Hot Tub World Reviews 

We ordered our Hot Tub almost two years ago but have only installed it recently due to delays in the completion of our new house build project.
I must praise the patience of the team at HTW and then their speed and professionalism in installing the HT to our sub contractors time demands. All went smoothly and we are now enjoying the tub virtually every evening! Their after sales service has also been good and no question has been deemed stupid. 5 stars all round

Good products at realistic prices with excellent service.

We have been working with hot tub world for many years and they are extremely professional.
Communication is brilliant and they are always ready to help!
Will be working with them many more times in the future so thanks for everything!

Excellent customer service & fantastic aftercare service .

The team at hot tub world were very helpful and understanding of our thoughts over which hot tub to purchase. The delivery and installation went without issue and was well organised.

fantastic service i would highly recommend

We did quite a lot of looking at different hot tub supplies. Hot tub were not the cheapest but from ordering through to the after sales hot tub have been brilliant. These guys know their stuff. Installation team were second to none. Remember cheaper is not always the best. Hot tub world get 5 stars for each department sales, delivery, installation, and after sales support.

Fantastic company, always at the other end of the phone to give advice and help regarding the hot tub and products, wouldn’t go anywhere else

I bought my first hot tub 18 years ago from hot tub world and have only just had to replace it! I’ve stayed with hot tub world all these years because everyone who works there is always friendly and helpful. The engineers are brilliant and I feel they always do their very best to save you money on repairs. I’m really pleased with my new tub and hope it lasts as long as the last one!

Excellent service and value for money. And aftercare is Excellent as well.

We’ve worked with Hot Tub world for many years and they have supplied our properties with the best hot tubs around. Great personal service and would also recommend to friend and family.

Absolutely fabulous service and support. Every time I have a question or an issue they go above and beyond to assist.

Amazing local company and we couldn't fault everything they have done for us.
Why go anywhere else.

Read all the excellent reviews and take them as read, first class service from ordering to installation, if you use someone else then more fool you.

A 5* service from beginning to end. We've had the hot tub for over a month now and love it. We were given excellent recommendations for an electrician and the guys who delivered were great and friendly. They gave us a really good tutorial to start us off. We love the hot tub and couldn't recommend these guys any more highly

Highly recommend this company and John the owner will bend over backwards to help in any way he can! Fab staff, excellent products and really competitive prices!
5* service
Would give higher if possible!

Simply the best.

Fantastic service from ordering to delivery- the guys who installed our tub where great-
Thank you

Straight forward purchase.
Staff brilliant.
Lads who came to install very friendly and top lads .

we ordered a Flair hot tub from hot tub world and the service from this company was 5 star no pressure selling at there shown room fully listened to our needs i.e. what tub we require the seating we needed etc, there was cheaper units there and more expensive units but they recomenned the one we asked for ...the ordering to the del of the hot was great, the position at our property was not the best access but they surveyed this and came up with a solution , the del was great the guys installing and the trainging on the tub and what the chemical do and how to add them etc... the after care service is first call s also add a small issue with a jet called the next day and this is working great ( down to the making of the tub a small piece of silicone in the jet ) iown my own business and reply on feed back from customers, people are quick to knock you but when you come across a great company reviews need to be there to read, from the guy who we met there to the owner also and the phone staff all excellent and i will recommend you to anybody .....