Howdens - Havant Reviews 

My husband and I had a bedroom and dressing room designed by Howdens. The designer did his job well and provided drawings of the 2 rooms with the new furniture fitted. We agreed to proceed with the order. We had a holiday booked and planned to have the furniture fitted whilst we were away. I requested howdens checked all of the materials required to fit the rooms were present and correct, they confirmed two members of staff at Howden‘s the Manager and the designer both checked the order and confirmed it was correct. On our return from holiday, we were mortified to find that the tall wardrobes were in fact kitchen larder cupboards and not tall at all as the drawings indicated floor to ceiling wardrobes. My dressing table was two kitchen cupboards with the kitchen worktop fitted to it and it looked horrendous. I then discovered the designer had to visited site during the fitting as the installers had issues and had not picked up the fitted wardrobes that had been installed were larder cupboards. I contacted Howdens to complain and they confirmed the wardrobes were sent in error and agreed to provide the correct wardrobes, but declined to change the dressing table as it was as stipulated in the drawings Obviously I have already paid fitters to fit the furniture. Howdens agreed to pay the re fitting cost as I was not prepared to pay two lots of installers twice. I have presented Howden’s with the bill for the second installation which was fair. They have refused to pay the bill in Full and said they will pay for one fitter for two days and one fitter, who would not be physically capable of carrying tall wardrobes and carcasses upstairs into a bedroom. the company have been extremely unhelpful and still will not acknowledge it was their error. They just keep saying it was a gesture of goodwill that they agreed to replace the wardrobes. Very unprofessional. Do not use this company especially for bedrooms as the customer service is diabolical
Additionally to this Alexander see below requested my details so he could contact me and I am not at all surprised to say a week on after providing h my contact details as requested. I have not had any contact/ response. No surprise there !

Great service, very friendly and helpful

Loved my knew door knobs they look great.

2 pack Mitre Glue very competitive price. Great friendly staff. Always the Best kitchens & Joinery in fact all products & always the best price. Best quality highly recommend 10 / 10 wouldn't use any other supplier.

Howdens always provide quality goods when you need them.

Dan on the main desk is the standout factor for me at Howdens Havant. Always friendly , super helpful all around nice guy. And when you've got a list of things or problems or you need guidance he knows his stuff. Howdens in general is the only place ill go for kitchens , not tried their bedroom range.
It's very much a situation of you get what you pay for, except compared to many, you get more than you pay for. The prebuilt items are as good as bespoke , and nearly as affordably cheap as the likes of IKEA. I only recommend them, and rarely fit any others.
Downside is the designers I've had dealings with. They seem to lack thought on the use of a kitchen and just try to fill the space with adequate units when that's not really all that's required. Don't take note of pipe locations or high traffic areas etc, there's only been one I've fitted in 5 years that I havent had to re design and end up sending items back.
Regardless, it's the ONLY place to buy a kitchen!

Good selection of product & stock, trade prices & very helpful and friendly staff,

As usual.. great customer service.. thank you Emma and the team..

We love our new Howdens kitchen and so does everyone who sees it.
It’s so stylish and on trend. The cabinets are solid and well crafted, designed to perfection and finished with a high quality handle.
Our kitchen designer, Paris, was a joy to work with, she interpreted our vision into a reality. We now have an attractive, practical space to cook and entertain in.
The Lamona washing machine has a large capacity, runs silently and has an array of settings. The hob/oven is energy efficient and great to use, as is the dishwasher.
Thank you Paris & Howdens for converting our dilapidated kitchen space into an amazing, stunning kitchen/diner!

Our kitchen designer/advisor took time to understand our requirements, advised on the possible and came up with a great layout and inspired matches between unit colour, worktop and flooring and all within budget. Nothing was too much trouble.

Friendly, pro active & knowledge team at the Havant branch, all good here…

Great to have the kitchen team come round to measure up and give feed back on design ideas and there professional opinion on design ideas , thanks great work

Helpful polite staff, if what you need is not available they get it in for next day

Friendly, knowledgeable staff who really know their customers. Use them all the time.

A great experience start to finish , Very professionally managed by the Howden reperesentative from start to finish. All work done within scheduled completion date.
Would highly recommend .

An amazing experience with Howdens Havant from start to finish. We had Paris design our kitchen and assist throughout, she has been an absolute pleasure, so informative and helpful, going above and beyond repeatedly. Thank you for our lovely new kitchen!

Good friendly service

Liam at Howdens in Havant was excellent. He was very patient with us and accommodating. He was always great with communication too.

I had a brilliant experience planning and buying my kitchen with Paris from Howdens Havant. She went above and beyond, creating a beautiful kitchen space. Thank you Paris, I love it!

We would like to express our heartfelt thanks to Jasmine from Howdens Havant for her incredible help and dedication in designing our dream kitchen. From the very start, Jasmine was patient, understanding, and fully attentive to our needs, no matter how many changes we made along the way. She sat with us numerous times, always offering thoughtful suggestions and creative solutions to fit our vision and budget.

Jasmine truly went above and beyond, constantly finding ways to save us money without compromising on quality. Her professionalism and warmth made the entire process a pleasure, and we always felt comfortable and confident in her hands. Even as a new mum, Jasmine worked tirelessly to ensure everything was perfect for us.

She has become more than just our kitchen designer – she feels like part of the family! We can’t wait to invite her to our housewarming party, and we’ll forever be grateful for her determination and support. Thank you, Jasmine, for sticking with us through it all. You’re a true gem, and Howdens is lucky to have you.

With love,
Bobby and Neetu