Friendly and helpful from the start. Good quality products. I already have 3 kitchens, this time bathroom flooring. Product arrived on time. thankyou Shaun and for the complimentary coffee.
Company replied

Units 12 & 13, Fleets Industrial Estate, Off Willis Way, BH15 3ST Dorset, South West, GB
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Friendly and helpful from the start. Good quality products. I already have 3 kitchens, this time bathroom flooring. Product arrived on time. thankyou Shaun and for the complimentary coffee.
Company replied
Kitchen designer Rachel was very helpful and patient with us on the layout for our daughter's kitchen. Some good ideas and visuals to sell the look and practicalities of the design options. The kitche... See more
Company replied
The salesperson, Hannah from the Poole branch, was so helpful & professional. She made lots of suggestions and didn’t mind how many times we changed things. She was the person who measured up and who... See more
Company replied
We decided to knock our kitchen and utility in to one so chose Howdens in Poole to design the layout and supply the units. James was incredibly helpful in terms of listening to what we wanted, guiding... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 12 & 13, Fleets Industrial Estate, Off Willis Way, BH15 3ST, Dorset, South West, United Kingdom
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Late delivery, people not getting back, me having to chase all the time.
They have sorted all problems i en-counted quickly & without question.
Thank you

Reply from Howdens - Poole
There were a few problems with this last project. Largely due to the designer leaving howdens the day after the kitchen was delivered. Then when we were finding all the problems with how he had designed it, there was a lot of time spent goin back to the depot and back to the job. I actually worked out, I spent a whole day of my time and therefor money, driving to howdens, swapping bits and getting extra bits.
The biggest problem I found, was when my customer spoke to people at the branch, they were all very dismissive of my customer and the customer care was very poor.
I've also since found the flooring and other bits, less than half rhe price howdens sell them for. For the same size area and quality.
The quality of the units themselves were not as good as they should be for the price either. Cupboards were out of square, doors were warped.
Bit of a shame really. I'm not sure I'm going to be using howdens on the next 3 kitchens I've got lined up. Infact going by the prices I've already had on 1, that one will definitely be supplied by another company.

Reply from Howdens - Poole

Reply from Howdens - Poole
Ed and his team are truly magnificent at what they do, super helpful! Especially the chap, Shaun, on the front desk. Nothing is ever too much trouble!

Reply from Howdens - Poole
Really good service from start to finish. Old fashioned great customer care

Reply from Howdens - Poole

Reply from Howdens - Poole
Quick and efficient professional service
Very helpful staff

Reply from Howdens - Poole
Very professional service thanks for all your help always nice to get a wake up coffee

Reply from Howdens - Poole
really helpful, efficient staff, happy to assist and adjust kitchen details where needed, so great customer service

Reply from Howdens - Poole
Really great service from Samantha who made designing and choosing my new kitchen painless and even fun. She was patient with changes and gave me good, down to earth, advice. Thank you!

Reply from Howdens - Poole
Fast and always friendly service you can even grab a free coffee

Reply from Howdens - Poole
Excellent service, showing us actual physical options and made great and helpful suggestions. Set up a new account there and then and called as promised to say it was opened.

Reply from Howdens - Poole
I purchased items and found that the bill I received was expensive. Upon complaining about the cost I was told I can’t have a discount as the ticket has already been produced. I have been buying from Howdens for many years. And I now purchase my kitchens elsewhere.

Reply from Howdens - Poole
Great experience from design with friendly and knowledgeable designer through to ordering and counter service. Delivery of whole kitchen was exactly as promised and was kept informed by telephone calls all the way. Very helpful and hassle free service.

Reply from Howdens - Poole
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