We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approach... See more
Company replied

Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG Grimsby, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approach... See more
Company replied
Howdens recently designed and supplied a kitchen for us. The site manager and the team were very supportive and went above and beyond to help us get the kitchen we dreamed of. Great bunch, thank you... See more
Company replied
These guys are nothing but helpful! Knowledgeable staff, always happy to help even when busy on the counter Wayne will pop through and help too. Kitchen designers are always accurate and prompt.... See more
Company replied
Amazing team. Came in for a kitchen and other bits and pieces for our house renovation. Wayne, Ali and rachael who we mainly dealt with, went above and beyond to help us achieve what we wanted. Nothin... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG, Grimsby, East Midlands, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff always friendly and helpful
Stock always available

Reply from Howdens - Grimsby
Howdens recently designed and supplied a kitchen for us. The site manager and the team were very supportive and went above and beyond to help us get the kitchen we dreamed of. Great bunch, thank you.

Reply from Howdens - Grimsby
We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approachable. Quality of kitchen is outstanding. Can not recommend them enough. I would not get a kitchen / design from anywhere else. We are going to use them for a bathroom.

Reply from Howdens - Grimsby
I purchased a Kitchen from Howdens in Grimsby and had it fitted by a Howdens-approved installer. Within months, the work surface started to delaminate, and the work surface started to swell. I complained to Wayne, the Manager at Howdens Grimsby, as it was still under warranty. He was not helpful; he stated that Howdens do not honour water-damaged claims. However, he asked me to take photos of the worktops, and he would send them to their Quality Assurance Department. The Quality Assurance Department rejected the claim and said I must have allowed water to get on the worktop. This is a ridiculous assertion; the kitchen should be designed to be water-resistant because water does get on work surfaces by virtue of being regularly cleaned.
I claimed my credit card under Section 75, and they paid for me to have a new worktop fitted. I used another kitchen installer to fit the new worktop supplied by Howdens. However, within months the same thing happened the work surface started to delaminate and the work surface started to swell.
I have since had a B&Q worktop fitted, with no problems.

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
The guys I spoke to were professional and experienced. They were well informed about equipment I needed and knew when it would be delivered.

Reply from Howdens - Grimsby
quick and easy order process and excellent service.

Reply from Howdens - Grimsby
Staff where excellent and couldn’t have more more to help.

Reply from Howdens - Grimsby
Wayne and his team at the Grimsby office are great! Always nice to go in, they’re always attentive and knowledgable and know their product.

Reply from Howdens - Grimsby
Great service from start to finish. Can not wait to get my next project planned and fitted. So much more friendly and less pushy than wickes

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
As a small private account holder I still felt I was dealt with thoroughly and with careful service.

Reply from Howdens - Grimsby
We can’t thank Howdens enough! Particularly Wayne Padbury who helped us choose our dream kitchen and was so patient and kind when I made a last minute change to our kitchen plan! 5 star service, and also the best price in the area. Thank you again Howdens Birchin way 😁

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
Great friendly service very helpful and polite

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
As always great experience visiting Grimsby store. great service from all the staff
Regards Trevor

Reply from Howdens - Grimsby
I have been a business customer for over 25 years and the service that I receive is first class. We always work in partnership to ensure that my clients get exactly what they wanted.
If for whatever reason the product received on site is not 100% Howdens always replace with like for like within 48 hours, if the product is not in stock. This timescale is usually shorter.
The service is always first class and staff are well trained to deliver a positive and productive manner. I rate the business relationship as excellent.

Reply from Howdens - Grimsby
Beth guided me to best items to purchase great service

Reply from Howdens - Grimsby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.