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Howdens - Havant Reviews 

104
TrustScore 5 out of 5

4.8

Unit 7, Haywards Business Centre, New Lane, PO9 2NL Hampshire, South East, GB


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Rated 5 out of 5 stars

From the minute we walked in,we knew we had made the right decision. Having had a quick look at the kitchen section and met Dan our questions were answered. He was so knowledgeable and nothing was too... See more

Company replied

Rated 5 out of 5 stars

Very helpful kitchen designer (Trish Berryman) at the Havant Howdens. She was very efficient and patient through what was a long process with a few setbacks at my end and went above and beyond in fin... See more

Company replied

Rated 5 out of 5 stars

The team at Howdens have been fantastic from start to finish with every single one of our projects. Emma has great knowledge and knows what colours/products fit and look great. Our clients have always... See more

Company replied

Rated 5 out of 5 stars

Just had our kitchen finished and cannot thank Patricia enough, great design, and helped so much to keep us within our budget, nothing was too much trouble and helped with any small changes we wanted.... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 7, Haywards Business Centre, New Lane, PO9 2NL, Hampshire, South East, United Kingdom

  • 023 9297 2000

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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4.8

All reviews

(104)

9,336 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied Customer

Very pleased with the kitchen range we chose and with the professionalism of all the staff at Howdens, Havant, especially Jazz, the kitchen designer, who's skills and knowledge were exemplary when a few changes to the original plan and the addition of flooring had to be made.
The kitchen fitter, DC Installations, originally planned to fit the kitchen in July/August, but had a cancellation and was able to fit us in at short notice in May 2023. This was not a problem for Howdens and the full order was delivered on the required date. Would fully recommend Howdens, Havant.

May 9, 2023
Unprompted review
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Reply from Howdens - Havant

Hi, Thanks for leaving this 5 star review for the Howdens - Havant depot! All the best, Tash.

Rated 1 out of 5 stars

Like for Like Quote - be Careful

Howdens agreed to match another quote but when the kitchen units arrived, my pull-out units are not full pullouts as expected (you have to open the doors then pull out the drawers). We had no idea you can even get these and not sure why they are produced as they do not make the drawers very usable since one side is blocked by the cupboard door. The ones we had on our other quote were full pull-outs where the door comes out with the drawers. They were also a higher weight holding than the ones supplied by Howdens. When I queried this with Howdens I have been told 'our like for like quotes will be for similar products and prices only'. What they have supplied is not anything like our quote in functionality nor of equal quality. No-one is bothered nor has a solution other than rip out the fitted units and spend a fortune on additional units at our expense. We have had to chase people constanly for answers and even the kitchen came over a 2 week period with us chasing missing units and parts. The carcasses and drawer units are a high standard but the pullouts let the whole kitchen down.

March 24, 2023
Unprompted review
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Reply from Howdens - Havant

Thank you for bringing this matter to our attention. It would be helpful if you could email us with your contact details, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can investigate this and help further.

Rated 1 out of 5 stars

From start to finish it has been a…

From start to finish it has been a really disappointing experience. (Oct 2022 -March 2023).
We had previously bought a kitchen from them with no issue. However this time round we had worktops turn up that wasn’t what was ordered, they had to be exchanged and me as a customer had to help the delivery guy get it out of the van because they only sent 1 person to do the job. Not sure that’s looking after staff.
We then checked all of the units prior to us installing this month and one was incorrect with a incorrect door, we then emailed the sales rep who offered us a pull-out unit and return the incorrect one. When we returned the incorrect unit they told us we needed to pay the difference because again howdens ordered the wrong one in nor did howdens mention we would need to pay the difference in our multiple email exchange.

No offer of compensation for incorrect order 3 times and nor for having to help their staff with delivering replacement worktops because they got it wrong.

I’m glad I’ve only have to do this once in my new house but if we have future project I am 100% not returning to them.

March 4, 2023
Unprompted review
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Reply from Howdens - Havant

Thank you for bringing this matter to our attention. It would be helpful if you could email us with your contact details, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Havant Howdens

Thanks to Jessica in Havant for putting up with all our changes. Looking forward to getting it installed.

February 17, 2023
Unprompted review
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Reply from Howdens - Havant

Hi, Thanks for leaving this 5 star review for the Howdens - Havant depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Superb service

Just had our kitchen finished and cannot thank Patricia enough, great design, and helped so much to keep us within our budget, nothing was too much trouble and helped with any small changes we wanted. Highly recommended Howdens Havant and so happy with the quality of the units.

February 10, 2023
Unprompted review
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Reply from Howdens - Havant

Hi, Thanks for leaving this 5 star review for the Howdens – Havant depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Very good service

Very helpful kitchen designer (Trish Berryman) at the Havant Howdens. She was very efficient and patient through what was a long process with a few setbacks at my end and went above and beyond in finding me the best deal and design for my new kitchen. I would definitely recommend. I was also very happy with the builder used by Howdens.

November 22, 2022
Unprompted review
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Reply from Howdens - Havant

Hi, Thanks for leaving this 5 star review for the Howdens – Havant depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Amazing Kitchen!!

The kitchen was a really good quality and the designs that Jazz put together for us were amazing. We didn't change a thing once we had the design as it was perfect. Absolutely love the fact that the bins are hidden in a cupboard/drawer. Had new window sills, skirting boards and flooring too.

October 31, 2022
Unprompted review
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Reply from Howdens - Havant

Hello, Thanks for reviewing our Howdens - Havant depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Well done Howdens havant

Well done Howdens havant. Everything that was ordered turned up on time without a scratch and fitted in perfectly 🙏

October 24, 2022
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Reply from Howdens - Havant

Hi, Thanks for reviewing our Howdens - Havant depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Design for new kitchen

We recently had the pleasure of working with Jasmine at Howdens Depot in Havant on a design for our new kitchen. Her help, advice, guidance and continued support has been invaluable, and we now have an amazing design we are all delighted with.

August 12, 2022
Unprompted review
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Reply from Howdens - Havant

Hi there Lynn, We are so pleased to read your positive comments, thanks for leaving such a great review. Best wishes, Tash

Rated 5 out of 5 stars

Excellent

Fast efficient order of doors and fittings
All worked perfectly

June 28, 2022
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Reply from Howdens - Havant

Good morning, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent service received from Tricia…

Excellent service received from Tricia at Howdens, Havant. The design service was excellent, the follow up visit took into consideration changes to appliances and the order amended accordingly. Nothing was a problem to Tricia, everything was dealt with efficiently and with a smile. Thank you!

June 23, 2022
Unprompted review
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Reply from Howdens - Havant

Good afternoon, Thanks for reviewing our Howdens – Havant depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great experience with the Havant Branch

After considering several kitchen suppliers I can say with confidence that I made the right choice with Howdens.
The team at the Havant branch were fantastic. During my visit for the design consultation, Jasmine developed an impressive design and specification in real-time.

Overall great experience.

June 20, 2022
Unprompted review
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Reply from Howdens - Havant

Hello Sam, Thanks for reviewing our Howdens – Havant depot. It's great to read your comments. Best wishes, Tash

Rated 5 out of 5 stars

Wonderful New Kitchen

I am absolutely thrilled with my kitchen Jess was amazing as was Damien and the whole team. There is nothing I don't like. THANKs to Jess and Howdens.

May 5, 2022
Unprompted review
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Reply from Howdens - Havant

Good afternoon, Thanks for reviewing our Howdens – Havant depot. Have a great day, Tash.

Rated 5 out of 5 stars

The most polite & helpful howdens team…

The most polite & helpful howdens team in the business. Always a pleasure popping in and seeing the team for my favourite in stock items and design service.

April 6, 2022
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Reply from Howdens - Havant

Hi Leah, Thanks for reviewing our Howdens – Havant depot. Have a great day, Tash.

Rated 5 out of 5 stars

Jessica Blake AMAZING

Jessica Blake - Havant Depot. Absolutely FANTASTIC!! We must have gone back & forth 50times with the design. We just couldn’t decide & Jessica was so helpful, patient and really enthusiastic. She managed to, somehow, translate what was in our mind onto paper & then into our home!! Beyond grateful for her help. Thank you Jess. You are a STAR!!! Recommend Jessica to everyone!!

April 4, 2022
Unprompted review
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Reply from Howdens - Havant

Good morning, Thanks for reviewing our Howdens – Havant depot. It's great to read your comments. All the best, Tash.

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