Even though the delivery was late by around a week, the costumer support was probably one of the quickest and best i have ever contacted and the the package arrived perfectly fine. So other than a lit... See more
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Delivery correct and reasonable fast. But after buying I heard nothing until it was delivered. No message about the day and time when they come to my door.
The customer service is the worst i encountered. they treated me very badly and they even insulted me when i asked about my package that i never received. Das ist der schlechteste Kundenservice überha... See more
I ordered 1 day and the product was shipped the next day.So great The product was supposed to arrive between 27.4 and 15.5.The product arrived on 5.5. I am thrilled. Assembling the cabinet wasn't to... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
4.1
Great
46K reviews
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People also looked at
If I could give 0 stars,I would have
If I could give 0 stars,I would have.
Stay away from this website and möebeline website . I ordered a Schrank and it was delivered with half of its elements. After many weeks of back and forth with the handler it yielded no results. I only recieved 5 percent of my money paid . Half a 1000€ gone . They are not a good website to purchase from.
Stay away from this website!!!!
August 21, 2024
Reply from Hood.de
Hello Madaline,
I am sorry that such problems occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is via https://www.hood.de/support.htm
Marvin from Hood.de
Impeccable service
August 20, 2024
The mattress was only 11cm thick when…
The mattress was only 11cm thick when it said 15cm on the website. No functioning to return so i had to re-sell it and lose money. Delivery was fast if there’s something positive to look after.
August 20, 2024
Reply from Hood.de
Hello Sonja L,
I am sorry that you are not satisfied with the quality of your item. Please note that as a marketplace, we have nothing to do with this part of the buying process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Reply from Hood.de
Hello Kawkab Boutouil,
I am sorry that you are not satisfied with the delivery speed of your order. Please note that as a marketplace, we have nothing to do with this part of the purchasing process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
It is precisely like the picture
It is precisely like the picture. The shipping was really fast. The packing was really professional. I also discovered some candies within the package, which demonstrates their unique care to their consumers.
August 12, 2024
I appreciate the customer's care about…
I appreciate the customer's care about the product I was buying and whether it was the right choice for my purpose or not. Very good and recommended it.
August 17, 2024
Smart way to sample expensive perfumes
Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processing and delivery, strongly recommend hood.de buy with confidence!
August 3, 2024
Retail price is ready good
August 7, 2024
TOP!
TOP!
Anytime again, really appreciate the service!! Great Job! Thank you very much!!
July 29, 2024
Lieferzeiten auf Hood.de stimmen nicht
Lieferzeiten auf Hood.de stimmen nicht. Deshalb musste ich stornieren.
June 1, 2024
Unprompted review
Reply from Hood.de
Hallo Extraterritorial Forever,
es tut mir leid, dass die angegebene Lieferzeit bei Ihrer Bestellung nicht korrekt war. Bitte beachten Sie, dass wir als Marktplatz mit diesem Teil des Kaufprozesses nichts zu tun haben. Die Verkäufer sind für die Angabe sowie Einhaltung der angegebenen Lieferzeiten eigenständig verantwortlich. Sollen wir aber deswegen Kontakt zu Ihrem Handelspartner herstellen? Ist hier noch eine Klärung notwendig? Melden Sie sich gerne unter 0221-99990606 oder über impressum@hood.de.
Marvin von Hood.de
FAKE perfume Portrait of a lady
FAKE perfume,fake box,fake bottle ,NO serial number I have Fotos to show
July 18, 2024
Reply from Hood.de
Hello nikolaos vasileiadis,
I have checked your seller and taken the necessary measures, as there is a suspicion of a violation of our terms of use.
Please bear in mind that the measures we take may not be directly visible to you. I also ask for your understanding that, for data protection reasons, we are unable to inform you of the measures we have taken.
I would like to thank you once again for taking the time to pass on your information to us. By doing so, you are actively helping to ensure that Hood.de remains a secure marketplace.
Please feel free to contact us at any time if you have any questions:
E-mail: hilfe@hood.de
Tel: +49 (0)221-99990638 (Mon-Fri 9:30-17:30)
I would like to formally apologize for any inconvenience this may have caused you.
Marvin from Hood.de
Legit!
The shop is legit and highly recommended.
Quick delivery at a great price.
Thank you!
July 18, 2024
Trust them.
July 15, 2024
Reply from Hood.de
Hello Farzana Yasmin,
I am sorry that you are not happy with the quality of your item and the service provided by your seller. Please note that as a marketplace, we have nothing to do with this part of the buying process. Should we contact your retail partner about this? Do you still need clarification? Please feel free to contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Great customer support.
July 12, 2024
Fake product or very low quality „replacement trimmer Braun“
I consider the product that I bought was a fake one or a very poor quality item. From outside it looks like original but the functionality is not as it should be.
July 11, 2024
Reply from Hood.de
Hello Vlad,
I am sorry that you are not satisfied with the quality of your item. Please note that as a marketplace we have nothing to do with this part of the buying process. Should we contact your seller about this? Do you still need clarification? Please feel free to contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
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