hotombrecosmetics.com Reviews 

223
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I really like the colours and order often. Unfortunately I was sent the wrong colours this time. No big issue, I emailed asking if I could get the right ones. I got an automated response acknowl... See more

Rated 4 out of 5 stars

I am completely new to this brand & discovered them via chance on a Instagram ad. Needing a new lipstick which wouldn't come off when wearing masks or when I kiss my daughter good bye at the school g... See more

Rated 3 out of 5 stars

Extremely dry and creates an inner line after a while making it look tacky instead of softly blending into the lip tissue like a typical lipstick does. Can’t rub lips together due to texture. Looks go... See more

Rated 1 out of 5 stars

Scam!! They take your money with no goods in return!! It’s over 3 weeks since my order and i have received nothing. Attempted to contact their “customer services” through their email address provid... See more

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

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2.3

All reviews

(223)

1 review in the last 12 months

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Rated 3 out of 5 stars

The actual delivery etc is was fine but…

The actual delivery etc is was fine but the liquid lipstick quality is so bad, it comes off so quick if your drinking or eating and if you put to much on it crumbles away so gutted as the original formula I feel was better

February 24, 2023
Rated 5 out of 5 stars

This is second time I’ve used this…

This is second time I’ve used this company as I was so happy with the products the first time I ordered lipsticks are gorgeous colours and stay on the lips all night delivery is cheap and efficient xx

January 6, 2023
Rated 5 out of 5 stars

This time it was great

This time it was great. Last time I made a mistake and my emails and messages were ignored. Good service if everything goes ok but not so good if you have an error or complaint. No response whatsoever!

December 28, 2022
Rated 5 out of 5 stars

Great feel, non drying, long lasting wear

Loving the swift processing of my order despite Christmas and new year rushing. Lipstick dries smoothly on the lips, fab colours, not so keen on the bits the lip balm leaves on the lips nor the lip gloss, but non sticky gloss and love the ombré effect. Twice as many lipsticks if I don’t wish to use the ombre colours together.

December 26, 2022
Rated 5 out of 5 stars

Beautiful lip kit ❤️

Really fast delivery! Arrived quicker than expected! Packaged really lovely and an amazing lipkit! This is my 3rd purchase now! Also love CC and have been an OG follower of her YouTube since she started! Would highly recommend!

December 30, 2022
Rated 1 out of 5 stars

Order still not arrived.

I’ve ordered my product weeks ago and it still isn’t even on the right continent. At this rate it doesn’t look like it will arrive in time for Christmas.

December 9, 2022
Rated 1 out of 5 stars

No updates on my package

No updates on my package, I ordered it on the 27th of August and it’s the 6th of September? Even after paying for the Royal Mail 48 tracked ? It’s not tracked ! There are no updates and no replies on their help email as well ! I’ve sent three emails and I messaged on Social media ? Where is my package?

September 7, 2022
Rated 4 out of 5 stars

The products are great quality and…

The products are great quality and since winter the customer service has also improved quite a lot, I had two orders and the first was problematic but the second one was delivered fast and I have received all the products. I absolutely can't get enough of the lip balm and the transformer gloss even on its own, they are the best lip products I have ever purchased.

May 11, 2022
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