hotel.info is possibly the best site for bookings in Europe! I booked multiple hotels and guest house locations throughout August of 2016 and every single one was exactly what was expected. There w... See more
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Booked via hotel info after going through travel supermarket website. Made 2 bookings with a hotel in Thailand. Received a booking confirmation email. 3 days later I receive a follow up email saying... See more
I have used hotel.de many times. It provides great information. You can sort hotels by distance from the train station, get real realistic reviews about the rooms, price etc. It is the best. Very... See more
Very good selection of hotels in Germany. So far prices have been good and booking is easy. I would like to see more photos of individual rooms with a detailed bed arrangement description. I am alw... See more
Company details
Written by the company
HOTELDE is one of the leading online hotel reservations services in the world. Business and private customers book hotels in all categories at daily updated, special rates through hotelde all over the world quickly and free of charge.HOTELDE GmbH offers under the web addresses www.hotel.de and www.hotel.info a free hotel reservation service in more than 290,000 hotels throughout the world.
Contact info
Breslauer Platz 4, 50668, Cologne, Germany
- +49 221 2077 6033
- info@hotel.info
- www.hotel.info
No recent history of asking for reviews
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won’t be using in the future
Booked via hotel info after going through travel supermarket website. Made 2 bookings with a hotel in Thailand. Received a booking confirmation email. 3 days later I receive a follow up email saying *Regarding to your reservations no. check-in 09 – 23 January 2019. We are pleased to inform you that we unable to confirm your reservations due to technical error and the rate are not correct.*
Unlike them I wasn’t very pleased about this
Hotel was on the best place I needed in…
Hotel was on the best place I needed in Budapest. Staff very kind. Rooms clean and comfortable....only the bathroom had a bad smell... specially shower...maybe because ventilation in the bathroom does not work and glass door should always stay open...
Breakfest was ok... bread offer could be better and more friuits, seeds and oatmeal and cereals... (like in Sopron- Sopron hotel- night before Budapest... where our supplier organize all... breakfast for great)
That's all from me this time. Kind rgds, Vesna
Used them 3 years in a row
Used them 3 years in a row, always great prices, and if you call the 800 number anytime, they are very helpful, I had to make changes and they are very accommodating, you do not have to pay until you get there, and its just a 24 hour cancelation. policy.
A frustrating experience with no valid support
I tried to make two separate bookings at the same hotel. I only received confirmation for one. I requested a copy of the confirmation I hadn’t received and was informed by customer support that this had already been sent. It may have been, but I never received it. I then discovered that I had three different bookings and as II did not know which to cancel, I have cancelled the lot and will not use the service again.
I used Trivago that compared the prices…
I used Trivago that compared the prices for an Odessa Hotel in Ukraine and Hotel Info had a 25% discount on a cheaper room not offered with the 10 others Booking sites.
Great site
Great website, safe and no nonsense. I have used multiple times
Best hotel web site!
I have used hotel.de many times. It provides great information. You can sort hotels by distance from the train station, get real realistic reviews about the rooms, price etc. It is the best. Very reliable. Great information. Highly recommended. I live in the USA. I am 75.
Very good travel website
Very good travel website. I am using them since 2014.
Going to a seminar at UNC Chapel Hill …
Going to a seminar at UNC Chapel Hill that starts on Friday afternoon means spending the night. Nice to have a sight I can use to easily book a room.
Very straight forward and easy
It's been so easy and very efficient.
It's been so easy and very efficient to book a hotel from hotel.de. there are lots of apps and web pages available to book your hotel and they are all very useful but if you are travelling inside Europe special in Germany then I highly recommend it hotel.de because they have the best offer in German hotels and European hotels.
Good choice of hotels
Good choice of hotels. Easy booking process. Never had a problem
attention au tarif affiché sur ce …
attention au tarif affiché sur ce site.pas en adequation avec la realitée de l'hotel.interlocuteur etranger difficile a comprendre.mauvais experience de ce site.
Lacks the personal touch.
Overall, this hotel is good value for money and I would stay there again. However, the staff need to sharpen their act. There was a dirty hand mark on the window frame and more sticky marks on the window, which remained there for the whole four nights of my stay. The breakfast staff never say "Good morning". They actually avoid eye contact or engagement with the guests. The receptionist did not ask "Did you enjoy your stay with us?" The car park was very icy and nobody bothered to grit it. Nobody really cares about the guests in this place. The management team should be doing a lot better than this.
WORST CUSTOMER SERVICE EVER,
WORST CUSTOMER SERVICE EVER,
THE GUY HUNG UP ON ME.
Simple to use
Simple to use. Competitive and good terms and conditions.
User-friendly site
User-friendly site, easy to navigate, good selection of hotels, nice 'deals' for the flexible traveller.
thank you for your assistance!
recently I made my first booking with hotel info. it was comfortabel, easy and i found good hotel with good price. thank you for your assistance!
Commendable service!
Have never had any issue with hotels working together with HOTEL.INFO plaform and none of my outbound customers for whom I book hotel rooms has ever complained. I would definitely recommend hotel.info to anybody.
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