I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with... See more
Company replied

Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF Kent, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with... See more
Company replied
Our chosen kitchen fitter, worked with Howdens, therefore we contacted them, and had a very good and supportive appointment with their representative, with no pressure to purchase more than we require... See more
Company replied
The customer service is always good, everyone is very helpful, and once an order has been placed it is immediately ready to pick up from the warehouse- a very efficient picking system . If certain.it... See more
Company replied
Just would like to say a huge thankyou to Georgina at Howdens and would 100% recommend this company to any new clients looking to take the stress away when buying a kitchen. Also would like to thank D... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF, Kent, South East, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Dover
Fantastic service .friendly staff and a great range of products .plenty of stock

Reply from Howdens - Dover
Our chosen kitchen fitter, worked with Howdens, therefore we contacted them, and had a very good and supportive appointment with their representative, with no pressure to purchase more than we required. The plans for our new kitchen were submitted to us promptly, and encompassed everything we had discussed. We went ahead with the kitchen, and everything arrived on time, and any little glitches were rectified very quickly. We are very pleased with our new kitchen, and would not hesitate in recommending Howdens to others. Many thanks John.

Reply from Howdens - Dover
I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with my local Howdens about this and they used one of their own regular professional fitters to refit the kitchen correctly and also gave me the replacement kitchen items needed free of charge. The replacement kitchen items were delivered in no time and now I have a very lovely and workable Kitchen. They are so professional at Howdens and I am so grateful and happy now with my Howdens Kitchen. Thank you so very much!!

Reply from Howdens - Dover
Customer service none existing after sale .. practically no compensation for their mistakes, mediocre products. Stuff only nice until you buy, after that it’s your problem and you will be ignored. If they finally send you correct product re-installation is your cost - again their fault your problem!

Reply from Howdens - Dover
Never any problems and always keep you informed of your orders

Reply from Howdens - Dover
good products could probably be more competitively priced

Reply from Howdens - Dover
Ordered doors at good price over phone, delivery arranged and delivered as agreed.

Reply from Howdens - Dover

Reply from Howdens - Dover

Reply from Howdens - Dover
We are the Charlie-Dene Group Ltd, based in Dover and Deal. One aspect of the Charlie-Dene Group Ltd is the instillation of new kitchens for a variety of domestic clients. We only use Howdens as their designers are polite, very professional and experts in their field. Our customers always give us positive feedback of their experiences with the designers.
One of the greatest service attributes is that if we come across a damaged drawer, slider or hinge, we can go straight to the Dover store and get an instant replacement. This is how we like to work as time is of the essence and we always like to complete on our deadline and with Howdens on our side we always achieve our goals to the highest quality with the highest quality kitchens.
We are very proud to be associated with Howdens.

Reply from Howdens - Dover
Always use Howdens at Dover such a friendly and excellent service, highly recommend!

Reply from Howdens - Dover
Staff at Dover are great but the prices are rising fast

Reply from Howdens - Dover
Always great service and a great variety of materials in stock

Reply from Howdens - Dover
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.