Purchased the double rug rack and it lasted an hour. Very flimsy and not fit for purpose. will never buy any of their products again. might as well have put my money down the drain
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See what reviewers are saying
I ordered items that I needed for a certain date. I ordered with two weeks to spare. My order arrived and it took a week to come, but the courier company made a mistake and returned it to sende... See more
Company replied
Horze .... Where to begin. Ordered over £100.00 worth of equine items. No reply to emails mt order was over 3 weeks late. No explanation other than they were experiencing dificulties in delivery. T... See more
Company replied
Super produkt til god pris og leveret fra dag til dag til min lokale pakkeshop i Kerteminde :-)
Company details
Contact info
Flemingstraße 22 , 36041, Fulda, Germany
- +45 35 15 10 19
- kundeservice@horze.dk
- www.horze.dk
1.7
Bad
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service
February 6, 2018
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice
Super service.
December 16, 2017
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice
Jeg er overordnet glad for at handle …
Jeg er overordnet glad for at handle hos Horze - eneste irritation er den lange leveringstid
November 18, 2017
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Beklager at leveringen var litt treg. Med vennlig hilsen Horze Kundeservice
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice
Super god kundeservice over telefon og …
Super god kundeservice over telefon og hurtig levering - kan anbefales!
November 14, 2017
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice
Good service but wish that the items …
Good service but wish that the items could have shipped a bit faster
August 28, 2017
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Vi jobber med å få shippet varene raskere. Med vennlig hilsen Horze Kundeservice.
God service og information
August 27, 2017
Unprompted review
Reply from horze.dk
Takk for hyggelig tilbakemelding. Det gleder oss og ha deg som kunde. Med vennlig hilsen Horze Kundeservice.
God overskuelig website.
God overskuelig website.
Hurtig levering og god info
July 7, 2017
Unprompted review
Reply from horze.dk
Hei,
Tusinde tak for din feedback! Hjertelig velkommen tilbage på horze.dk :)
Med venlig hilsen
Horze Kundeservice
Fine produkter og ok service, men AlLT for lang leveringstid!
June 16, 2016
Unprompted review
Reply from horze.dk
Beklager meget for den dårlige oplevelse med levering du har haft! Vi har som sagt egne varer som vi lagerfører og kan levere i løbet af 2-3dage og så har vi en god del bestillingsvarer vi ikke har på lager, som der er længere leveringstid på. Vi forsøger at informere om leveringstiderne både på produktsiden og ved kassen. Vi vil meget gerne lære hvordan vi kan gøre kundeoplevelserne bedre, så jeg vil høre om du lagde mærke til informationen om den længere leveringstid enten på produktsiden på nettet, ved kassen eller i ordrebekræftelsen, eller om det kom som en overraskelse bagefter? Vi arbejder som sagt på at finde ud af om vi bør informere vores kunder mere tydeligt om leveringstiden på de varer der har en længere leveringstid, og hvordan vi skal gøre dette. Kontakt venligst vores e-commerce manager på rolf [at] horze.com hvis du har input til dette.
Hurtig levering, trods varen kom helt fra Holland.
Varen kom, før først anslået.
February 17, 2016
Unprompted review
I har været super og lever fuldt op til hvad i lover...
Super service....
December 23, 2015
Unprompted review
worst experience ever
I ordered a girt in blackfriday sale, everything went fine but then after a week I got the message it was sold out, i got an rabat code and should try again, i did and could not order , even it was available, now it is unavailable...
December 22, 2015
Unprompted review
not the good size and material for me
I would give my money back because the product is not what I would. Tank you
best regards
October 22, 2014
Unprompted review
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