Hoseasons Reviews 

62,323
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 12,487 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very simple to use, making the entire booking process remarkably smooth and easy. People also genuinely appreciate the welcoming staff and the fantastic holiday locations available across a wide range of properties. Travelers note that everything from short breaks to family trips is well supported by clear pre-arrival details. However, some customers also noted frustrating issues with last-minute booking cancellations or incorrect information regarding their chosen accommodation. A few other people also felt that customer support could be unhelpful when trying to resolve these unexpected problems.

What people talk about most

Booking process

Customers consistently note positive experiences with booking process, highlighting that it is very easy,... See more

Holidays

Clients share positive opinions on holidays, noting that booking is seamless and offers a great range of... See more

Staff

Consumers find staff to be positive, helpful, and welcoming across different departments. Reviewers... See more

Website

Reviewers highlight positive aspects of website, noting that booking online is simple and the platform is... See more

Location

Customers had positive experiences with location, noting that the sites are situated in beautiful areas close... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more

Rated 4 out of 5 stars

Easy booking system via chosen district. One comment; The overview says we should get in contact with the owner about "One or more beds can be linked to form double or twin beds (please advise the ow... See more

Rated 5 out of 5 stars

We stayed in a VIP lodge, fantastic quiet location. Lodge was fully equipped including fan and bug zapper/ citronella candles… which were very must needed as temperature topped 35 degrees! All sta... See more

Rated 5 out of 5 stars

The booking procedure was so easy and pleasant and had a lovely personal touch. It will be my 80th birthday, and with mobility issues I was offered so much detail about each lodge that I was easily a... See more


Company details

  1. Vacation Rental

About Hoseasons

Written by the company

Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.

As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.

Here are just a few of the reasons to book with us:

  1. Price match promise* - book with confidence knowing you’ve got an unbeatable price
  2. Biggest choice* - we have the biggest choice of holiday parks across the UK
  3. Low deposit booking* - secure a great price today for just £25
  4. Last-minute deals - save up to 30%* on a last-minute UK holiday
So, what are you waiting for? Start your search for the perfect UK break now on hoseasons.co.uk.

Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.

Get ready for your next holiday

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Holiday parks
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*Terms and conditions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62K reviews

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4.5

All reviews

(62,323)

11,944 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking with a personal touch

The booking procedure was so easy and pleasant and had a lovely personal touch. It will be my 80th birthday, and with mobility issues I was offered so much detail about each lodge that I was easily able to trust that we have made the right choice. It will be the sixth time that we have been to Bulworthy Forest Lodges, so we know it well and what it has to offer: cosy, comfortable, well equipped, seclusion, peace, the ideal location for visits around the area. Perfection!

August 8, 2026
Rated 5 out of 5 stars

We just got back from a great stay at…

We just got back from a great stay at new beach. We were let down at last minute by someone else so had to book something quick, we were not expecting much but I feel this turnt out better than what we originally would of had. Great staff. Lots of entertainment

August 11, 2026
Rated 2 out of 5 stars

Misleading images and guidance doesn't…

Misleading images and guidance doesn't align.
Rude customer service on live chat advising we could have just googled prior to booking.

Online filter for beach nearby, the below description comes up-
Key Distinctions

Beach Nearby: The coast is close by, usually within a 5 to 15-minute walk or a short drive, but you may need to cross local paths, roads, or dunes to reach the sand. [1]

When speaking to live chat they describe 5miles as nearby not 5 min walk. The walk has taken us 40mins with 2 children yesterday this was not expected especially as one image shows a beach by the caravans however this isnt accessible

August 11, 2026
Hoseasons logo

Reply from Hoseasons

Hi there, thank you for sharing your feedback with us, we are sorry to hear you are disappointed with the proximity of the beach to the park and that the service you received from our webchat team was lacking in support. We understand how frustrating it must have been to find the beach much further than expected, especially with children and appreciate you bringing these concerns to our attention. Please know that your comments will be shared with the relevant teams to review internally and be used for improvement

Kind regards,
Robyn
Hoseasons

Rated 4 out of 5 stars

Great little park

Great little park, lodge well equipped and spotless. Park just missing a pool table or something in bar area as nothing for teen boys. And an area that could let dogs run. But great base to explore area.

August 11, 2026
Rated 5 out of 5 stars

Best holiday

Best holiday. Great that it’s open to public. Meant family got to join us one evening. And everyone is soo helpful and friendly.

August 11, 2026
Rated 2 out of 5 stars

Very small and no wifi

No pictures in listing but caravan is very small. Second bedroom is not suitable for 2 adults. Also very noisy from traffic (early hours and late) and kids screaming until last 11pm. No WiFi despite the listing advertising the property as having WiFi. Not very clean, founds loads of long black hair and sweets all over the carpet. But Perrenpirth is beautiful so the location is great.

August 11, 2026
Hoseasons logo

Reply from Hoseasons

Hi Tasmin, thank you for sharing your feedback, we are so sorry to hear of the issues you experienced with the size of the caravan, the noise disturbances, the lack WIFI, and that the standard of cleanliness was lacking. We understand your disappointment and will address these points with the appropriate teams to ensure improvements are made for future guests. We hope despite these issues we hope you still enjoyed your time away

Kind regards,
Robyn
Hoseasons

Rated 3 out of 5 stars

Booking problems …

Wanted to add something to the booking and was unable to

August 11, 2026
Hoseasons logo

Reply from Hoseasons

Hi Laura, thank you for sharing your feedback, we're sorry to hear that you were unable to add something to you holiday. If you still require assistance, please reach out to our service team or send an email to trustpilotreviews@hoseasons.co.uk with your booking details, request and a copy of this review

Kind regards,
Robyn
Hoseasons

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