Falling ceiling, crumbling interior walls, external alley not been cleaned for five years … I could go on. No response from initial email. Always an appalling service.
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See what reviewers are saying
Human noise disturbance at all the time from my neighbours. About Council help nothing they didn't helped us with nothing. Keep complaining about noise Keep sending to us that loog sheets without a... See more
I regret moving here with my family and pets. Litter and fly-tipping are everywhere, residential areas are neglected, and it’s unsafe for animals in many ways. Residents are among the rudest I’ve ever... See more
Worst council around London. They haven't collected rubbish and recycling for over 3 weeks and there's nothing we can do about it. Just paying more council tax every year! Staff over phone is rude,d... See more
Company details
Information provided by various external sources
Hounslow Council website main homepage
Contact info
United Kingdom
- www.hounslow.gov.uk
Muggers
Muggers! They said I stopped in a yellow junction box. I would never enter one without my exit being clear. Pics only showed my car outside box. Asked for video evidence twice! Never came. Paid the fine because it's too difficult to dispute. And absolutely forget trying to get through on the phone. Public service? They're having a laugh.
July 22, 2021
Unprompted review
Abuse of power is rife
Planning officers frequently abuse the power they have and conservation officers are myopic and puritanical- no doubt supported by their leaders.
Of course, indecision is endemic.
They delay an application well beyond stipulated timeframe and slap fines in 24 hours! How quick! But not while they’re supposed to be doing their jobs.
Reminds me of the texts i have read on the Soviet state…
July 22, 2021
Unprompted review
Finished id1ots
Finished id1ots! "hartington road chiswick quay" it's a street where those id1ots make money using PCN for completely unaware drivers! This council is full if sh1it!
July 16, 2021
Unprompted review
The worst council
The worst council. Pathetic, incompetent staff, terrible processes. So glad we've moved out of this place.
July 2, 2021
Unprompted review
Hounslow Council technology is not fit…
Hounslow Council technology is not fit for purpose. I have never been able to pay anything online and always have to revert to the telephone payment system. However, inspite of giving a payment reference number, there is no reference to what you are paying for when using the telephone payment. Then there is the ridiculous, outdated system to sign up for garden waste. You are unable to do this on line. A form has to be downloaded, filled in and posted off before someone contacts you for payment. In this day and age? I won’t even go into my experience of trying to obtain the garden wastage service because you would not believe me. It is absolutely ridiculous. You cannot talk to a human being and this is fair enough, but they need to sort out their technology as a matter of urgency to drag them into the 21st century!
June 21, 2021
Unprompted review
If L B of Hounslow were a private…
If L B of Hounslow were a private company they would go bust.
Emails go unanswered cant get through on the phone.
Don’t believe anybody giving this shower a five star rating
As they probably write themselves when the phone is ringing off the wall.
February 19, 2021
Unprompted review
Very efficient and reliable coucil
Very efficient and reliable coucil. Staff are atentive and polite.
Our family is now more then 6 years with them and always that we needed they responded fast and exceeded our expectations.
Tumbs up for Hounslow council.
October 6, 2020
Unprompted review
REPAIRS TEAM HOUNSLOW
30/01/2020 - This review is for Neena at the repairs team. Thank you for your support today. You sorted my query re: Pending appt with electricians since last year Dec to the point. Your help is very much appreciated. Keep up the good work. Thank you once again.
January 31, 2020
Unprompted review
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