www.hotel.info Reviews 

751
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

hotel.info is possibly the best site for bookings in Europe! I booked multiple hotels and guest house locations throughout August of 2016 and every single one was exactly what was expected. There w... See more

Rated 1 out of 5 stars

Booked via hotel info after going through travel supermarket website. Made 2 bookings with a hotel in Thailand. Received a booking confirmation email. 3 days later I receive a follow up email saying... See more

Rated 5 out of 5 stars

I have used hotel.de many times. It provides great information. You can sort hotels by distance from the train station, get real realistic reviews about the rooms, price etc. It is the best. Very... See more

Rated 4 out of 5 stars

Very good selection of hotels in Germany. So far prices have been good and booking is easy. I would like to see more photos of individual rooms with a detailed bed arrangement description. I am alw... See more

Company details

  1. Hotel

Written by the company

HOTELDE is one of the leading online hotel reservations services in the world. Business and private customers book hotels in all categories at daily updated, special rates through hotelde all over the world quickly and free of charge.HOTELDE GmbH offers under the web addresses www.hotel.de and www.hotel.info a free hotel reservation service in more than 290,000 hotels throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

751 reviews

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4.1

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(751)

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Rated 2 out of 5 stars

I made an error in the date

I made an error in the date, i had indicated the date as july 2, 2017 but
wanted the date to be for june 11, 2017. When I tried to contact the hotel
they told me I had to call some number in Germany this coming Monday,
the 12th of June. I had to do another reservation through the hotel and
will wind up with paying for two days.

June 11, 2017
Unprompted review
Rated 1 out of 5 stars

Don't use Hotel Info!

Wrong hotel information on the website. I booked and didn't even realize they took me to an entire different area of the country and gave me prices and a booking. When I got my confirmation it was in a different language and I had a hard time figuring out how to get it cancelled. When I sent them an email nobody responded. Don't use them!

June 5, 2017
Unprompted review
Rated 4 out of 5 stars

Great

Very easy te navigate and got a deal at 1/3 of any offers I was able to find elsewhere.

June 1, 2017
Unprompted review
Rated 1 out of 5 stars

Old hotel, bad experience

Old hotel, pleasant staff but the car park is too small, therefore you need to park on the road, the room isn't as described (think lots of old pine formerly from a travel lodge), the rest of the room facilities are there (tick in the box) but they're minimal. The shower was weak, the shower gel is barely enough to do one person once, the bed mattress was soggy, the TV was basic and the view if you're not at the front of the hotel (I wasn't despite paying a premium) is of an awful back street where people go to be sick and pee after coming out of the pubs (yes that's also where the car park is) also, the room even without heating was too hot and opening the window brings in smelly air from the street backed up by a noisy generator/air con unit whirring away all night. If you're over 50 or have kids none of this may bother you and this is the bracket most fell into in the hotel. The breakfast and drinks are well done, so as a restaurant it would get 3*, but as a hotel 1* and it puts you off visiting Llandudno again.

May 31, 2017
Unprompted review

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