Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
Company replied
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Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
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Two outfits purchased on May 13, 2026, both purporting to be silk saree sets. Card was charged May 13. No invoice or email notification sent.
Today ( May 28) I received the outfits. They were wadded up in a vacuum sealed bag, and the material looked just like the stuff cheap haloween costumes are made from.
I did the burn test to distinguish silk from polyester, and sure enough, both sets are made from polyester.
I believe that this company is a willful scam. They appear to flood the internet with fake positive reviews in order to bury legitimate complaints, and to answer those complaints with a stock response that does not appear to be supported by any meaningful action.
Both the saree sets I purchased are going into the garbage because I know from the experience of others that I will never get my money back. This has been an expensive $221 mistake on my part.

Reply from Indya
It says that no duties and tarrifs on top of the price but at the time of check out you ask for custom clearance fee and lost item fee and one more additional charge. Which is not fair .

Reply from Indya
This was one of the worst retail experiences I've ever had. I placed an order through the website and was told that I would receive my order within 1 month. After the month passes by, I reached out to the customer support team over WhatsApp four different times and each time was told that due to a production issue my order had been delayed and then was given no follow up on shipping time. The support team was also slow and terrible at communication. My order then arrived 1 month after it was supposed to, but it was stitched to the wrong size, looked nothing like the online picture and the fabric had stains on it.

Reply from Indya
RELIABLE & TRUST WORTHY
They have a huge variety of outfits and accessories to choose from. They are very reachable and excellent with communication through Whatsapp.

Reply from Indya
They are the worst company i have ever ordered my stuff from. All the clothing that came to me was worst quality and on the top of it they haven't payed the custom fees and kept it secret until I received the bill from fedex and now they asking me to clear those dues .
Please never buy stuff from them they are the biggest fraud company I have seen.

Reply from Indya
Extremely disappointing experience with Housd of Indya.
I waited over 30 days for my order, received conflicting dispatch updates throughout, and when the outfit finally arrived it looked NOTHING like the product advertised on their website.
The colour, blouse design, embellishment, fabric, and overall appearance were completely different from the professional images used to market the outfit. This was not a “slight variation” due to lighting or handmade detailing as the company claimed — the item was clearly misrepresented.
Customer service was equally frustrating. Instead of acknowledging the obvious differences shown in side-by-side comparison photos, they repeatedly dismissed my concerns and refused to offer a full refund, only offering partial reimbursement for a product that was significantly not as described.
I was even contacted at 6am UK time with no consideration for international time zones.
Very misleading advertising, poor communication, excessive delays, and disappointing quality. I would strongly advise others to be cautious before ordering.

Reply from Indya
Easy to navigate pages, great variety of items at a great price point. Items are always of high quality.

Reply from Indya
I had a lovely experience ordering with House of Indya! The options were incredible, payment is a breeze, and communication is so easy. I would absolutely order again.

Reply from Indya
The website is very easy to navigate. Waiting for the products to arrive now and hoping for great quality!!

Reply from Indya
Surah has been very helpful in placing the order
Great customer care
I will wait to give further feedback once received the order
Thank you

Reply from Indya
Waiting to see the order and quality

Reply from Indya
Great customer service and range is beautiful and under my budget

Reply from Indya
I'm very disappointed with saree and blouse. It arrive all scrunched up and blouse was supposed to custom made and didn't make my blouse what I ask for . I paid good money for it but didn't receive a good product. Very disappointed. I have emailed and what's up but no response 😕 😞
Please don't buy from houseofindya website

Reply from Indya
Loved the fit and overall finish.. Also great customer service

Reply from Indya
I just ordered and can’t wait to receive my order. I hope all goes smoothly and when I receive the items I will be able to do a better detailed review.

Reply from Indya
Great customer service. The assistant was very helpful and made the process easy. Menu answered all my questions clearly

Reply from Indya
Good choices and great delivery services. And Dress fit great!

Reply from Indya
I purchased close to $1K of clothing and all of it was nothing like what was on the website and when I reached out to them, they dismissed it saying "bad luck."
Buyer BE AWARE!
This company is a fraudulent, no ethics and no customer service.
These type of websites should be shutdown!!!

Reply from Indya
I just placed my order, it was very smooth process, hoping to purchase more from this site.
Actually , now i am reading reviews, hoping for best , most of the reviews are after purchasing are really bad and disappointing,

Reply from Indya
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