House of blin com 

Absaloutly love my new bed thankyou brilliant service

had a great experience, ordered the royal Aston sofa and the Lincoln bed all delivered within 4 weeks even through a pandemic, great quality and customer service ladies were great

Their customer service is very poor besides they don’t deliver to your door especially if you live in a flat. You will either have to pick your order outside your building or they will probably leave them there. In My situation the driver swore at me and took the item back because I refused to pick my delivery at the residential car park. I believe orders should be delivered at your door step not car park so be careful. Don’t order from them.

Extremely happy with my bed I ordered from house of bling furniture. Excellent customer service from start to finish. Amazing quality and speedy delivery even during a global pandemic. Would highly recommend.

Ordered my Lincoln bed from here couple little issues but house of bling were perfect arranged for everything to be sorted out within a week I ordered an ottoman but received standard base they also fitted and assembled the bed for me because of the error in order was very easy to deal with and communicate with me through out will order again

Fantastic I am delighted with my fan console and TV unit. Extremely well packaged. Was a little wait but well worth it. I would 100% recommend and I will definitely buy again. Absolutely love it..

Really happy with fan console and tv unit it’s fantastic would 100% recommend and will definitely buy again. Also packaged really well. Looks great. Thank you

Ordered the royal Aston sofa as a chaise end very happy with the sofa looks beautiful and great quality will order again from house of bling was constantly updated Through out on delivery and customer service girls were great

Funny how as soon as negative reviews appear they then follow with really amazing reviews...hmmm, I smell a rat!
AVOID AVOID AVOID
The women is a con artist and uses her background to try and scare you, I was told that i didnt know who I was dealing with...wow just wow! The women reduced me to tears and it takes alot to get the better of me!
I could write an essay but I wont allow that women to take up anymore of my time or energy! We will be going to watchdog along with other victims as this is so unfair.

Looking forward to a response as I've still had nothing back from my last email you were so desperate for me to send with pictures!

I bought sofas from this company and the whole experience has been a nightmare. The sofas where delivered by one guy who was in so much rush and struggling to carry the sofas by himself. The two seater had a rip and the cushions where also damaged. The buttons on the sofa where badly done you can see the staples coming out .The driver physically put the cushions in the house in person but the sofa he couldn't because they couldn't fit through the door i have to find a professional handy man to take out the door and frame .However the trouble started the same day when I was arranging the sofa in my sitting room when I took off the plastic which was covering the sofas and I realised it was badly and cheaply manufactured. I called and message the lady from house of bling and she told me its a Sunday she is dealing with her kids .I took pictures of the sofa and send it to her on WhatsApp. However couple days later she said the tear wasn't there I must be the one who damaged the sofa. She promised to send me pictures from the warehouse and the ones from the delivery driver to justify her argument but she failed to produce any pictures as promised. As for the cushions and buttons she promised to send someone out to repair them and exchange the cushions which was all a lie because no one ever came 3 months now.I contacted the lady several times via WhatsApp for more than six weeks and she stopped replying to my messages. I then told them I was gonna report then to be ombudsman and small claims court and the lady blocked me on WhatsApp. I have all the evidence of WhatsApp chats and pictures. PLEASE AVOID THIS COMPANY AT ALL COSTS THEY ARE FRAUDSTERS. I am in process of reporting them to Watchdog .Please be warned and lose your to these scammers.

I have not had such bad service , the workmanship is shoddy ,

I ordered The royal Ariana bed, I wasn’t sure if it was going to fit in my room and not sure on the colour I wanted Emma was so helpful sent me out samples and helped with anything I asked, I was kept up to date with a delivery dates and times im so happy with my new bed its beautiful and will be ordering a couple more soon for my daughters.

Ordered the Roseanna sofa in a corner unit with footstool quality was great and came within the 5 week specified
I was updated through out on delivery status and delivery guys were great
I also ordered the Washington bed which arrived today within 3 weeks and looks beautiful can’t wait to put it up

It’s been about a month since I bought a bed from here and all is well, it’s still in good condition. I’ll leave another review when it’s been 6 months. Happy with it so far

More than happy with the service provided by House of Bling. The bed was delivered on time and the lady I spoke with on the phone was very helpful and answered all my questions.

Purchased the Ariana bed and the Malaga wing bed with the buxford table manage wing bed was slightly damaged so headboard was replaced for us within 10 days was kept updated on delivery schedule and was also sent out fabric samples prior to ordering the girls in customer service were most helpful

TERRIBLE QUALITY AWFUL SERVICE AVOID AT ALL COSTS!
where to start....? Well the customer service is the worst I’ve ever experience as Emma who apparently runs the company has a very Basil Faulty “The customer is always wrong” and “be as rude as I like” approach which actually shocked me so much I ended up laughing at my first encounter as thought it was a joke. I could go on for pages in the issues ive had but to keep it simple when the bed I ordered finally arrived it was the WORST example of workmanship I’ve ever seen with fabric all sagging and very sharp uneven staples and fake studding trim all day ver the bed just sticking out - I cannot put my child in this as already snagged
My clothing and scratched myself just unpacking it! The fabric is low quality imitation velvet and they haven’t even bothered to hide the tacs and staples And even the edge of the bed is uneven and looks like it was cut out with a spoon! I’m in utter disbelief that anyone could let this leave their store and ask for money for this. Not to mention the cushion covered I’ve been promised were posted 5 weeks ago still haven’t arrived! I’ve been told they “don’t refund” which I expect is handy given I can see there are many unhappy customers online but I’m not sure Emma is aware
It’s against the law to take someone’s money and not send goods (my cushions) and to send an inferior product that is not fit for purpose?! Well I’m not wasting any time and am taking legal action which others have had to do as well. I’d strongly advise avoiding this company as it’s shocking approach to customers and poor quality product is a recipe for disaster.
Emma can I have my money back please? The bed is waiting to be collected as I can even use in mean time or leave out as it’s so upsetting and ugly to look at ! My 7 year old is in tears but even she said “it’s so scraggy and sharp mummy why didn’t they make my pink bed properly?” And I think that says it all. If anyone wants to see photos of how terrible this item is do get in contact.... please please don’t waste your time and money like I have. I have a feeling it’s going to be a long time until I get my money back.... :(

Omg.. “House of Bling truly rocks “just received my bespoke curved sofa with matching footstool... wow it is absolutely wonderful!... so well made and definitely value for money!.. I can not rate this company enough!..💯fabulous!...I was a bit sceptical about buying online, however I spoke with a lady named Emma On a few occasions who was so professional and honest with her opinions. .. I felt like she really wanted me to get the right sofa choice and colour!.. even down to the delivery man.. he was super helpful and accommodating. I will be looking to get more beautiful furniture and accessories from them..Absolute well deserved 5 stars .. in-fact 10/10 ❤️🍾

Ordered my Roseanne sofa from house of bling arrived today and we are very very happy with it
Customer service experience was brilliant they updated us throughout and sent out fabric samples for us to choose colour will order again

I ordered a bed from House of Bling - when our bed arrived it was so different to the one I had ordered on first glance I genuinely thought the wrong one had been sent but after unwrapping the bed I found It was made from cheap wood with extremely cheap fabric the footrest was hallow and could easily tear, there was staples visibly showing all over the bed, the bed was pure white I had ordered off white which was shown as a light grey on the website, the sides of the headboard had buttons stuck straight onto the wood there was no padding and did not have the turfed effect as shown in the picture, it was not even the same shape as the one that we ordered, there were also metal studs badly stuck on the outside of the bed that were not on the website picture, the bed was also badly marked which was very visible as the fabric was pure white

I called the company instantly and told them the wrong bed had been sent and as the quality was so horrendous, I just wanted a refund and was happy to return the full bed. I was Instantly extremely rudely spoken to and was told that they can assure me the bed wasn't wrong as she remembered it leaving the warehouse ( I cannot believe she allowed this bed to leave the warehouse and be delivered to a customer and if this was the case she would have been waiting for this phone call) after a horrendous phone call where I was shouted at and told 'listen to me' every time I tried to speak, I was told that I was lying about the bad quality as she sells over 45 beds a week, I hardly got a word in as every time i said something she would shout over me before I got a chance to finish and tell me they do not do refunds. I was so shocked after the phone call I couldn't believe the way I was spoken, after reading everyone's reviews It seems this is the way the manager deals with everyone that is not happy with their order(which seems to be most customers at the time in December). In the end she told me she would look into it and get back to me. the following day I was told that the headboard was incorrect and that they would send a replacement or refund me £70.00. which I was not willing to accept I paid £500.00. i just wanted a refund and was happy to return the bed. which I was refused and told to carry on and take further as they do not offer refunds.

Fortunately the bed was so different to the one i ordered our credit card company started a dispute and we eventually got our money back. during this dispute the company sent a message saying they had attempted to pick the bed up on 2 occasions which did not happen. luckily our credit card company told us this was just a last attempt for them to keep their money but with the mess of the bed there is no way that will happen.

STAY AWAY!! form this company most pictures are not theirs and have been taken from other websites. i wish i had read the reviews before ordering.

In the end we were fortunate enough to get our money back as we paid through credit card but it is a long process and was very stressful for us especially in the middle of renovating a house. we were left with the bed, the bed was so bad we could not even give this away the bed could not be assembled and went straight in the bin.