Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are specific measurements (the length of the front and back of the blouse, the depth of the front and back of the blouse, and a way to differentiate the chest and bust) that cannot be noted in t... See more
Company replied
Meenu was very supportive in helping me understand the clothing system of House Of Indya. She would reply quick and as for someone who has brought Indian clothes online for the first time, she was rea... See more
Company replied
Lots of choices to pick from online - I just placed order and hope it will arrive in the given timeframe. I enjoyed that they also sell jewelry and bags - convenient to buy everything in one place. I... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.8
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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False advertising and shocking customer service
Having ordered 4 items from this store I was disappointed at the poor quality and fabric they used. Nothing like what is advertised on their website. Do not waste your money and order from here. They use social media influencers to con people into buying clothes which are unfit for purpose, terrible embroidery, awful stitching and finish.
They offer full refund if you ship back to them having to pay for the shipping yourself! They say they will refund the shipping cost but I have no faith in that happening. They will most likely sell the items again to another gullible person. Stay away from this store!
April 8, 2026
Unprompted review
Reply from Indya
Hi Dal,
We sincerely apologize for the trouble caused. Our team had previously communicated with you and provided the option to ship the product back for a full refund. However, since no confirmation was received from your side for several days, we proceeded with the refund based on your consent.
We will surely share your feedback internally to avoid such issues in the future. Please note that no additional refund can be processed beyond this. Kindly ship the product back, and we will process the refund for the remaining amount.
We appreciate your understanding and cooperation.
Team Indya
Products are amazing and easy to shop
Products are amazing and easy to shop, Customized product collection is just like woww🤩🤩...
Can't wait to order more....
May 21, 2026
Unprompted review
Reply from Indya
Hi Nicky! Thank you so much for your kind words! We’re thrilled to hear that you loved our products and found shopping easy. We’re especially glad you enjoyed our customized collection — your excitement means a lot to us! We can’t wait to serve you again for your next order.
Team Indya
It was a good experiences and living…
It was a good experiences and living abroad mostly it is hard to get good chaniya cholies and good service happy about it all and thank you Meenu for the help.
May 20, 2026
Unprompted review
Reply from Indya
Hi Vaidehi! Thank you for your lovely feedback. We are glad to know you had a great experience with us and loved our Chaniya Cholis and service.
Meenu will be happy to hear your kind words. Looking forward to serving you again soon!
Team Indya
Great variety and prices.
May 20, 2026
Unprompted review
Reply from Indya
Hi Shilpa! Thank you for your lovely feedback. We’re so happy you liked our collection and pricing. Can’t wait to serve you again soon!
Team Indya
I had a query about an outfit I wanted…
I had a query about an outfit I wanted to order. I received a prompt reply saying that someone would be in touch. Sanyogita replied with the information a few hours later. (I’m from England!)
May 20, 2026
Unprompted review
Reply from Indya
Hi Anne! Thank you for sharing your experience. We sincerely apologise for the delay in our response. We’re glad to hear that Sanyogita was able to assist you with all the required information, and we apologise for the delay in reverting.
We truly appreciate your support from England and look forward to serving you again soon!
Team Indya
I was asked to wait by customer service…
I was asked to wait by customer service for an additional discount for 2 days but provided none in addition to what was already offered by the website.
May 20, 2026
Unprompted review
Reply from Indya
Hi Almina!
We sincerely apologise for the experience you had with our team — this is certainly not the experience we aim to provide. We did try reaching out to you but were unable to connect.
We will contact you again shortly to assist you further and ensure your concern is addressed.
Team Indya
Reply from Indya
Hi Kuldip! Thank you so much for your kind feedback! We’re delighted to know that you found the shopping experience very easy, as we always strive to make it smooth, simple, and convenient for our customers. We truly appreciate your support and look forward to serving you again with an even better experience in the future!
Team Indya
Absolutely loved shopping from Indya
Absolutely loved shopping from Indya! Their products are amazing, beautifully designed and so nicely priced. The team was also super sweet and helpful on WhatsApp chat, they were very responsive and made the whole experience so easy and pleasant. Definitely one of my favourite places to shop from! 💖
May 20, 2026
Unprompted review
Reply from Indya
Hi Harshita! Thank you so much for your lovely feedback! We’re delighted to know you loved shopping with Indya and had a smooth experience with our team. We look forward to serving you again soon!
Team Indya
I have ordered many products from your…
I have ordered many products from your website. All have been great. Quality is good. I just wish that you would show all available colors for certain outfits together. There have been times when I put item in my cart and I go back to look at other products and see the same outfit in a different color. Otherwise everything is good.
May 19, 2026
Unprompted review
Reply from Indya
Hi there! Thank you for your continued support and valuable feedback! We’re glad you loved our products and quality, and we’ll surely share your suggestion about displaying all available colors together with our team for a better shopping experience.
Team Indya
Easy to navigate website
Easy to navigate website . Good options of customise and adding add ons . Easy to order .
May 20, 2026
Unprompted review
Reply from Indya
Hi Sapna! Thank you for your wonderful feedback! We’re glad to know you found our website easy to navigate and enjoyed the customization options and add-ons. It’s great to hear that your ordering experience was smooth and convenient!
Team Indya
Reply from Indya
Hi Deepa! Thank you for your feedback! We’re delighted to know you had a great experience shopping with us and look forward to serving you again soon!
Team Indya
You pay for what you get
The overuse of AI on their socials is cringeworthy. The pictures can be a misrepresentation of the item you actually receive so it might be worth whatsapping them beforehand.
Delivery and customer support was fast.
May 19, 2026
Unprompted review
Reply from Indya
Hi Priya!
We sincerely apologize for the experience you had with our team. We tried to get in touch with you but were unable to connect. We will reach out to you again shortly and assist you further.
Team Indya
Good......
May 18, 2026
Unprompted review
Reply from Indya
Hi Manish! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.
Team Indya
Reply from Indya
Hi Ashish! Thank you for your kind feedback! We’re delighted to know you had a great experience and loved the choices available with us — we can’t wait to serve you again soon!
Team Indya
This is my first time ordering from Indya.
This is my first time ordering from Indya, and the ordering process was very smooth and easy. The website had a nice selection, and I found something I really liked. I have just placed my order and have not received the clothing yet, but so far my experience has been great. I am excited to receive my order and will look forward to shopping again if everything goes well.
May 18, 2026
Unprompted review
Reply from Indya
Hi Markandey! Thank you for choosing Indya for your first order! We’re so happy to hear that you had a smooth and easy shopping experience and loved our collection. We truly appreciate your trust in us and can’t wait for you to receive your order — we hope you love it just as much in person and look forward to serving you again soon!
Team Indya
Reply from Indya
Hi Harjit! Thank you for your feedback! We’re delighted to know you found the experience very easy to use — we look forward to serving you again soon!
Team Indya
Style matched my taste…
The styles and fabrics really matched my taste. The colours and cuts are simple and sophisticated. Love it, just made my first order, awaiting to see the quality fit. Will update the review then.
May 18, 2026
Unprompted review
Reply from Indya
Hi Reeka! Thank you for your lovely feedback! We’re so happy to hear that our styles, fabrics, colours, and cuts matched your taste perfectly. We truly appreciate your first order with us and can’t wait for you to receive it — we hope you love the quality and fit just as much! Looking forward to your updated review soon.
Team Indya
Ordering online was quick n easy…
Ordering online was quick n easy process. Love the collection and prices. I just placed my first order, will see how that turns out. Will update once I receive it
May 18, 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your feedback! Glad you found the ordering process quick and easy and liked the collection and prices — we hope you enjoy your order and can’t wait to serve you again soon!
Team Indya
Great products especially cotton ones
Great products especially cotton ones. Previously also purchased and happy with the purchase.
May 18, 2026
Unprompted review
Reply from Indya
Hi Mary! Thank you for your lovely feedback! We’re so happy to hear you love our cotton products and that you’ve been satisfied with your previous purchases as well — we truly appreciate your continued trust and support!
Team Indya
I had a great experience shopping with…
I had a great experience shopping with Indya in the past. They have a good collections of suits and lehengas, I love the purchases from them. The lehenga quality was good
November 12, 2025
Unprompted review
Reply from Indya
Hi Neha! Thank you so much for your kind feedback! We’re really happy to know you had a great experience shopping with Indya and loved our suits and lehengas. Your appreciation for the quality truly means a lot to us. We look forward to serving you again soon!
Team Indya
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