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Howdens - Dover Reviews 103

TrustScore 5 out of 5

4.9

Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF Kent, South East, GB


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Rated 5 out of 5 stars

I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with... See more

Company replied

Rated 5 out of 5 stars

Our chosen kitchen fitter, worked with Howdens, therefore we contacted them, and had a very good and supportive appointment with their representative, with no pressure to purchase more than we require... See more

Company replied

Rated 5 out of 5 stars

The customer service is always good, everyone is very helpful, and once an order has been placed it is immediately ready to pick up from the warehouse- a very efficient picking system . If certain.it... See more

Company replied

Rated 5 out of 5 stars

Just would like to say a huge thankyou to Georgina at Howdens and would 100% recommend this company to any new clients looking to take the stress away when buying a kitchen. Also would like to thank D... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF, Kent, South East, United Kingdom

  • 01304 215 636

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful, attentive and responsive. Nothing was too much trouble.

April 18, 2023
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Reply from Howdens - Dover

Hi, Thanks for leaving this 5 star review for the Howdens - Dover depot! Best wishes, Tash

Rated 5 out of 5 stars

Exceptional quality of all materials

Our chosen kitchen fitter, worked with Howdens, therefore we contacted them, and had a very good and supportive appointment with their representative, with no pressure to purchase more than we required. The plans for our new kitchen were submitted to us promptly, and encompassed everything we had discussed. We went ahead with the kitchen, and everything arrived on time, and any little glitches were rectified very quickly. We are very pleased with our new kitchen, and would not hesitate in recommending Howdens to others. Many thanks John.

February 21, 2023
Unprompted review
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Reply from Howdens - Dover

Hi Vicky, Thanks for leaving this 5 star review for the Howdens - Dover depot! Best wishes, Tash

Rated 5 out of 5 stars

Recommend Highly

I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with my local Howdens about this and they used one of their own regular professional fitters to refit the kitchen correctly and also gave me the replacement kitchen items needed free of charge. The replacement kitchen items were delivered in no time and now I have a very lovely and workable Kitchen. They are so professional at Howdens and I am so grateful and happy now with my Howdens Kitchen. Thank you so very much!!

November 15, 2022
Unprompted review
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Reply from Howdens - Dover

Hi, Thanks for reviewing our Howdens – Dover depot. It's great to read your comments. Have a lovely day! Tash.

Rated 1 out of 5 stars

Customer service none existing after…

Customer service none existing after sale .. practically no compensation for their mistakes, mediocre products. Stuff only nice until you buy, after that it’s your problem and you will be ignored. If they finally send you correct product re-installation is your cost - again their fault your problem!

January 5, 2023
Unprompted review
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Reply from Howdens - Dover

Thank you for leaving a review of our Dover depot. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Great service

Ordered doors at good price over phone, delivery arranged and delivered as agreed.

November 26, 2022
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Reply from Howdens - Dover

Hi, Thanks for reviewing our Howdens – Dover depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service

Great service! Very knowledgable

November 22, 2022
Howdens - Dover logo

Reply from Howdens - Dover

Hello, Thanks for reviewing our Howdens - Dover depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service and great products

Great service and great products. Really helpful staff

July 26, 2022
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Reply from Howdens - Dover

Hello Pat, Thanks for reviewing our Howdens – Dover depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

We are the Charlie-Dene Group Ltd

We are the Charlie-Dene Group Ltd, based in Dover and Deal. One aspect of the Charlie-Dene Group Ltd is the instillation of new kitchens for a variety of domestic clients. We only use Howdens as their designers are polite, very professional and experts in their field. Our customers always give us positive feedback of their experiences with the designers.
One of the greatest service attributes is that if we come across a damaged drawer, slider or hinge, we can go straight to the Dover store and get an instant replacement. This is how we like to work as time is of the essence and we always like to complete on our deadline and with Howdens on our side we always achieve our goals to the highest quality with the highest quality kitchens.
We are very proud to be associated with Howdens.

July 26, 2022
Unprompted review
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Reply from Howdens - Dover

Good afternoon, Thanks for taking the time out of your day to leave this review. It's great to read your comments. Have a lovely day! Tash.

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