Howdens had a Trade Day going on which is always fun to attend with many bargains to be had. The staff are always helpful and knowledgeable.
Company replied

Units 1 & 2, Terminus Road, Chichester, PO19 8TX West Sussex, South East, GB
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Howdens had a Trade Day going on which is always fun to attend with many bargains to be had. The staff are always helpful and knowledgeable.
Company replied
we were after new cupboard doors, taps & hob and they provided a friendly and helpful service, particularly carrie and emily. they allowed us to take away sample doors for home viewing, and after... See more
Company replied
We have recently installed a Howdens kitchen and couldn't be happier. The help we had from our account manager at Howdens Chichester was amazing - she steered us in the right direction and advised and... See more
Company replied
We are delighted with our new Howden units, the kitchen looks great! (We returned to the company a second time because we were so pleased with the first kitchen units we had from them, which, when... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 1 & 2, Terminus Road, Chichester, PO19 8TX, West Sussex, South East, United Kingdom
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I hope this reaches the relevant depot. I stopped using Howdens a few years ago after some bad experiences however I recently decided to give them another go and what a difference!
I visited the Chichester depot last week and had a warm welcome from the young man behind the counter (I can't remember his name but he wore a howdens coat) He was so helpful and polite.
I then went through to the warehouse to collect my order and introduced myself to a lad there called either Daniel or David (he also wore a howdens coat) he got my items together quickly and insisted on loading them into my car himself after I told him I had a bad back. I told him about my bad experiences before and he credited the vast improvement to a new management team and his colleagues, and I certainly agree with him! It was by far the best service I have received out of all the suppliers I use. I will certainly be back to using Howdens again soon!

Reply from Howdens - Chichester
Very helpful team in store answering all my questions and queries, coming up with some helpful ideas to make the job a little easier.
Supplied kitchen was easy to put together, easy to fit and good quality. Also very reasonably priced. Everything ordered was delivered promptly and in one go.
Well done howdens

Reply from Howdens - Chichester
Helpful and knowledgeable staff with a good range of products

Reply from Howdens - Chichester
I popped in just to take a look. 'Dave' - sorry forgot his name, the Assistant Manager was very welcoming and set me up with Kallum who was excellent. He was very professional yet amenable and nothing was too much trouble. Great result and at a very competitive price.

Reply from Howdens - Chichester
quick to make sale and take the money.once bill was paid service was awfall.

Reply from Howdens - Chichester
Wanted 2, 500mm base cabinets, normally less than 50quid in B&Q, so stupidly, because I have a Howdens account, I didn't bother to ask how much. "How could they cost more?" I thought.
'90 quid' each, I found I'd been charged!!! Totally ripped off......It won't happen again!

Reply from Howdens - Chichester
Staff are the best thing about howdens ,i hope the management resd this ,flick especially shes been a great help ,all the joinery is good quality and easy to swap over if you have any issues

Reply from Howdens - Chichester

Reply from Howdens - Chichester

Reply from Howdens - Chichester
Excellent professional service with clear information and instructions given

Reply from Howdens - Chichester
Good quality wall units with fittings at a realistic price. Excellent customer service.

Reply from Howdens - Chichester
Chichester Howdens have been excellent throughout especially David one of the kitchen planners. had to swap and change a few items through customer changing her mind which was hassle free at the depot.

Reply from Howdens - Chichester
Good stock of kitchens ready to deliver, but lacking staff to customers communication, would like to see a more enthusiastic approach

Reply from Howdens - Chichester

Reply from Howdens - Chichester

Reply from Howdens - Chichester
I don't usually like to complain as I always receive outstanding service from Howdens however, it seems one person routinely ruins my good experience. I am unaware of the persons name but they work in the warehouse and I have seen him wearing a Nirvana band top on a few occasions.
There has been 3 or 4 occasion when I go to the warehouse to collect my purchases and I get ignored by him as he is glued to his phone, I have let this go in the past but today I was in a big rush to get a job finished and needed to pick up some skirting.
As usual I waited at the front of the warehouse to be served and I saw the lad once again on his phone however this time he looked up, saw me, then went straight back on his phone, I had to find another young lad to serve me who was polite and quick and apologised for his colleagues behaviour.
As I say I don't like to complain as the service is usually exceptional its just that one person let's the whole experience down. I am sure I'm not the only customer who has noticed this.

Reply from Howdens - Chichester

Reply from Howdens - Chichester
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