House of blin com 

Very happy with Lincoln bed and my elegance crushed diamond chest of drawers and tallboy
Girls in office were great delivery driver was great

Update to my review below.

This women will not stop calling my mobile and being extremely rude that I have had to block her number.

She has now emailed me to say she is refusing to cancel my order i had just a few mjns ago placed and will not give me a refund including my deposit.

I therefore have had to contact my bank who will raise a charge back to ensure I get my money back.

I will be reporting this company to trading standards and the ombudsman, as her rude and abusive behaviour and unethical practices need to be reported and monitored by the correct regulatory body.

The bad reviews speak for themselves! I wish I read then before purchasing!

Previous review - update

After I published the below review the member of House of Bling I spoke to earlier that was rude contacted me and shouted abuse over the phone stating that she had seen my review and I now wasn't allowed to have the furniture i ordered because my review was negative. She also mentioned her background to me and stated I should be scared of her. I told her I do not tolerate threats.

I see other reviews have posted a similar experience of this women being horribly abusive.

She said due to my negative review I am not allowed the furniture and she will cancel my order and refund me...Which is absolutely fine by me as I don't want my money going to her!!!! Plus I've just found it on a different site anyway!

I would not recommend this business.

Review 1

I am truly shocked by the disgraceful rudeness I have just encountered from this business

I spoke to Emma to leave a deposit on an item of furniture who seemed really helpful on the phone yesterday evening and confirmed delivery would be £30.

I rang back to place my order today and had the most disgustingly rude response. I asked if I could place my order on the display cabinet (I had emailed/phoned all day but no one responded), she huffed and said that someone else was interested now. I said i put a reservation fee down and had been trying to place the order all day.

She quoted me a different delivery cost from my initial enquiry the previous day and very rudely said if I don't want to pay it then she will give the cabinet to someone else. I said to her I would pay in full I'm just enquiring as to why I was quoted differently and could she send me the invoice to pay the remaining balance.

She refused and said no she wouldn't send me the invoice, and she was going to sell it to the other lady who wanted it and refund me my reservation fee. So I ended up placing the order myself so now out of pocket £50 whilst I wait for the reservation fee to be refunded.

I was going to buy several more items but I will not now. They have an appalling attitude to their customers which I see other reviewers have experienced. I am now out of pocket bt £50. I will be reporting this company to a regulatory body.

Do not recommend!

Very happy with my Dylan mirrored bed quality is excellent and look great in my new bedroom

Perfect service, Perfect furnishings, My glam pad

Great quality and great service
Very happy with my mirrored Ashley bed and my Thomas wing bed have now ordered bedside units and wardrobe

Purchased Westminster chesterfield sofa made to measure 10ft x 7ft
Arrived the incorrect hand which was my error not house of bling but they changed it for me without any issues exchange happened within 3 weeks and I got my soho mirrored bed and bedside cabinets on the same day very happy and thankful for them changing over the sofa which could have been very stressful but it wasn’t I was slightly nervous after reading some reviews but can honestly say I had a very good service from customer service and they were most helpful

Took delivery of my Lincoln and Sussex mirrored bed very happy with both of them look stunning and very well made

Had my Curved London sofa delivered with my crushed diamond display cabinet very happy with them both quality of both items are excellent
Lauren and Emma were great and delivery guy paul was very pleasant and helpful

Avoid this company at all costs.
I bought 2 beds, not only do they look totally different from images on their website, I am also still waiting for them to be fitted which I paid extra for. I have had no response to numerous emails.
Will now be taking further action.

Very happy with my Ashley mirrored bed and Atlanta bedroom furniture
Delivery man was great and lady in customer service was great with answering my initial questions
Thank you will recommend house of bling
Have sent you pictures of my beautiful bedroom to your email

Great experience love my Bentley sofa and Bentley barstools will order again and recommend to friends

Had my first night sleep in my new pillow top mattress and betsy bed
Very happy Cystomer wish I could up load a pictures I’m over the moon with my bed which was done at 72 inches high I feel like a queen quality is better than I expected workmanship is excellent.
Delivery guys were great assembled my bed perfectly I had paid for assembly, however because there was a slight delay in my bed coming out this was refunded to me,
Emma and her team were amazing in updating me with everything and the weeks delay I had which is too be expected during the pandemic.
Emma was very honest in her approach and said be sure to measure you stair case to make sure the headboard goes up as we had it done at 72 inches she advised it is common with customers they don’t although customers say they have measured and they haven’t, then when it doesn’t go up the stairs it’s very disheartening for them causes a lot of problems And will end up costing extra to have it redone,
( which I thought was very helpful as she did not want us to make the same mistake as previous customers they have had!
Thank you will order my sofa early next year

Great products great service
Highly recommended received the oyster Swan bed and royal Elsa sofa today

Very happy with both items and very happy with the service provided

5 stars for house of bling I’m a returning customer previously ordered the Valencia bedroom furniture with the Dallas bed I have now received my curved London sofa with fully buttoned swivel chair excellent quality, Emma was excellent in guiding me and most helpful with colors and fabrics, like she was 4 months ago when I ordered my bed/ delivery men were brilliant too
Thank you for all your help !
I’ll be back to order my table and chairs

If I could give minus stars I would. I ordered a Mirror Crystal sideboard from House of Bling in April. It arrived but when unpacked there was a piece of mirror missing from the bottom corner of one of the doors. I emailed the company straight away and was told that they had no more units in stock but as soon as they arrived they would send me a replacement unit. (They even asked me for pictures of the damage which I emailed - twice!!!). I was quite happy for them to send me a replacement door as that was all that I needed. I kept emailing the company asking when the door would be in stock and finally got an email in August stating that new units had arrived and I would be sent a replacement door as soon as possible. It is now 28th October 2020 and guess what no replacement door. I have emailed them several times and even followed up with an official letter of complaint. Guess what no response. I would NEVER buy from this company again. They are useless at keeping you informed. You pay a lot of money for your items and I think that it is appalling their lack of response and before the company responds to this review and accuses me of not accepting the replacement door/unit or refund or that they kept me informed at all stages I have copies of ALL the emails between myself and them so can prove their lack of communication.

I am writing because this so called bespoke bed retailer is an absolute shambles. The staff are rude and after having a conversation with them about the bed I was ordering and specifically asking that I wanted a squared shaped headboard and if the size of the headboard would change the squared shape I was told it wouldn’t. Now I have oblongs on the headboard which looks nothing like the bed I have paid £700 for. I think the pictures they are advertising are from somewhere else as they don’t look nothing like the bed I received and the base and the headboard you can’t even put together as one side doesn’t Even have a hole and the other no thread so my bed is in two pieces. I would love to upload the pictures but this service doesn’t allow you to.

my bed arrived yesterday and I absolutely love it! Great quality, well packaged and easy to put together. Great customer service when I called to ask when delivery would happen and lovely, easy to deal with couriers too. Thankyou so much!

I absolutely love the bed we ordered, we paid for it to be made up and the guys were great. The quality of the bed for the price we paid is so much better than I thought it would be! Ordered 2 more single beds and can’t wait for those to arrive now!

Ordered roseanna sofa and its absolutely amazing I'm over the moon with it,customer service provided by Emma was really good,the feet from my sofa was missing I informed Emma and the very next day they arrived,things happen I cant moan atall xx my experience with house of bling was really good and I will be ordering my bed in the future from here x

I was told the item was in stock before purchasing using your online messaging service, it took you over 2 weeks to leave me a voicemail, also tried to contact you twice via email with no response, I have never refused a refund, I called today to request a refund as items have not been dispatched and I have had no correspondence to when I should expect to receive items which "Failure to deliver within a reasonable time and after the agreed deadline 2-4 weeks as your website states, is a breach under the Consumer Rights Act 2015".