beautiful, luxurious and well made dress, I absolut... See more
Company replied
Picked up a lovely skirt from here that fits well. It has unique, beautiful colours that can be paired with different tops, allowing for several styling options. Great aftercare service too.ce too..
Company replied
Company details
Written by the company
Est. 2009 | Timeless. Elegant. Confident. Style | Honor Gold was founded by sisters Jade and Rena, born from a shared love of beautiful design and timeless style. Today, Honor Gold is known for its signature silhouettes that celebrate femininity and confidence, think floor-sweeping gowns, elevated party-wear, and flattering styles designed to make you feel your best. Every piece is thoughtfully designed by Jade in our Birmingham studio, with a focus on quality, fit, and timeless design, because we believe that every woman deserves to feel incredible in the Honor Gold style she wears.
Contact info
Vyse Street 86, B18, Birmingham, United Kingdom
- 01215232063
- info@honorgold.co.uk
- www.honorgold.co.uk
4.9
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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From ordering my dress to delivery
From ordering my dress to delivery, the service is first class. As much as I thought the design of the dress was as the picture, I felt it was not worth the money (£95.00) the material and overall finish on the seams were not of the quality I expected. However, I kept the dress as I didn’t have time to change. Thank you
February 4, 2020
Unprompted review
Reply from Honor Gold
Hi Donna,
Glad you felt our service was first class! We looked into the dress and the jen is what is called "bagged over" so the seams aren't seen. We prefer to have the dresses made this way so the seam isn't visable so it concerns me that you said this about the seams - could you email us photos so we can look into this?
Thanks for taking time to revie us! HG x
No confirmation email and 4 days after purchase
I havent received a confirmation email for my order from 4 days ago... despite delivery being 2-4 days?
I have a PayPal confirmation email of payment been taken and money is out of my account, but nothing to confirm what I have ordered.
There is nothing on my order history either in my account on your website.
February 3, 2020
Unprompted review
Reply from Honor Gold
Hi Eims sorry about that we have a issue with the emails being sent to junk so we have addressed this and its now working fine. Once again apologies the order was processed and delt with once recieved but the emails just didnt go out. Apologies! HG x
All-round excellent service
All-round excellent service. My dress arrived on time and very good quality, great value. Thank you :-)
January 10, 2020
Unprompted review
Reply from Honor Gold
Thank you! hope to see you shopping with us again : )
HG x
Poor communications
You asked me to review your service before I have even received my order so here goes...
The website is just ok to use but I placed an order for an expensive dress and never got an email confirmation, the only reason I know you have processed my order is because the charge appeared on my account, then I got an email asking for a review. No email yet to say if the dress you have already charged me for is being dispatched either.
It’s not going brilliantly so far.
January 3, 2020
Unprompted review
Reply from Honor Gold
Hi Sara,
We did email you straight back via email but also wanted to respond here. As mentioned emails are sent out via our online system when order is placed however being a new customer it can go to a spam or junk folder.
We checked online and emailed you back as soon as you placed this review - you will receive your order today. I can see your concern with thinking you had not received the email.
Also the review us email goes from this site “Trust Pilot” so not directly from us as we use an independent company to do reviews so when they send the email is down to their system - its not directly from us its from us as we would never sent it straight away. However from your feedback I have asked if the review email can go out later and not as soon as order is placed.
If you look at the reviews you will see we take customer service as a priority and I hope the responding email we sent put your mind at rest and will help you change your mind once you receive your order!
Thanks for the feedback and I hope this sets your mind at rest,
HG x
Beautiful dress excellent quality....
Beautiful quality dress fantastic service and value. I returned one of the dresses (two ordered for sizing) and that was dealt with promptly along with the refund.
Excellent retailer highly recommended, it’s a shame I don’t go to more Balls I was spoilt for choice. However, the next time I need a dress for a special occasion I will definitely view your website and more than likely make a purchase.
Thank you.
December 9, 2019
Unprompted review
Reply from Honor Gold
Hi paula,
Thanks for taking the time to review us : ) Glad you loved your dress and hope you have an excellent evening wearing it!
We pride on being quick with dealing with orders and refunds so thanks for reviewing us!
HG x
So so happy with my purchase
So so happy with my purchase, lovely fit perfect, so much better than I anticipated
November 26, 2019
Unprompted review
Reply from Honor Gold
Hi Lisa thank you for taking time to review us, the gabriella lace is a gorgous dress enjoy wearing it : )
HG x
Brilliant company to deal with
First rate service and product. The dresses I ordered are both really good quality and the service was impeccable. I had a query about the size to order and sent an e mail which was helpfully answered within 30 minutes outside work hours by Rena. She couldn’t have been more helpful.
Looking forward to the Spring collection!
October 31, 2019
Unprompted review
Reply from Honor Gold
Hi Nikki so glad we could help out and advice!
Thanks for taking time to review us means a lot and enjoy wearing your dresses - the kelsey style is def a classic fab style! HG x
Lovely dress fabulous pattern and very…
Lovely dress fabulous pattern and very complementary to my figure
October 11, 2019
Unprompted review
Reply from Honor Gold
Hey Paula thanks for the lovely feedback! The donna print is one of our favs enjoy wearing : )
HG x
Beautiful dress
Beautiful dress. Quality material and gorgeous fit. I loved wearing this dress as the material was so soft and luxurious. Excellent customer service when I needed to call to correct the delivery address and I received the dress a couple of days earlier than expected. I would definitely purchase another dress from this website.
September 30, 2019
Unprompted review
Reply from Honor Gold
Hi Mel,
Thanks for the lovely feedback : ) The Adrianna Dress is one of our best sellers so you picked well and we are always happy to help . Enjoy wearing your dress!
HG x
Customer service
I emailed regarding sizes - someone got back to me straight away - was clear and efficient
You have sent my delivery next day dpd which is so fab!
I can’t wait to try my dresses on
Thanks for the amazing customer service!
August 13, 2019
Unprompted review
Reply from Honor Gold
Thanks Alice for reviewing us! Glad we could be of help!
HG x
Stunning quality dresses plus a great service!
Bought two beautiful quality dresses that fitted me perfectly.
Their service is also great and they replied to my query straight away.
I will definitely go back for more! Thank you.
July 25, 2019
Unprompted review
Reply from Honor Gold
Hey Maria glad we could be off help and that you loved the dresses you purchased from us! We look forward to welcoming you back! HG x
Reply from Honor Gold
Hi Olivia thanks for the feedback and taking time out to review us : )
HG x
Absolutely amazing
Absolutely amazing! I cannot thank Honor Gold enough! I ordered beautiful maxi dresses in Mint for my bridesmaids and had to keep ordering and returning dresses until the size was perfect for each bridesmaid. The HG delivery service was super fast and super efficient. The dresses fit like a glove and so much value for money! The quality and fit - Superb! The staff were so helpful with any questions I had and gave guidance at every stage to help me organise my order in bulk. The dresses look so amazing in the photos. I’m so glad I chose Honor Gold - Thank you!
July 10, 2019
Unprompted review
Reply from Honor Gold
Hi Aby, so please you chose us for your big day! You and your bridesmaids all looked stunning and we are glad we could be of help. Thanks for taking the time out to review and may we once again congratulate you on our big day! Lots of Love HG x
Not great
The dress had a small stain on it although the company did let me know before it arrived and reduced the price accordingly and fairly. The dress was a nice colour and the fit was good too. The delivery was decent
July 3, 2019
Unprompted review
Reply from Honor Gold
We are so sorry you weren’t happy with us - the dress in that size and colour was the last one other wise we wouldn’t have offered to send it out and discount it further if we had had any other in stock. We wanted to offer you the chance to try it as it was a small stain. We are disappointed you felt service wasn’t great as we did feel we acted accordingly by informing you and doing a further discount. Sorry you felt disappointed. Regards HG
Reply from Honor Gold
Hi Annmarie thanks for the review glad you were happy with purchase and service : )
HG x
Very elegant the dresses,service…
Very elegant the dresses,service excellent in deliverer and customer service cannot fault at all very helpful
May 23, 2019
Unprompted review
Reply from Honor Gold
Hi Cathryn, Thanks for taking the time out to review us! Glad you love the dress and thanks for shopping with us! HG x
Fantastic quality items
Fantastic quality items, excellent customer service, fast delivery, would highly recommend
May 22, 2019
Unprompted review
Reply from Honor Gold
Hi Jane, Thanks for taking the time out to review us and to recomend us.Glad you love the dress and thanks for shopping with us! HG x
Nothing was too much trouble for Honour…
Nothing was too much trouble for Honour gold. I called at 3:45 to see if I was too late for next day delivery as I needed a dress urgent the lady was so nice. She told me to put my order through and she would run to the post office to post special next day guaranteed at no extra cost as their delivery had gone for the day. I got the dress the next day it was lovely such great quality, comfortable and fitted perfect. I had lots of compliments on the dress at the races. Thank you
May 21, 2019
Unprompted review
Reply from Honor Gold
Hi Tracey, It was a pleasure to help you out and glad you got the dress in time for your day at the Races and that you recieved compliments when wearing it. Hope to welcome you back again soon! HG x
Brilliant customers service
Brilliant customers service. Wasn't sure about sizing so e-mailed and they were very helpful. A ordered the size they recommended and it was perfect. They order came next day aswell.
May 17, 2019
Unprompted review
Reply from Honor Gold
Hey Margaret im so glad we were able to advice and that the size fitted! Enjoy your dress! HG x
Ordered 2 dresses
Ordered 2 dresses - kept one as fit perfectly. Returned other and refund issued very quickly
May 16, 2019
Unprompted review
Reply from Honor Gold
Hi Sally, Glad the one fitted perfectly : ) and thanks for the review we try to do refunds super quick! HG x
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