hotel.info is possibly the best site for bookings in Europe! I booked multiple hotels and guest house locations throughout August of 2016 and every single one was exactly what was expected. There w... See more
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Booked via hotel info after going through travel supermarket website. Made 2 bookings with a hotel in Thailand. Received a booking confirmation email. 3 days later I receive a follow up email saying... See more
I have used hotel.de many times. It provides great information. You can sort hotels by distance from the train station, get real realistic reviews about the rooms, price etc. It is the best. Very... See more
Very good selection of hotels in Germany. So far prices have been good and booking is easy. I would like to see more photos of individual rooms with a detailed bed arrangement description. I am alw... See more
Company details
Written by the company
HOTELDE is one of the leading online hotel reservations services in the world. Business and private customers book hotels in all categories at daily updated, special rates through hotelde all over the world quickly and free of charge.HOTELDE GmbH offers under the web addresses www.hotel.de and www.hotel.info a free hotel reservation service in more than 290,000 hotels throughout the world.
Contact info
Breslauer Platz 4, 50668, Cologne, Germany
- +49 221 2077 6033
- info@hotel.info
- www.hotel.info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Not expensive and all included
Personnel tres gentil et agreable.
Personnel tres gentil et agreable.
Chambre tres bien !
easy & convenient to use
easy & convenient to use, fully satisfied with the experience
very easy and smart
Excellent Hotel
Excellent Hotel, I would recommend this hotel to anyone. Friendly staff and well decorated rooms.
good for enjoy
Canceled the room a month
Canceled the room a month because of breaking my leg (hip). And took more than 50 euro from my creditcard. This is not done.
Very quick to respond
Very quick to respond - fixed my situation immediately. Very professional as well.
I made an error in the date
I made an error in the date, i had indicated the date as july 2, 2017 but
wanted the date to be for june 11, 2017. When I tried to contact the hotel
they told me I had to call some number in Germany this coming Monday,
the 12th of June. I had to do another reservation through the hotel and
will wind up with paying for two days.
I sent emails to hotel and reservation …
I sent emails to hotel and reservation head office concerning trandport and did not have any reaction from either.
The room was small as prison cell.
Wonderful motel
Wonderful motel, exactly as described. Great for pets, clean. And booking was easy.
Thank you very much for your cooperation!
I always recommend your company to my friends!
Don't use Hotel Info!
Wrong hotel information on the website. I booked and didn't even realize they took me to an entire different area of the country and gave me prices and a booking. When I got my confirmation it was in a different language and I had a hard time figuring out how to get it cancelled. When I sent them an email nobody responded. Don't use them!
Great
Very easy te navigate and got a deal at 1/3 of any offers I was able to find elsewhere.
Old hotel, bad experience
Old hotel, pleasant staff but the car park is too small, therefore you need to park on the road, the room isn't as described (think lots of old pine formerly from a travel lodge), the rest of the room facilities are there (tick in the box) but they're minimal. The shower was weak, the shower gel is barely enough to do one person once, the bed mattress was soggy, the TV was basic and the view if you're not at the front of the hotel (I wasn't despite paying a premium) is of an awful back street where people go to be sick and pee after coming out of the pubs (yes that's also where the car park is) also, the room even without heating was too hot and opening the window brings in smelly air from the street backed up by a noisy generator/air con unit whirring away all night. If you're over 50 or have kids none of this may bother you and this is the bracket most fell into in the hotel. The breakfast and drinks are well done, so as a restaurant it would get 3*, but as a hotel 1* and it puts you off visiting Llandudno again.
I would like a confirmation email from …
I would like a confirmation email from the hotel as the hotel.info email says it has passed on my request. This does not verify if my booking is secured.
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