your web site is easy to navigate, the sample artwork supplied was wrappid. placing the order was straight ford and all your responses have been very fast and positive. Great service
Company replied
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The bookmarks are exactly as was shown on the visual that we agreed on. We absolutely love all of the different colours that these have been produced in.
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Excellent service. Really quick turn around on design and delivery. Will definately us them again and would recommend them for anyone else wanting promotional items.
Company replied
Ease of use of their website, proofing and ordering. Haven't received the products yet so can't comment on this part of the process but I'm confident on my experience so for that there will be no issu... See more
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Company details
Written by the company
At hotline.co.uk, we make it easy for businesses to order branded promotional products and custom merchandise online. From printed pens and tote bags to branded clothing, drinkware and event giveaways, everything we offer is designed to be simple to buy and easy to reorder. We do things a little differently to traditional promotional merchandise suppliers. Instead of long email chains, quotes and uncertainty, you can see your logo on a product before you buy with our free 20 minute Visual Proof™. This gives you a clear, accurate preview so you know exactly what your branded merchandise will look like before placing an order and paying. Our website is built for straightforward online ordering, with clear pricing, fast turnaround times and no hidden steps. You can request a visual, make changes quickly with our team of expert in-house designers and place your order in just a few clicks. Once ordered, everything is tracked in your account, making repeat orders simple and efficient. Behind the scenes, every design is checked by our experienced studio team to ensure your logo looks its best on the chosen product. Our UK based customer support team is always on hand if you need help at any stage. We work with businesses of all sizes across the UK, helping them create high quality promotional products for events, marketing campaigns, staff onboarding and everyday brand awareness. Whether you are ordering branded pens, printed tote bags or custom clothing, our focus is on making the whole process smooth, fast and reliable from start to finish.
Why choose hotline.co.uk?
Written by the company
- See it before you buy
- With our free 20 minute Visual Proof™, you can see your logo on the product before you place an order. No guesswork, no long email chains. Just a clear, accurate preview so you know exactly what your branded merchandise will look like.
- Effortless online ordering
- Our website is built to make ordering promotional products straightforward. Clear pricing, fast turnaround times and everything managed in your online account. You can request a visual, make changes and place your order in just a few clicks.
- Quality you can rely on
- From first proof to final delivery, everything is handled with care. Our in house team ensures your design looks right and your branded products arrive exactly as expected, on time and ready to use.
Our Be Sure Guarantee
Order with confidence
Every order is backed by our 'Be Sure Guarantee'.
Your branded merchandise will arrive exactly as approved in your Visual Proof™. If it doesn’t, we’ll replace or refund your order.
We’ll also deliver on or before your agreed deadline, so your products arrive when you need them.
With our Price Match Promise, you can be confident you’re getting great value without compromising on quality. If you find the same product cheaper elsewhere before you order, we’ll match the price.
Contact info
Copper Beech House, Ringwood Road, Bransgore, BH23 8AD, Christchurch, United Kingdom
- team@hotline.co.uk
- www.hotline.co.uk
4.8
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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So Quick and User Friendly
Very user friendly website, many options to choose from. The free quote and visual was also sent extremely quickly. So far, I am impressed.
April 4, 2024
Excellent service
The whole process from start to finish was very easy. The product (branded tote bag) was of a very good quality and we received excellent feedback from our delegates at a recent exhibition.
March 14, 2024
Quick service
Quick response to design changes prior to ordering items. Quick delivery of items, however I asked for QR codes to be printed on items so future customers could san these to enquire about job opportunities, but they do not work on some key rings, and water bottles. However Hot Line were very helpful in correcting this issue quickly and at no expense to our company. Excellent customer services
March 4, 2024
Fast turn around and great quality
Fast turn around and great quality! Really impressed and will use again!
March 12, 2024
First class customer service
First class customer service, well deserved 5*.
Good quality of product, promptly made and dispatched, followed by invoice sent via email, competitive price.
Definitely will be ordering more items.
Thank you for great experience!
March 22, 2024
Great communication, fast delivery
Great communication, fast delivery and a great product.
March 5, 2024
Great cups
The team worked with me to refine my design. Delivery was quick and well packaged, the cups are of good quality.
March 8, 2024
Brilliant Service
brilliant service. I made a mistake previously; the staff did not check the parcel, and I thought it had not been delivered. I apologise for the misunderstanding
March 8, 2024
Excellent Service
From beginning to end, quick and excellent service. The pens are exactly what I envisaged
March 7, 2024
Fantastic Service all round!
Fantastic!
received a variety of visuals, all so good, it was difficult to choose.
Quick and efficient communication
Bravo!
March 28, 2024
Great quality for a great price
Great quality for a great price. Will be using you again for sure!
March 6, 2024
A great website
A great website, love the fact that you can see your design before you buy and commit. This was a huge help when asking for budget holders permission on spends.
There was going to be a later delivery on a table cloth we ordered for an event, but this came just in time and lookedamazing on the day.
March 1, 2024
The pencils are great quality
The designs were prepared quickly and the pencils are great quality
March 11, 2024
Communication has been great
Communication has been great. Will tell you more when we get the product. Forward sales look positive though.
March 21, 2024
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