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Howdens - Rayleigh Reviews 103

TrustScore 4.5 out of 5

4.3

Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS Essex, East Anglia, GB


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Rated 5 out of 5 stars

Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. G... See more

Company replied

Rated 5 out of 5 stars

We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowle... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. From ordering to delivery everyone is super helpful. If anything is damaged or missing it's resolved in seconds. I couldn't recommend highly enough. Will obviously... See more

Company replied

Rated 5 out of 5 stars

I have used this depot a lot over the last 5 years, i truly dont get the service i receive from them like the other depots around, first name basis, friendly, nothing is a problem and any... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS, Essex, East Anglia, United Kingdom

  • 01268 774 578

4.3

Excellent

TrustScore 4.5 out of 5

103 reviews

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Rated 1 out of 5 stars

rang up to register my oven for my free…

rang up to register my oven for my free 3 year cover
And i bombarded by a foreign Gentle man
trying to sell me more cover found him overpowering and had to ring off as he did not stop going on hence i did not register my appliance what again

April 8, 2026
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Reply from Howdens - Rayleigh

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Rayleigh depot for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

All staff very helpful

All staff very helpful

February 26, 2026
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Reply from Howdens - Rayleigh

Hello PT BUILDING CONTRACTORS,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Paid for a Kitchen before Christmas in…

Paid for a Kitchen before Christmas in full, and told I needed to take delivery before Christmas to guarantee the price.
Part arrived 22nd Dec, the balance on the 9th Jan. came to fit it this week and a part is missing namely a whole unit on the kitchen design missing from the final invoice so the price agreed was not what was arranged. I had to return to Howdens and pay a further £150 for a most integral bridging unit to complete my kitchen installation even though it was all on the original kitchen design.
Unfortunately as per modern day no accountability as to whose fault this was except the customer left with £150 to find on top of the original £7000 purchase price.

Further to the above review, the manager of the branch called today to offer sincere apologies. Confirmed to me that new protocol had been put in place to limit this oversight happening in the future and offered a full credit to my account for the missing item. I feel this was professionally handled and reflects Howdens attention to customer service in light of the staff mistake that caused the problem. Thank you.

January 30, 2026
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Reply from Howdens - Rayleigh

Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Great customer service

Always in and out quickly, not much fuss, and they do try to get items in as soon as possible if they've not got it in branch.

January 19, 2026
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Reply from Howdens - Rayleigh

Hello Trevor,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

swift service

Millie at Howdens (Rayleigh) knew, straight away, how to help in providing me with the product I needed . within 10 minutes of walking in, I had what i needed and was back in the car ready to leave! very prompt service!

October 14, 2025
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Reply from Howdens - Rayleigh

Hello Adam,

Thank you for sharing your experience with us.

Best wishes, Alexandra

Rated 4 out of 5 stars

Good products

Always friendly and helpful,but their pricing needs looking at !🤔

September 26, 2025
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Reply from Howdens - Rayleigh

Good morning, Thanks for reviewing our Howdens - Rayleigh depot. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Thank you.

My experience with Howdens was helpful and informative helped along patiently by Matt at Rayleigh. The kitchen I purchased is great quality. A big thank you.

May 19, 2025
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Reply from Howdens - Rayleigh

Good morning, Thanks for reviewing our Howdens - Rayleigh depot. Have a great day.

Rated 4 out of 5 stars

Customer service was great 👍

Customer service was great 👍

May 30, 2025
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Reply from Howdens - Rayleigh

Hello Allan, good morning

Thank you for your feedback and for rating our customer service positively. If there is anything more we can do to enhance your experience, please let us know.

Best wishes,

Rated 5 out of 5 stars

Ordered felt backed panels which would…

Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. Great service. 👍

March 20, 2025
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Reply from Howdens - Rayleigh

Hello Mr Burton,

Thank you for your kind words and for sharing your experience with us. We're pleased to hear that our team was able to assist you promptly and efficiently.

Best wishes,
The Howdens Rayleigh Team

Rated 5 out of 5 stars

Rayleigh branch are great

Staff at Rayleigh branch are very helpful and have a great deal of knowledge of there products.

March 7, 2025
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Reply from Howdens - Rayleigh

Hello Martin, good morning,

Thank you for your kind words about our team at the Rayleigh branch. We're pleased to hear that you found our staff knowledgeable and helpful.

Best wishes,
Howdens Rayleigh Team

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, polite and courteous. Would use.this company again.

March 14, 2025
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Reply from Howdens - Rayleigh

Hello Ray,

Thank you for your kind words and for highlighting the professionalism of our staff. We're delighted to hear that you would choose to work with us again in the future.

Best wishes,
The Howdens Rayleigh Team

Rated 5 out of 5 stars

Great Kitchen Experience

Can't praise Howdens at Rayleigh, Essex, enough! We are very pleased with our kitchen units and the help from the friendly staff, particularly Liam our Sales Consultant.

November 6, 2024
Unprompted review
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Reply from Howdens - Rayleigh

Hi there Shirley, I am sure the team will be pleased to read your kind words! We hope to see you again soon, have a lovely day!

Rated 5 out of 5 stars

Excellent Company, outstanding Staff!We had a flood in our kitchen and were…

We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowledgeable , polite and helpful young man with infinite patience!
Can’t speak highly enough of Liam. He is a credit to your Company!

September 4, 2024
Unprompted review
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Reply from Howdens - Rayleigh

Good morning Christine, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Always fantastic service

Always fantastic service

June 22, 2024
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Reply from Howdens - Rayleigh

Good afternoon, Thank you for your feedback on our at the Howdens - Rayleigh depot. We hope to see you again soon! All the best.

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
From ordering to delivery everyone is super helpful. If anything is damaged or missing it's resolved in seconds. I couldn't recommend highly enough. Will obviously use again & again.

January 16, 2024
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Reply from Howdens - Rayleigh

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Good service

Polite good service

January 13, 2024
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Reply from Howdens - Rayleigh

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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