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Howdens - Dover Reviews 103

TrustScore 5 out of 5

4.9

Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF Kent, South East, GB


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Rated 5 out of 5 stars

I cannot praise my local Howdens enough, in particular Dougie. Basically, I had a kitchen fitted by a local Tradesman (not a Howdens fitter) and it was not fitted correctly or to plan. I spoke with... See more

Company replied

Rated 5 out of 5 stars

Our chosen kitchen fitter, worked with Howdens, therefore we contacted them, and had a very good and supportive appointment with their representative, with no pressure to purchase more than we require... See more

Company replied

Rated 5 out of 5 stars

The customer service is always good, everyone is very helpful, and once an order has been placed it is immediately ready to pick up from the warehouse- a very efficient picking system . If certain.it... See more

Company replied

Rated 5 out of 5 stars

Just would like to say a huge thankyou to Georgina at Howdens and would 100% recommend this company to any new clients looking to take the stress away when buying a kitchen. Also would like to thank D... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 - 3, Holmstone Road, Holmstone Trading Estate, CT17 0UF, Kent, South East, United Kingdom

  • 01304 215 636

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 3 out of 5 stars

I had a client upset that she felt she…

I had a client upset that she felt she had been pushed. I explained that it was your October sale and that you try to get as many sales as possible but not to the point she rings me upset. I think this time it was to much and as of it you lost the sale.

November 8, 2021
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Reply from Howdens - Dover

Thank you for bringing this matter to our attention, Scott. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

1st time using Dover branch

1st time using Dover branch, found them to be very helpful.
They had exactly what I needed at a good price.
Thanks guys. SCS Dover

September 26, 2021
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Reply from Howdens - Dover

Hi Darren, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

Josh was extremely helpful

Josh was extremely helpful, understanding and very experienced in contributing with our design.
Top service!

September 3, 2021
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Reply from Howdens - Dover

Good afternoon, thanks for taking the time out of your day to leave this positive review for our Dover depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

Excellent Customer Service

I had a kitchen last year that was provided by Dover Howdens . I found Doug very knowledgeable and helpful , John C designed it , Kevin delivered it without issue .
From the planning to delivery it was a fabulous experience
I have just had a small issue with my integrated washing machine , called yesterday, got a call from engineers today !
I had previous cover with old machine with D&G , could never get an appointment soon or to suit.
Very impressed as could have been a real issue if I could not get a swift call out
Highly recommended
Thanks Howdens Dover

July 28, 2021
Unprompted review
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Reply from Howdens - Dover

Good morning Sharon, thank you for leaving a 5* review. We're sure that the team at the Dover depot will be pleased to read this. Best wishes, Harriet.

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