Hot Tub Parts Superstore Reviews 

Tub had a fault, very helpful and had good advice to sort, came out a few times to sort
No complaints, would recommend to all

I was a little apprehensive paying in advance for the hot tub superstore to come and fix my heater problem as I had paid another company over £500 earlier this year and was left with more things wrong than when I started . The hot tub superstore staff were knowledgeable and polite and Mick fixed my heater in no time . Happy to recommend

Responsive and helpful. Transparent pricing. Great technical knowledge. All in all I was very impressed.

Emailed 6 companies with a question, 2 replied, and only 1, hot tub parts superstore had the knowledge, and time to answer my queries.

Once all parts worked out, they sourced / supplied them all at excellent a prices, fast delivery, and great follow on service.

Highly recommended.

Finally a company we can trust, after chasing companies for weeks and feeling like i would never get anywhere Hot tub parts superstore renewed my faith that good honest companies do still exist! cannot thank them enough for the excellent customer service they provided, nothing seemed too much trouble and the knowledge of the guys (and girls!) working there is second to none. Highly recommended.

After a little teething issues in product delivery (due to the transport company and not these guys) everything arrived ok.

The knowledge they provided me saved me a hell of a lot of money! Delivered fast. Very happy

Good company but deceiving prices, my wife purchased a pump from hot tub parts superstore only to find she had been charged extra, that extra was VAT that was not visible on the retail price advertised, the price was still competitive but not what you would expect from a online retailer. 3 stars because the price was right but we think the way they advertise is misleading.

Having tried other avenues to repair my hot tub, including the unnecessary purchase of a water pump and an engineer requesting £170 just to call out, I contacted Hot Tub Parts Superstore as a final option. I spoke with Michael who offered clear, precise advice that within a short period of time resulted in the problem being identified. Should any other problems arise I know where my first port of call will be, thanks.

Extremely helpful, very knowledgeable and very efficient at identifying the part and quickly supplying it. Thank you for your help.

After owning a hot tub for 10 years we came across a parts supplier who not only explains in detail information that other suppliers can only allude to,and be assured of an efficient service.