www.hotel.info Reviews 

751
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

hotel.info is possibly the best site for bookings in Europe! I booked multiple hotels and guest house locations throughout August of 2016 and every single one was exactly what was expected. There w... See more

Rated 1 out of 5 stars

Booked via hotel info after going through travel supermarket website. Made 2 bookings with a hotel in Thailand. Received a booking confirmation email. 3 days later I receive a follow up email saying... See more

Rated 5 out of 5 stars

I have used hotel.de many times. It provides great information. You can sort hotels by distance from the train station, get real realistic reviews about the rooms, price etc. It is the best. Very... See more

Rated 4 out of 5 stars

Very good selection of hotels in Germany. So far prices have been good and booking is easy. I would like to see more photos of individual rooms with a detailed bed arrangement description. I am alw... See more

Company details

  1. Hotel

Written by the company

HOTELDE is one of the leading online hotel reservations services in the world. Business and private customers book hotels in all categories at daily updated, special rates through hotelde all over the world quickly and free of charge.HOTELDE GmbH offers under the web addresses www.hotel.de and www.hotel.info a free hotel reservation service in more than 290,000 hotels throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

751 reviews

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4.1

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(751)

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Rated 5 out of 5 stars

Use this site for all your European hotel reservations!

hotel.info is possibly the best site for bookings in Europe! I booked multiple hotels and guest house locations throughout August of 2016 and every single one was exactly what was expected.
There were no problems at any of the locations and all accommodations were exactly as described.
I strongly recommend that you use hotel.info for all of your European reservations. You will not be disappointed!

May 25, 2017
Unprompted review
Rated 2 out of 5 stars

Bad Service

When I made the reservation It stated i could cancel it within 24 hours. I tried to cancel it on line less than an hour after I made it but got an online response that it could not be canceled, I tried to call their number and got a no answer I called back several hours later and finally got it canceled after pointing out the difference in time zones between Germany and the United States. The hotel owner Himself was very nice but Unless I get an apology from Expedia and some financial compensation I don"t plan to ever use Expedia again

May 25, 2017
Unprompted review
Rated 4 out of 5 stars

More then expected

Such a great reception. The lady of the house was very kind and helpful. when we asked about public transport she offered us to bring us to the station. The stay was very clean, in a quiet neighbourhood and close to all public transport. Great value for money!

May 11, 2017
Unprompted review
Rated 1 out of 5 stars

Created a reservation paid by card

Created a reservation paid by card. Website said that the amount immediately charged. After nearly 1 month received a mail that card was not valid and should provide card within 48 hrs. Would like to do that but:
- 1st the website. Whether it is hotel.de, hsr.de or what the hell... got a lot of emails from different source
- found the reservation which includes no link just the telephone number. Crazy. Is it still the 18th century?
- get to the hotel.de, where without registration I cannot search for my reservation number.
- so registered and even that cannot find my reservation nor with the reservation number neither with cancellation code. Seems deleted however I've got still 36 hrs. left.

It's a shiiiit

May 4, 2017
Unprompted review
Rated 1 out of 5 stars

Sorry

Sorry, i made a mistake. I was looking for a room in Tecklenbug, nog in Mecklenburg dorf. I annulated my reservation

April 28, 2017
Unprompted review
Rated 1 out of 5 stars

The hotel is so dirty

The hotel is so dirty. Nobody cares about that. The manager didn't present. I left my suitcase in my room and the door was locked. I couldn't find the manager for about 3 hours and because of that I lost my bus to Montreal. I gonna sue them. I don't recommend this hotel to anyone. It was a very bad experience.

April 22, 2017
Unprompted review

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