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Howdens - Newcastle Under Lyme Reviews 

99
TrustScore 4.5 out of 5

4.6

Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB


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Rated 5 out of 5 stars

Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... See more

Company replied

Rated 5 out of 5 stars

Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, United Kingdom

  • 01782 562 881

4.6

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.6

All reviews

(99)

9,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Support for the trade

As a tradesman it is important that you have good support with your suppliers. At Howdens Newcastle the support was second to none, from providing measurements, to design, customer interaction to finally despatch went perfect.

March 17, 2025
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hello Gillian,

Thank you for your kind words. We're pleased to hear that our services met your expectations.

Best wishes!

Rated 5 out of 5 stars

Staff helpful and friendly.

Some lovely kitchens but on this occasion we only needed an interior door. Reasonably priced and of good quality. The staff were very helpful and friendly. Would definitely recommend this company.

March 7, 2025
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Good morning, Thank you for taking the time to leave this review. Take care and have a lovely day.

Rated 2 out of 5 stars

Carcase came without legs because it…

Carcase came without legs because it was flat pack and had extra charge of £7
Also no edging in worktops another annoyance especially when out fitting to find out you can’t complete the job…

February 24, 2025
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 1 out of 5 stars

Matt cupboards a defo NO do not recommend

Had a lovely new kitchen we love it however went for the dark grey Matt cupboard doors looked lovely when first installed however a nightmare to clean now 3 years on doors look streaky and they are so very difficult to clean , howdens did come to review however just given the cleaning guide which is nothing different than I was doing already , again 3 years in and the cupboards look streaky and marked tried to contact howdens a couple of times left messages but heard nothing back defo would not recommend and I’m seriously looking into getting a company in to change the style doors as they are high maintenance the cupboards even mark with just water marks which is not good in a well used kitchen if someone could contact me again to discuss I would really appreciate it

September 11, 2024
Unprompted review
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Good afternoon. Thank you for sharing your experience with us. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Rated 5 out of 5 stars

Helpful depot staff

Helpful depot staff, who didn't mind all the design changes being made. Their advice and tips were much appreciated.

December 19, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Good morning, thank you for leaving this review for the - Newcastle Under Lyme depot. Take care and have a lovely day!

Rated 5 out of 5 stars

Great service 👏

Great service 👏

July 6, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hello Paul, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Perfect service

Dealt with my problem In a very friendly and understanding way

May 11, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Good morning Paul, Thanks for leaving this 5 star review for the Howdens - Newcastle Under Lyme depot, It's great to hear that you had such a positive experience. All the best, Alan.

Rated 2 out of 5 stars

Great company, not so great depot.

The kitchen got delivered 4 days earlier than arranged, so the driver had to take it back to the depot and deliver it on the right date. Some of the cupboard doors were the wrong colour and had to be swapped, the oven was different from what my customers were told they would get. Organisation and an eye for detail clearly lack at this particular depot which is a shame as other branches are spot on. This entire review reflects on the branch, not the products.

May 4, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant depot for further investigation- someone will be in touch shortly. All the best

Rated 5 out of 5 stars

on the lid

As expected does what it says on the lid

April 9, 2024
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Reply from Howdens - Newcastle Under Lyme

Hi Martin, Thanks for leaving this 5* review! All the best, Tash

Rated 5 out of 5 stars

Great service from the whole team

When above and beyond with the design and supply of our kitchen

February 7, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Good afternoon Tom, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 5 out of 5 stars

Love this Howdens

Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see how a kitchen design works together.
Brilliant idea.

January 23, 2024
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

We were dealt with very professionally…

We were dealt with very professionally by all the staff at howdens. We know the quality of the kitchens is excellent.

December 16, 2023
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hi, Thanks for leaving this 5 star review for the Howdens - Newcastle Under Lyme depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Top service, product and for me a very happy client!

Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed).
No queue or waiting, helpful, knowledgeable and efficient friendly service at the ordering desk and equally so with the gent who helped me load up my van.
5* service!

December 14, 2023
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hi, Thanks for leaving this 5 star review for the Howdens - Newcastle Under Lyme depot! Best wishes, Tash

Rated 5 out of 5 stars

Great company

Great company, friendly staff. Always my go to merchants

November 13, 2023
Howdens - Newcastle Under Lyme logo

Reply from Howdens - Newcastle Under Lyme

Hi Jamie, Thanks for taking the time to leave this 5* review. All the best, Tash

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