All Weather Leisure Midlands LTD Reviews 

155
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Don’t usually write reviews but these guys thoroughly deserve a 5*rating. First time hot tubbers so we really valued the advice that the team gave us on which one to go for ( thanks Alana!) The instal... See more

Company replied

Rated 5 out of 5 stars

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier. Pre-Sales was great, installation and service great and After-Sales great. I went for Jacuzzi 332... See more

Rated 5 out of 5 stars

Jacuzzi 375. Cannock showroom. We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff... See more

Company replied

Company details

  1. Hot Tub Store
  2. Hot Tub Repair Service

Written by the company

For many years Liam and his family at All Weather Leisure have supplied the highest quality hot tubs, swim spas, wooden garden buildings and thatched gazebos with award winning quality in customer service and care in the Midlands. We have a comprehensive range of hot tubs & swim spas designed by Jacuzzi Hot Tubs. We only provide and install the highest quality hot tubs designed in the USA with extensive manufacturer’s warranties. This philosophy we also follow with our comprehensive range of chemicals & accessories, wooden garden buildings, thatched gazebos and swim spas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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4.9

All reviews

(155)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

We replaced or Jaccuzi Spa over ten…

We replaced or Jaccuzi Spa over ten years ago using All Weather Leisure.
It was a very smooth and efficient change over. AWL have been supporting us with guidance, replacement parts and water care products ever since. When we come to replace again we will be using AWL.

January 31, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi John,

Thank you for the five star review and for being a loyal customer over the years. We look forward to helping you with all your hot tub needs in the future.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

I bought my jacuzzi hot tub from All weather Lesure

I bought my jacuzzi hot tub from All weather Lesure a i use it loads i have had amazing service from this company nothing seem to be to much trouble and they seem to have all the answers to you questions i would highly recommend them as a company to buy a hot tub from also they do great deals on there chemicals to.

March 7, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mark,

Thank you for the five star review. We're glad to hear that you are enjoying your hot tub and hope you have many more years of happy hot tubbing!

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

We had a jacuzzi for 2 years now…

We had a jacuzzi for 2 years now installed and had no problems.Had our yearly service with the o care package and found all the guys very polite and efficient would highly recommend all weather at Cannock as they are a great team

January 30, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Julie,

Thank you for the great review. We're glad to hear you are pleased with our O-Care plan and deep clean service!

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

O-care it should be called wow care

O-care it should be called wow care. Following the expert advice we opted for the o-care chemical solution simply add in a measure of the 2 chemicals each week and the water is lovely it doesn’t smell and when you get out your skin feels soft. Great product great service.

January 30, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Maxwell,

Thank you for the five star review. We are really pleased that you are loving our O-Care product and getting great results with it!

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Been a customer of AWL from 2016 had…

Been a customer of AWL from 2016 had various hot tubs delivered and installed by this company all using crane lift, during all installs we have never experienced any problems and all hot tubs have been left installed in a professional and courteous manner, these guys go the extra mile to achieve great customer service, highly recommend keep up the good work guys.

November 28, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Steve,

Thank you for the lovely review and for being a loyal customer to us. Your business is greatly appreciated.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

All weather leisure supplied us with a…

All weather leisure supplied us with a beautiful jacuzzi and we are very pleased with it. Their yearly deep cleaning service is brilliant and we are grateful to them for any help we needed

January 29, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Petula,

We are pleased to hear you are happy with your Jacuzzi and our deep clean service. We are very grateful for your continued business. Always here if you need any help!

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Really great company

Really great company - friendly and efficient, and they really know their stuff. You can buy with confidence from these guys!

December 21, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you for the lovely review!

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Great company well pleased

January 4, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Paul,

Thank you for the five star review. We greatly appreciate your continued support for the business with your regular deep clean services.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Excellent service for the whole…

Excellent service for the whole journey. Had our first hot tub nine years ago, excellent hot tub and always had good service. When we came to replace it there was only one place to come to, replaced it with a new slightly smaller hot tub. Always helpful, never rushed, always there to talk you through any concerns. During the purchase of the new hot tub, got recommended to the o care system - wow what a difference it makes - its so much softer on your skin. Thanks to Luke, Liam and the whole team.

January 29, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Andrew,

Thank you for the lovely review. We greatly appreciate your repeat custom.

We are also very pleased to hear that you are enjoying our O-Care product.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Fantastic service

January 4, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mark,

Thank you for the five star review.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with, nothing is too much and they have first class response service to keep our holiday let pool working and keeping our holiday bookers happy

January 29, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Adrian,

Thank you for the lovely review. We're pleased to know you are happy with our services and your holiday bookers are enjoying the Swim Spa.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

All weather leisure are very friendly

All weather leisure are very friendly, helpful and polite. They walk the nubies yhrough the process of buying and maintaining your new Hot tub. They are always willing to give advice.

November 28, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Stephen,

Thank you for the five star review. Always hear if you need us for any hot tub help!

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

Fantastic company

From the initial visit and beyond has been fantastic. Installation developed a problem, but this was soon sorted without any problems. Yearly service we always get treated first class. After purchasing when visiting store for chemicals we always get a fantastic service.

December 11, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Linzi,

Thank you for the five star review.

Sorry about the problem on install but glad we promptly resolved it to your satisfaction.

We greatly appreciate your continued custom with your deep clean services and purchasing chemicals from us.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

We have been very happy with customer…

We have been very happy with customer service by All Weather Leisure for some years now. Our hot tub was purchased in 2009 - we are grateful to ALW for being responsive to any problems we have had with the mechanics of it. We were able to buy a new cover for it and that was quicker than expected. We had a problem with the touch sensitive control panel - that too was sorted out promptly. Thank you to all.

September 30, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Sue & Chris,

Thank you for your lovely review and your repeat custom. It's great to hear we have been able to help with all your hot tub needs.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

We bought our jaquzzi 4 years ago and…

We bought our jaquzzi 4 years ago and purchase all our chemicals and products from them. Great service great prices superb support. This is a company who is family run so supportive and helpful. I recently purchased our filters and chemicals for the coming year in bulk the next day they arrived what else can you ask for

December 9, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Paul,

Thank you for the fabulous review! We greatly appreciate your repeat custom, purchasing all your chemicals and accessories from us. Also happy to hear you are pleased with our service!

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

Chemical supplies and servicing.

We use All Weather Leisure for our chemicals and servicing our hot tub.
Showroom staff are always friendly and knowledgeable and the service team do a first rate job. Highly recommend.

December 14, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Gail,

Thank you for the lovely review and for your continued support with purchasing your chemicals from us.

Glad to hear you are happy with the whole AWL team, I will make sure your feedback is passed on.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Exceptional customer service combined…

Exceptional customer service combined with a first class installation team that keeps us coming back to All Weather Leisure, year after year. We invested in the Jacuzzi brand and bought a great product backed up by an extremely knowledgeable family run business who keep in regular contact to ensure we get the best enjoyment from our hot tub. Annual events at the showroom allow you to make significant savings on your chemicals and filters as well as book in servicing for those who don't want the hassle of maintenance tasks themselves. I have made recommendations to friends and family who have also purchased via AWL - they too share similar positive experiences. When the time eventually comes - I know whom I will turn to first for my next hot tub.

January 10, 2024
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Bill,

Thank you for the fantastic review and for being a loyal customer. It's greatly appreciated.

We're pleased to know you are enjoying your hot tub and have also managed to attend our anniversary events - we love the opportunity to be able to catch up with our customers.

You know where we are if you need us in the future and we hope you have many more years of hot tub happiness.

Kind Regards,

Sarah @ All Weather Leisure

Rated 5 out of 5 stars

Best hot tub company

Great company to deal with, prompt, timely and good value. Always helpful, nothing is too much trouble. Staff are polite and efficient. Regards Julian

December 20, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Julian,

Thanks for the great review. We're pleased you are happy with our services.

Kind Regards,

All Weather Leisure Team

Rated 5 out of 5 stars

Very professional no push service

From start to finish the service was and still is great.
We met with Luke at the showroom and had a look at the various spas and the prices and were invited back to try out the one we had decided to buy.
Liam came out for the initial survey and confirmed all was ok and a few weeks later(Dec 2019) it was installed and commisioned. Liam and his team went through everything and left with a parting shot of "any questions you have, give us a ring anytime", and there have been a few and they have always been answered promptly. The sales and service teams are a very friendly bunch, we could have gone elsewhere but wanted a local firm and could not have done better than All Weather Leisure !

December 5, 2023
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mr Sartori,

Thank you for the five star review! I will ensure your feedback is passed on to the rest of the team.

We're looking forward to helping you with all your hot tub needs in the future and hope you enjoy your hot tub for many years to come!

Kind Regards,

Sarah @ All Weather Leisure

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