I used to work with Team and it was family! When I left I wasn't sad because the relationship was for ever, now as customer! With my private independent projects I will always feel this team will do t... See more
Company replied

Unit 15, Fleming Way Industrial Centre, Royce Road, RH10 9NX West Sussex, South East, GB
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I used to work with Team and it was family! When I left I wasn't sad because the relationship was for ever, now as customer! With my private independent projects I will always feel this team will do t... See more
Company replied
What a great company from the sales staff and design team to the accounts. The kitchens are great and my customers are always impressed by the quality of their products I use them not just for kitchen... See more
Company replied
We're renovating a house on the South Coast and it has been an emotional roller coaster. But......one of the absolute constants in the process has been Vicky from Howdens in Crawley. She's been so r... See more
Company replied
Simon has been absolutely amazing in creating a new kitchen for me. I am so grateful for his ideas, expertise, and patience throughout the project. His communication has been excellent from the star... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 15, Fleming Way Industrial Centre, Royce Road, RH10 9NX, West Sussex, South East, United Kingdom
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Jo, at the Howdens Crawley Branch, has always been very helpful and imaginative with her design of our new kitchen. She was a good listener and took into account all of our needs and wants within her design. She noticed that there was a useful space, that could have been missed, for a wine rack! Jo has been prompt with her replies and advice. Thank you!
Sandie & Tjok

Reply from Howdens - Crawley
Jo was fantastic and worked really well with what we wanted. I was very impressed with her knowledge and skills at putting together images of the potential finished kitchen.
She was very knowledgeable and professional, I would highly recommend her to others.

Reply from Howdens - Crawley
What can say totally helpful. Crawley allways been helpful when I go to them

Reply from Howdens - Crawley
I used to work with Team and it was family! When I left I wasn't sad because the relationship was for ever, now as customer! With my private independent projects I will always feel this team will do their upmost. They are good people and deliver professionally [I won't single anyone, all 5*]

Reply from Howdens - Crawley
The product was the best price and the availability was good.
The down side was that I was misgendered by the salesperson every time he spoke to me.
More training for staff for inclusivity is what is probably required.
Since publishing this I have had a call regarding the situation and they have been most apologetic over the matter. I have therefore re-evaluated my star rating to suit my experience.

Reply from Howdens - Crawley
Very easy to get a quote sorted and arrange a delivery date. Howdens called the day before to arrange a time and the driver arrived at the agreed time.
Doors were packed and in perfect condition. Driver assisted with unloading and was friendly.

Reply from Howdens - Crawley
Quality all round and really helpful staff keeping our customers happy throughout design and delivery process

Reply from Howdens - Crawley
Friendly staff, and all materials available for quick delivery/ collection

Reply from Howdens - Crawley
Supplier of parts for kitchen fitters. Everything professional kitchen fitters need in one place. And doors and fitted wardrobe sliding doors. Easy to use when the general public are absent.

Reply from Howdens - Crawley
I have bought from Howdens only a few times in the past and have to say it has not always been a pleasant experience but this time I bought a complete kitchen and visited the Crawley branch a few times. Each time I was dealt with by Andy who could not have been more polite and professional. He was a absolute pleasure to deal with.

Reply from Howdens - Crawley
As always an excellent service with no problems returning or changing items.

Reply from Howdens - Crawley
Good servive, knowledgeable staff.
New customer but not able to get prices online yet.

Reply from Howdens - Crawley
1st class as always, nothing a problem and always friendly.
Last minute doors required, Shane went over and above to help.
Thanks

Reply from Howdens - Crawley
Looking at purchasing 6 Oak Doors (Not cheap!!), My husband got an email for an offer on Saturday for 3for2 on doors. We tried to order online but the deal was only if you go into the branch, So on Saturday afternoon shortly after lunch we went with our sizes to order the 6 doors and they were CLOSED. The email didn't say anything about ordering by 12.00 and most stores are open until 5 or 6 on a Saturday. We felt really frustrated and cheated as the email should have pointed out that the Branch SHUTS at 12.00 on a Saturday so you only have 3hrs to order if you want the deal. As a tradesman my husband uses Howdens a lot and has recommended them to others. We called up today (Monday) and explained our frustration and hoped that maybe they could honour the deal in Good Faith as we do need to buy 6 but it was a clear cut NO. I'm not sure where they are getting all their 5☆ from because that's not 5☆ service is it ??? We will be sharing our experience with others and asking around for recommendations of other company's doing deals or willing to offer some type of discount because clearly Howdens weren't interested in helping out a customer that's not great customer service in my eyes.

Reply from Howdens - Crawley
NEW FACE BEHIND COUNTER NEVER SEEN HIM BEFORE , HE WAS VERY FRIENDLY AND VERY HELPFUL

Reply from Howdens - Crawley
Sent a labourer in and they helped him return with exactly what the carpenter needed

Reply from Howdens - Crawley
I went to get a price for units, the sales assistant offered to price it up right away, I asked him to send it across by email. By the time we had got home we had the quote. Other companies took up to two weeks just to get a quote and then three weeks to get the stock in. Howdens had the stock and delivered the next day.
ABSOLUTELY PERFECT SERVICE.

Reply from Howdens - Crawley
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