I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
The Future of Currency Exchange: We are experts in international money transfers for business and individuals, delivering industry-beating exchange rates.
Contact info
Albany House, 14 Shute End, RG40 1BJ, Wokingham, United Kingdom
- 0203 9676760
- admin@horizoncurrency.com
- www.horizoncurrency.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended
Recommended. Beat my bank's fx rate by a country mile. Once the compliance/account set-up was done it was simple. Nice people too

Reply from Horizon Currency Ltd
I want to thank Gilly and the team for…
I want to thank Gilly and the team for their fantastic service throughout. I required regular communication and updates which they more than happy to provide. The transfer was conducted quickly, and thus I will no doubt be using them again in the future. Many thanks, Rabi

Reply from Horizon Currency Ltd
Wire transfer with Horizon Currency.
I have recently used Horizon Currency to transfer funds for my purchase of property in Spain. They offer a very professional service and can say that the entire process and experience have been very satisfactory. Louisa was handeling my transaction and she was very helpful and constantly kept me updated on procedures and the progress.
Very grateful and will recommend Horizon Currency anytime.

Reply from Horizon Currency Ltd
I have been using Horizon for the past…
I have been using Horizon for the past 5 months for all our currency exchanges and I cannot recommend them enough..I deal with two contacts, Louisa and Carol which give me both continuity and confidence, they are both super helpful and patient (I am not the best with technology) but they always take time to answer any questions I have..when you call they get straight back to you when they say they will and any transactions are carried out when they say they will be.. I feel that the ladies look after my interests and keep me upto date with exchange rates and the best time to book exchanges..I can fault the service and advice given..I will be using Horizon for all my currency exchanges..there are lots of companies out there offering their services but I don't think you could better Horizon for service and doing what they say they will when they say they are going to do it..
That alone is priceless.
Thanks Louisa and Carol.

Reply from Horizon Currency Ltd
Horizon Currency exchange have been…
Horizon Currency exchange have been Professional, Courteous, Diligent in their advice, assistance and guidance with my currency exchange(s).
I wish I had known about their Services many years ago. I will certainly be using Horizon again based on my experience with them which I cannot find fault.
I would recommend Horizon to any individual.
An excellent money transfer experience…
An excellent money transfer experience from start to finish. First time I have used Horizon, and will definitely not be the last. Not only a very good exchange rate, but the team was always available to answer questions and always very responsive. Thank you Louisa and Carol for your help and guidance.
As a Yorkshire lad I like to get the best price!
I have used Moneycorp and a couple of other companies in the past but I contacted a few extra companies this time as this was quite a large sum. I was amazed to find Horizon gave a significantly better rate! The personal service was also second to none and I was fully updated on every stage. Their security also made me feel far more content handing over a large sum. Thank you and I will certainly use you again!

Reply from Horizon Currency Ltd
Exquisite experience
From the very first call Horizon were helpful, informative and very respectful. They didn’t push or rush us at all, we asked for some time to evaluate other options and we were told to get back in touch when we’re ready. Their rates were far superior than all the competitors we checked. We’ve subsequently made 4 more separate transactions since.

Reply from Horizon Currency Ltd
I have received excellent support and…
I have received excellent support and service with good competitive rates

Reply from Horizon Currency Ltd
Matter resolved
Horizon have come back and apologized so we are now happy with the outcome

Reply from Horizon Currency Ltd
Nervous, new client. Delighted I found these folks.
Having read some of these reviews prior to using Horizon Currency, I joked with Louisa that the reviews were so good perhaps they'd been written by Horizon Currency. And here I now am, adding to those reviews. Great, responsive service, good automation of emails (when my sent funds were received) and very friendly team. Not to mention the best GBP to EUR rate I could find in the market. Was a little nervous using a new company compared to the established providers, but all ran smoothly. Will absolutely use them again.

Reply from Horizon Currency Ltd
Great staff help and explanation of the…
Great staff help and explanation of the process
Nothing was any bother good security checks in place would not hesitate tu use again. Very good service

Reply from Horizon Currency Ltd
Another happy customer !!
Another happy customer !!! Didn’t want to spend time checking the exchange rate every day so just transferred the cash and left it with Horizon to change once the Euro rate hit 1.13 .....so lovely surprise yesterday when it did and they promptly changed my money ! I love the personal service and attention.

Reply from Horizon Currency Ltd
What a lovely company to deal with!
What a lovely company to deal with!
A very nervous customer parting with a lot of money to purchase a house in Spain!
I was petrified something would go wrong and they guided me through the whole process!
Gave me excellent rates and peace of mind!
I highly recommend them!

Reply from Horizon Currency Ltd
The best for less.
Great team
Great service
Great rates and no charges or fees.

Reply from Horizon Currency Ltd
Great rates
Great rates, prompt service and lovely people to deal with. Highly recommended all round.

Reply from Horizon Currency Ltd
1st rate Currency Exchange
I have been using Horizon for well over a year and have found them to be quick and efficient with excellent rates of exchange. They keep you informed of market movements immediately to enable you to take advantage of rate increases.

Reply from Horizon Currency Ltd
Great company to deal with.
Carol and Sarah really looked after me over a stressful Christmas transfer with the added complications of Brexit and Covid. I recommend Horizon without hesitation, I will be using their services again without a doubt.

Reply from Horizon Currency Ltd
Trustworthy firm.
Horizon was recommended by Covent GardenFX a firm I have used for years. I needed to send a large amount of Sterling to an Australian Government account in dollars and was pleasantly surprised there was no fee to deal with the transfer. This would not have been the case had I used my bank. The staff were efficient and helpful despite some disruption due to Christmas Bank Holidays. I can recommend this firm.
Five stars
Five stars. That's what this firm deserves. I dealt with Gilly who was clear and prompt as this was my first purchase of US dollars. It is worrying to forward a large chunk of money to someone on a phone and an internet site, but have no fear. The transaction was completed so quickly and the recipient in US was surprised the dollars had arrived so quickly. Keep clear of TorFX as their exchange rates were dropping when the market was rising. They thought they were dealing with a fool. Keep to Horizon.

Reply from Horizon Currency Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







