All Weather Leisure Midlands LTD Reviews 155

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Don’t usually write reviews but these guys thoroughly deserve a 5*rating. First time hot tubbers so we really valued the advice that the team gave us on which one to go for ( thanks Alana!) The instal... See more

Company replied

Rated 5 out of 5 stars

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier. Pre-Sales was great, installation and service great and After-Sales great. I went for Jacuzzi 332... See more

Rated 5 out of 5 stars

Jacuzzi 375. Cannock showroom. We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff... See more

Company replied

Company details

  1. Hot Tub Store
  2. Hot Tub Repair Service

Written by the company

For many years Liam and his family at All Weather Leisure have supplied the highest quality hot tubs, swim spas, wooden garden buildings and thatched gazebos with award winning quality in customer service and care in the Midlands. We have a comprehensive range of hot tubs & swim spas designed by Jacuzzi Hot Tubs. We only provide and install the highest quality hot tubs designed in the USA with extensive manufacturer’s warranties. This philosophy we also follow with our comprehensive range of chemicals & accessories, wooden garden buildings, thatched gazebos and swim spas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Our new toy

It was really nice to go to a place selling items and your made feel at ease with no sales pressure at all.
We wandered in as you do, knowing very little about hot tubs. We were met very soon after entering, hello can I help etc. yes looking for a hot tub for 2/3 people. We were shown what was there and told the prices and a bit about the company and then left alone to look things over.
We had a few questions so went and asked they were answered quickly and precisely with no need to look details up.
At no time were we put under pressure to buy. We were open saying we were looking at other places to they made no comment to that other than we know we have the best prices but feel free you know where we are and if you have questions regardless of buying or not feel free to call.
Well we did visit others and we did go back and buy.
Even the after care side was talked about they explained the system to us, again no pressure to sign up to it.
The installation went very smoothly, they arrived exactly when they said they would, the job was done with no rushing about or panic just steady and confident.
Luke went through the operating of the tub, I think he’s done that to many times now lol. Our questions were answered and they cleaned everything away and left us to our new toy.
We are delighted with it so far. Money well spent in our view. So nice to deal with a relaxed way of business to. I hate I pressure selling and will just walk away from it, these guys did everything the way I like peaceful, calm, professional and no pressure.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great hot tub company

Great showroom.
Great sales staff.
Got what felt like a great price for a sun and soul 550.
Delivery and installation went smoothly, although the installer failed to change the hot tub settings to 32amp so the jets and heater didn't work at the same time. I sent an email and the owner of the company came round to fix the problem the same day!
Hot tub has been running for 2 weeks with no further issues.

February 8, 2026
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you for your honest review. I have already addressed the amp setting with the engineers so thank you for bringing that to my attention. I hope you have many hours of enjoyment in you new Sun & Soul Hot tub.

Rated 4 out of 5 stars

From the moment we placed our order for…

From the moment we placed our order for the Jacuzzi Hot Tub, the experience with All Weather Leisure Midlands Ltd was nothing short of fantastic. Huge thanks to Alana and the entire team for their incredible support and assistance. We are thrilled with our Jacuzzi J-475, and words can't express our gratitude. With a perfect score of 10/10, we send our warmest regards. Sally & Sean Tennant x x

January 26, 2026
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Sally & Sean,

Thank you for the lovely feedback. I will ensure this is passed on to Alana and the rest of the team. We are pleased to know you are still enjoying your J-475!

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

Following extensive research and…

Following extensive research and countless hours spent exploring options, my wife and I settled on a Jacuzzi as our top choice. Our search for the ideal supplier led us all over, only to discover the perfect one right nearby. The All Weather Leisure crew was welcoming and didn't resort to aggressive sales tactics, understanding we had already made our decision. Their guidance was excellent, addressing all our inquiries. The installation team was outstanding, providing a pre-installation visit and additional support. If you’re seeking the best, this is undoubtedly the place.

January 26, 2026
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you so much for the lovely review.

Wish you many years of happy hot tubbing!

Rated 5 out of 5 stars

First class service

First class communication from start to finish. Never felt like I was asking a stupid question, even though this was our first ever jacuzzi. The handover from sales staff to installation staff was excellent and we actually received the jacuzzi early, due to a cancellation.

October 20, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Peter,

Thank you for the lovely review. We're always happy to help if you ever have any questions.

Hope you are enjoying your new hot tub!

Kind Regards,

All Weather Leisure

Rated 5 out of 5 stars

Staff absolutely amazing

Staff absolutely amazing, made our choice of spa so easy. After care cannot fault. We have no qualms in recommending to new customers.

November 14, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you for your kind words and we look forward to looking after you for many more years.

Rated 5 out of 5 stars

FIRST CLASS SERVICE

We had an excellent service from the first moment we visited the Shrewsbury showroom. Lots of useful information & advice for a newby, absolutely no sales pressure followed by a second visit for a wet test before placing an order.
Installation was extremely efficient and again, lots of information & tips to get the hot tub ready for first use.
Aftersales has been first class.
Highly recommend this company for all your hot tub requirements.

September 22, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Jon,

Thank you so much for your wonderful feedback!

We're delighted to hear that you enjoyed your experience with our Shrewsbury team, from your first visit through to installation and aftercare. It’s great to know the advice, wet test and tips were helpful in getting you started with your new hot tub.

We really appreciate your recommendation and look forward to supporting you whenever you need us in the future.

Enjoy your hot tub!

Danni @All Weather Leisure

Rated 5 out of 5 stars

Amazing sales staff & after sales service

The sales staff and after sales support is excellent. We had a hot tub delivered beginning of August and the installation staff were amazing, efficient and friendly. They were very helpful in explaining all we needed to do to maintain the hot tub water quality.

August 7, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Gary,

Thank you for the fabulous review, I'll ensure your feedback is passed on to the rest of the team.

We hope you are enjoying your hot tub!

Kind Regards,

All Weather Leisure

Rated 5 out of 5 stars

Excellent advise

Excellent advise, & customer service. The whole team at All Weather Leisure are incredibly friendly, knowledgable and go out of the way to answer any questions.

July 18, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mark,

Thank you for the lovely feedback. We're always here to answer any questions if you need us.
We hope you are enjoying your hot tub!

Kind Regards,

All Weather Leisure

Rated 5 out of 5 stars

Perfect

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier.

Pre-Sales was great, installation and service great and After-Sales great.

I went for Jacuzzi 332 and it’s brilliant. Don’t believe the low energy consumption figures quoted by Jacuzzi, I’m not sure how
It possible to run a tub on 4-6kWh a day. We use our everyday for a few hours and it’s around 10-20kWh depending on ambient and tub temp.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Overall I’m happy with the product and company. There is one outstanding thing I want to call out and that was the two guys who did the installation. My home was very difficult to get the hot tub in and these guys were amazing. They were extremely professional, considerate of my home, and every inch they had to navigate was hard, and they kept their cool. Impressed

July 4, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Trudy,

Thank you for the lovely review. I will ensure your feedback is passed on to the team.

We hope you are enjoying the hot tub!

Kind Regards,

All Weather Leisure

Rated 5 out of 5 stars

From the day of Ordering right up to…

From the day of Ordering right up to the day of Delivery the service has been Outstanding!!!
On the day of Installation they made me feel so confident.
In Jacuzzi and they are right the products are amazing 10 out of 10

May 22, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Nigel,

Thank you very much for the lovely review. It has been a pleasure to help you with your hot tub needs.

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

Showroom Visit

Everyone was so helpful and gave great advice and explained all the benefits of the hot tub I was looking at. Great showroom and customer support, would definitely recommend

April 10, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi,

Thank you so much for your kind words. We hope you have many years of happy hot tubbing.

All the best,
Danni @All Weather Leisure

Rated 5 out of 5 stars

Great advice and service

Great advice and service. From the initial telephone contact to final installation we received fantastic support in our quest to upgrade our hot tub.
We would highly recommend you consider this business if you’re looking for a new hot tub, service or supplies.

May 9, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Michael,

Thank you for the lovely review. We hope you are enjoying the hot tub!

Kind Regards,

All Weather Leisure

Rated 5 out of 5 stars

Excellent service as ever from Liam and…

Excellent service as ever from Liam and the Team.
I would recommend this Company to anyone considering either purchasing a Hot Tub or having an existing one serviced.
They operate a transparent and clear pricing policy and their team are very professional.
When they fix a fault they charge a very sensible price to fix it.

March 19, 2025
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you for taking the time to write this review and it was our pleasure getting your hot tub back up and running. I will pass your comments on to the team.

Rated 5 out of 5 stars

Absolutely AMAZING company from the…

Absolutely AMAZING company from the start of our Jacuzzi Hot Tub order to the installation thank you so much to Alana and all the team at All Weather Leisure Midlands Ltd
We absolutely love! love! love our
Jacuzzi J-475 and my husband and I can’t thank you all enough for all your help 10/10 all the best from Sally & Sean Tennant x x

December 10, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Sally, thank you for your kind review and it's great to hear your loving your hot tub. I will pass on you comments to Alana and team.

Rated 5 out of 5 stars

After many miles and days looking and…

After many miles and days looking and time spent researching what my wife and I wanted, we decided on the best,a Jacuzzi.We then started looking for suppliers of this make. Travelled all over and ended up with the best supplier on our doorstep. The All Weather Leisure team were very approachable with no pushy sales talk, as we had already chosen our model. We had great advice and all questions answered. A great installation team with a pre visit and more advice and help given. Definitely the place to go for the best.

November 22, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mark,

Firstly thank you for putting your trust in us and choosing us! We are so glad that you are happy with the service so far and I will be sure to pass the message onto the whole team.

We wish you many years of happy hot tubbing!

Merry Christmas,
Danni @All Weather Leisure

Rated 5 out of 5 stars

Literally faultless.

Literally faultless.

Nothing these guys can do to improve and they should be the template for all customer service to be measured against.

Everything from start to finish was absolutely first class. We were never under any pressure from the sales associates, were able to go at our own speed and nothing was too much trouble including multiple visits, emails, wet test etc.

We even had to pause the process half way due to a personal issue, and there were no quibbles at all about this.

The installers were professional, respectful and just generally good guys. This is the sort of company you just want to do business with because they really make you feel well looked after pre, mid & post sale. Thanks for everything guys!

October 29, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Ben,

We are so glad that from the very start you have had the best possible service! I will be sure to pass this onto the whole team.

We wish you many years of happy hot tubbing!

Danni @All Weather Leisure

Rated 5 out of 5 stars

Good buying experience with no hard sell

Having looked around for a hot tub for a while we went to All weather leisure Cannock and had a lovely experience whilst choosing the most suitable for our needs. Danni was really helpful and we did not feel under pressure to buy. It made looking around more pleasurable and we were given lots of good advice in terms of what we were going to need for us. Needless to say we purchased our ideal hot tub and have been very happy with everything from start to finish. Would highly recommend, thankyou All weather leisure team

August 4, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Melanie,

Thank you for your kind review, I am glad that your experience with us was pleasurable. I will be sure to pass this onto the whole team, we wish you many years of happy hot tubbing!

Danni @All Weather Leisure

Rated 5 out of 5 stars

Great service. Very helpful staff.. delivery service was excellent. Set up for us expl,explaining what to do .very pleased with the service we had.

No pressure sale.very understanding as I am amputation so gave me great advice to which one,would be suitable for me.

September 6, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Kevin,

Thank you for your review. We wish you many years of happy hot tubbing!

Thanks
Danni @All Weather Leisure

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