We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approach... See more
Company replied

Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG Grimsby, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had our kitchen and utility room designed and bought from Howdens. From the begining the service has been above amazing. Nothing is to much trouble. All the staff are fantastic and very approach... See more
Company replied
Howdens recently designed and supplied a kitchen for us. The site manager and the team were very supportive and went above and beyond to help us get the kitchen we dreamed of. Great bunch, thank you... See more
Company replied
These guys are nothing but helpful! Knowledgeable staff, always happy to help even when busy on the counter Wayne will pop through and help too. Kitchen designers are always accurate and prompt.... See more
Company replied
Amazing team. Came in for a kitchen and other bits and pieces for our house renovation. Wayne, Ali and rachael who we mainly dealt with, went above and beyond to help us achieve what we wanted. Nothin... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 14 - 17, Birchin Way, Acorn Industrial Estate, DN31 2SG, Grimsby, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Kitchens and Bedrooms .Grimsby branch staff are very professional in design and counter staff excellent customer service .

Reply from Howdens - Grimsby
Howdens Grimsby. Overall review is an easy Exellent!!!!
Special Thank you to Wayne, Lesley, Andrew & Angie. Amazing service from start to finish. Lesley is such a gem, her knowledge is fantastic and is extremely creative and patient.
Mid Order, nothing was too much trouble, the advice, knowledge and service absolutely fautless from Andrew.
After Care - we have never come across such amazing service, again even the smallest request or question was as important to them as placing the order.
Wayne is a credit to the company he even delivered an add on after work.. thats what I call customer care.
The actual kitchen is stunning, the quality of everything is outstanding.
Overall fantastic a company, that should be extremely proud of Wayne and his team for the genuine customer care.
We cannot sing their praises high enough to friends, family and anyone who will listen. Thank you.

Reply from Howdens - Grimsby
Staff was really helpful and the doors I ordered was as advertised and handled and stored well.

Reply from Howdens - Grimsby
We popped along to Howdens Grimsby because we hoped to find a replacement door for the integrated dishwasher in our kitchen, which we believed to be a Howdens kitchen fitted about 10 years ago, before we bought the house. All the staff could not have been more helpful and approachable. They discussed cheerfully what range the door we had brought with us could be, measured it, and confirmed they still sold these doors and had them in stock! They sold it to us at a very reasonable price and then the warehouse team efficiently found the right product and again very kind and friendly. Our 10 year old daughter came with us and actually said she wants to work in that Howdens when she grows up as it seemed such a nice happy place to be.

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
Had a kitchen designed by grimsby branch, Wayne and Rosie which I would give 5*+. But I am writing this for Angie who has the wow factor for a company, she has the knowledge and is always running her legs off meeting everyone's wants and wishes, she delivers first class service, Angie has a kan-do attitude and is a credit to the company.Thankyou

Reply from Howdens - Grimsby
The Sales Representative Dave a credit to the company.
Excellent knowledge and professional. Great support from the local branch assistant manager Angie when needed. Good product and well made delivered on time.

Reply from Howdens - Grimsby
The service is always very good at Grimsby. I’m alway treat well when I call in.

Reply from Howdens - Grimsby
Excellent staff too sort things out , quality kitchens , and staff always at hand if you need any more bits to finish your kitchen off with fast delivery .
Supplied good looking and solid oak and glass staircase that looks the bizz 😊

Reply from Howdens - Grimsby
The staff and quality of stock can’t be beaten

Reply from Howdens - Grimsby

Reply from Howdens - Grimsby
The service was second to none
Elsa and Lee sorted everything out
Thank you

Reply from Howdens - Grimsby
The girl on the front desk was knowledgeable, efficient and willing to help.
The guys in the warehouse were friendly and polite. Couldn't ask for more so a happy customer here!!

Reply from Howdens - Grimsby
Last time we gave some feedback on trustpilot and not a good review, instantly then they came back with reduced prices and freebies and with some commitments for a year, but 4 months down the line, they don't honor that and go back to their same old pricing, their PO/invoicing sysyem is really not good, they do so much disputes over pricing/POs. And this happening with us, one of their quite big buyers. Completely not happy with the experience.

Reply from Howdens - Grimsby
A. Kitchen measurements were incorrect
B. Dining area bore no resemblance to image, left with 150mm to push chairs under, redesigned costing extra money
C. Wrong sink delivered
D. Wrong plinth delivered
E. Wrong filters delivered
F. 3 end panels missing
G. Incorrect information re.washer
H. Handle and caps missing
How they still trade is beyond belief

Reply from Howdens - Grimsby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.