Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are specific measurements (the length of the front and back of the blouse, the depth of the front and back of the blouse, and a way to differentiate the chest and bust) that cannot be noted in t... See more
Company replied
Meenu was very supportive in helping me understand the clothing system of House Of Indya. She would reply quick and as for someone who has brought Indian clothes online for the first time, she was rea... See more
Company replied
Lots of choices to pick from online - I just placed order and hope it will arrive in the given timeframe. I enjoyed that they also sell jewelry and bags - convenient to buy everything in one place. I... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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I feel you get value for money
I feel you get value for money. Great variety
May 30, 2026
Unprompted review
Reply from Indya
Hi Kathryn! Your kind words truly made our day! Thank you for being a valued part of the House of Indya family.
Team Indya
Great customer service!!
May 29, 2026
Unprompted review
Reply from Indya
Hi Komal! We're so happy to hear that you enjoyed your experience with us. Thank you for your trust and support—we look forward to serving you again soon!
Team Indya
Customer service was top tier
Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
May 30, 2026
Unprompted review
Reply from Indya
Hi There! Thank you for the lovely review! Knowing that you had a positive experience puts a smile on our faces.
Team Indya
Terrible
I sent my measurements very specifically. They did a terrible job. It was a saree. They stitch quality was horrible. The palo dragged on the ground by a foot. I was very precise in my measurements. When I reached out, they offered a 15% refund or ship back at my cost. It was not an expensive outfit, but how can they get away with sending me a clearly defective item and then charging me anyway!!! Very dishonest and bad business. DO NOT BUY FROM THEM
May 11, 2026
Unprompted review
Reply from Indya
Hi Sue!
We are truly sorry for the experience you faced. We never want our customers to encounter such issues. Kindly help us with your order details so that we can connect with you and assist you better.
Team Indya
Good collection
Good collection. I hope it has good quality can’t wait to get my order . I just placed now.
May 29, 2026
Unprompted review
Reply from Indya
Hi Prathibha! Thank you so much for your support! We’re delighted that you enjoyed your experience and hope to welcome you back soon.
Team Indya
Great site
This was smooth to navigate this website.
Hope the products and delivery will be just as great and on time .
May 29, 2026
Unprompted review
Reply from Indya
Hi Mina! Thank you for your lovely feedback! We're delighted to hear that you found our website easy to navigate and had a smooth shopping experience. We truly appreciate your trust and are confident you'll love your products. We look forward to delivering your order on time and exceeding your expectations.
Team Indya
Thanks to Ms
Thanks to Ms. Sanyogita ji for her truthful and insighful assistence regarding my order. Thank you ma'am.
May 27, 2026
Unprompted review
Reply from Indya
Hi Garv! Thank you so much for your kind words! We’re delighted to hear that Sanyogita was able to assist you with honest and insightful guidance regarding your order. We’ll be sure to share your appreciation with her. Thank you for choosing House of Indya, and we look forward to serving you again soon.
Team Indya
Sanyogita assisted me very well and I…
Sanyogita assisted me very well and I think she is one of the best advisor in your company and she need raise for her work which she is doing very dedicatedly!
Thank you so much again sanyogita! 😊
May 28, 2026
Unprompted review
Reply from Indya
Hi Himanshu! Thank you for the fantastic review! We’re happy to know we could meet your expectations and make your shopping experience enjoyable.
Team Indya
Sanyogita Assist me well
Sanyogita Assist me well, Overall Nice experience with them
May 28, 2026
Unprompted review
Reply from Indya
Hi Rajnish! Thank you for your support and appreciation. We look forward to bringing you many more beautiful shopping experiences in the future.
Team Indya
Sanyogita assisted me well regarding my…
Sanyogita assisted me well regarding my order!
May 29, 2026
Unprompted review
Reply from Indya
Hi Satvik! We're so pleased to hear about your positive experience. Thank you for your review, and we can't wait to serve you again soon.
Team Indya
She is giving best advice and best tips…
She is giving best advice and best tips to chose the product
May 29, 2026
Unprompted review
Reply from Indya
Hi Garv! Thank you so much for your amazing feedback! We're delighted to hear that you love House of Indya. Your support and appreciation truly mean the world to us.
Team Indya
Purchased a lehenga for wedding good…
Purchased a lehenga for wedding good flirting with the work in it
May 15, 2026
Unprompted review
Reply from Indya
Hi Shalu! Thank you for your valued feedback. We’re delighted that your experience with House of Indya was a memorable one.
Team Indya
Terrible return policy and cheap quality of fabric
I bought a handful of pieces for a wedding. I liked about half of them. I got two kurtas for my husband. They were both tight. When I tried to return the pieces they kept asking me to measure the kurtas and send back. I have no idea how that was relevant?? The quality of the saree and another piece I purchased felt extremely cheap. Not all the outfits were like that but two of them definitely were. Their return policy stinks - especially if you are buying from the US. You have to pay for the return to India - that's almost the same price as the purchase so definitely not worth it. Their customer service isn't super helpful. They need a shipping warehouse in the US if they want a substantial clientelle from this country. Overall I was not happy with their return policy and quality of theair fabric and stiching on half the items I ordered.
May 29, 2026
Unprompted review
Reply from Indya
Hi Shaista!
We sincerely apologize for the experience you had. We never want our customers to face such issues. We tried to connect with you, but were unable to reach you. We will try to contact you again shortly to assist you further.
Team Indya
Good Response after review!
The customer service agent did not answer my question.
They kept on giving same repetitive answer instead of understanding the problem.
The Indya.com team took effective steps after reading the posted review and immediately solved my issue.
That was a good quick response and action!
May 28, 2026
Unprompted review
Reply from Indya
Hi Kruti!
We sincerely apologize for the inconvenience you faced. We never want our customers to experience such issues. We tried to connect with you but were unable to reach you. We will try to contact you again shortly and assist you further.
Team Indya
Fantastic shopping experience
Fantastic shopping experience, so clear and helpful
May 29, 2026
Unprompted review
Reply from Indya
Hi Sue! Thank you for the amazing review! We’re so happy you had a great experience. See you again soon.
Team Indya
Lots of choices to pick from online
Lots of choices to pick from online - I just placed order and hope it will arrive in the given timeframe. I enjoyed that they also sell jewelry and bags - convenient to buy everything in one place. I plan to order again in the future if everything arrives as purchased.
May 29, 2026
Unprompted review
Reply from Indya
Hi Pap! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.
Team Indya
This is clearly a Fraud operation
This is clearly a Fraud operation. As you can see most of the overseas complains pertain to fraudulent transactions (sending polyster stuff when adverstising silk)as they are aware you cannot return the goods. Their customer service is a chatbot. Of course when you try to report this to cybercrime Indian portal never opens. India is just like some of the most corrupt African countries.
May 18, 2026
Unprompted review
Reply from Indya
Hi Praveen! We do apologize for the experience you had. We never want our customers to feel this way, and we would request you to please share the order details with us so that we can help better.
Team Indya
I purchased 5 items from this site for…
I purchased 5 items from this site for eid for myself and my family as the kameez looked beautiful in the pictures. I bought two sizes bigger just in case it was an online order and I like it loose fitted and hadn't ordered from here before. It took quite a long while to be shipped and when the items finally came after 3-4 weeks it was all very tight and ill fitting. Some clothes looked very cheap and wasn't worth half of what was spent whilst a couple of them looked good but sadly I couldn't wear them as they were too tight. On addressing the issue they were prepared to offer 30% of the value of two items out of the 5 items!!! I have not received a penny todate. very disappointed in the service
Ordered early February 26
March 20, 2026
Unprompted review
Reply from Indya
Hi Raleena! We truly apologize for the inconvenience caused. We tried to connect with you, but you were unresponsive. We would request you to please wait; we will connect with you shortly again to help.
Team Indya
this is my first experience with your…
this is my first experience with your website
it went very smooth
I got what's app help from Sanyogita , thanks for
your help
May 28, 2026
Unprompted review
Reply from Indya
Hi Sadhna! Thank you so much for sharing your experience! We’re delighted to hear that your first visit to our website went smoothly and that you were able to get helpful support on WhatsApp from Sanyogita. We’ll be sure to pass on your kind words to her.
Team Indya
It’s easy to find what you went and…
It’s easy to find what you went and customize the size and extra details, and I’ve heard really good reviews based on other people, I can’t wait to get my lehgenha
May 28, 2026
Unprompted review
Reply from Indya
Hi Charulata! Thank you so much for your lovely feedback! We’re really glad to hear that you found it easy to customize the size and extra details as per your preference. Your trust means a lot to us, and we’re excited for you to receive your lehenga. We’re sure you’re going to love it even more in person!
Team Indya
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