Absolutely fantastic service from Mel at Howden’s Peterborough. I had a purchase order number enquiry that could have easily become a headache, but Mel handled it with professionalism, patience, and r... See more
Company replied

24 Harvester Way, Fengate, Peterborough, PE1 5UT Cambridgeshire, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely fantastic service from Mel at Howden’s Peterborough. I had a purchase order number enquiry that could have easily become a headache, but Mel handled it with professionalism, patience, and r... See more
Company replied
Many thanks to Tom and the team for guiding us through the process and giving expert advice on the choices available - in terms of layout, products and finishes. Double checking the measurements on si... See more
Company replied
Customer service is good, staff have a good knowledge base of products
Company replied
Really happy with our Howdens kitchen. Outstanding customer service from start to finish. From the initial design to the final stages the kitchen was exactly how we had hoped for. We went for the cler... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
24 Harvester Way, Fengate, Peterborough, PE1 5UT, Cambridgeshire, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many thanks to MARTIN for designing my kitchen the service and quality was excellent
I was extremely pleased with the outcome and would recommend Peterborough Howdens again

Reply from Howdens - Peterborough
I had an absolutely fantastic experience at Howdens Fengate! From the moment I walked in, the staff made me feel so welcome and well cared for. The attention to detail and the genuine friendliness of everyone there truly set this place apart.
The team went above and beyond to ensure everything was perfect, right from design through to installation, their professionalism and warmth made my visit unforgettable. Special shoutout to Martin Burgess and Rob the store manager for their exceptional service and personal touch—it made all the difference.
I honestly can’t recommend Howdens Fengate highly enough. If you're looking for a place that combines excellent service with a warm and inviting atmosphere, this is the one. Would recommend to all friends and family and the finished kitchen looks amazing! A real difference to my home. Thank you for a memorable experience and great value - better than the other kitchen outlets (Wren, Wickes, Benchmarx etc etc)

Reply from Howdens - Peterborough
Friendly and helpful team at Peterborough fengate. Really good quality product at a reasonable price. Best free coffee in town.

Reply from Howdens - Peterborough
Always a pleasure to deal with the staff at Howdens, Fengate, Peterborough

Reply from Howdens - Peterborough
From start to finish, Martyn and the team were very helpful in designing & supplying my new kitchen. I'm really impressed with quality of service, and of course the kitchen looks incredible too! I'd highly recommend them to anyone.

Reply from Howdens - Peterborough
Tom was a great support in designing our kitchen, he really took time to understand our requirements and incorporated them within his design. Great service

Reply from Howdens - Peterborough
Many thanks to Tom and the team for guiding us through the process and giving expert advice on the choices available - in terms of layout, products and finishes. Double checking the measurements on site ensured that everything went swimmingly well. So design, delivery, support for the installer and fitting the worktops all top notch. An impressive team performance all round. Thank you!

Reply from Howdens - Peterborough
Great experience getting our kitchen, Tom came and checked our kitchen out, then went away and did his homework. Upon arrival at the store, we had a friendly welcome from the staff. We then proceeded to our appt with Tom, our kitchen was up on the screen, which impressed me straight away. From then on In, with some slight tweaks, we were able to have the finished design for our kitchen. Toms experience of the system used, shone through with flying colours, Great work.

Reply from Howdens - Peterborough
Think we're sorted with out any fuss friendly and helpful couldn't ask for more (plus you get a nice fresh brewed coffee)

Reply from Howdens - Peterborough
Very courteous, knowledgeable
And pleasure to be served in such a way. Many thanks.
Regards Ken Bedford

Reply from Howdens - Peterborough
Customer service is good, staff have a good knowledge base of products

Reply from Howdens - Peterborough
Martyn the sales representative was extremely helpful

Reply from Howdens - Peterborough
Matt at Peterborough was excellent with our kitchen design, he went the extra mile.

Reply from Howdens - Peterborough

Reply from Howdens - Peterborough
Very helpful selecting right product . Product in stock.
Friendly and knowledgeable staff.👍🏻👍🏻

Reply from Howdens - Peterborough

Reply from Howdens - Peterborough
Always a good experience at Howdens. Friendly knowledgeable helpful staff. Great coffee.

Reply from Howdens - Peterborough
We are delighted with our new kitchen. Martyn at Fengate has the patience of a saint - we must have had 4 design meetings and numerous CAD plans that we’ve tweaked. Not once was it a problem and there was never any pressure to do it until we were happy with the design. Where we needed advice or suggestions on the design is was forthcoming but not in a pushy way. Delivery was speedy and well in advance of the install. A couple of items needed swapping and a last minute change of design meant we needed to change some units and doors - not a problem and done quickly and efficiently. The relationship between our fitter and the store was excellent which was important to us in case anything needed replacing due to damage etc. So glad we chose Howdens over some other well known brands who were more like used car dealers !

Reply from Howdens - Peterborough
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.