Molly is outstanding, going above and beyond for her clients, very friendly and will ensure your experience goes smoothly, asta has also been a great help, will keep shopping in south croydon. Keep it... See more
Company replied

Unit 9, Swift Centre, 41 Imperial Way, CR0 4RL Surrey, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Molly is outstanding, going above and beyond for her clients, very friendly and will ensure your experience goes smoothly, asta has also been a great help, will keep shopping in south croydon. Keep it... See more
Company replied
Bev from Howdens was fantastic when designing our kitchen. She was knowledgeable, patient, and really took the time to understand what we wanted. The design was spot on, both practical and styli... See more
Company replied
Great - Bev was brilliant. She immediately simplified the whole process of designing our boot room, sharing creative ideas and explaining what would and wouldn’t work. She clearly knows the Howdens pr... See more
Company replied
I would recommend Bev at Howdens South Croydon branch highly enough. From our very first meeting through to the final kitchen design, she demonstrated an incredible level of professionalism,... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 9, Swift Centre, 41 Imperial Way, CR0 4RL, Surrey, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The kitchen planner visited our property in August 2022 to carry out a survey. Shortly after that we visited their South Croydon branch to plan out which units and applicances would be required. This was done using a CAD system, which produced an accurate plan and visual images of the finished work.

Reply from Howdens - South Croydon
web site is never available !! ERROR 500 !!phoned tried to pay my bill no joy speak to people at head office !!
some time it works !! go to my local depot !! Its hit and miss keep trying !! I work I do not have the time to keep trying !! you call into showroom / depot sorry can't take CASH after 4 !! your open till 5 !! I MISS A PAYMENT MY ACCOUNT GETS STOPPED FOR A MEASLY 400 POUNDS AND I HAVE TRIED TO PAY 5 DAYS RUNNING !! CALLED IN FIRST THING 7.30 TO EARLY !! 4 AND AFTER TO LATE !! YOU CLOSE AT 5 DO BUISINESS TILL 5

Reply from Howdens - South Croydon
Bev at South Croydon designed a fantastic kitchen for us which works so well for our daily life. She’s optimised the space very well - it’s a small space but it feel spacious; there’s plenty of storage and people can move around easily within it. Any issues or parts were dealt with quickly and promptly. Can’t recommend more highly.

Reply from Howdens - South Croydon
We had the pleasure of the lovely Bev design our kitchen. She gave us lots of ideas and came up with a final design plan that utilised space in a way we had not imagined. From design to delivery the whole experience was seamless. The kitchen is stunning more than pleased.

Reply from Howdens - South Croydon
I’ve had an account now with howdens
For a few years now, the staff are very
Helpful at my branch with all my
Purchases and delivery’s are always
On time which is a big plus for me.
Excellent is my rating.

Reply from Howdens - South Croydon
Really great kitchen design from Bev. She came up with a design which made the most of the space and was so much better than the designs from all other companies (including things I didn't think possible!). It has been installed and looks beautiful - I am so pleased. Would definitely recommend.

Reply from Howdens - South Croydon
Excellent service from Bev & Maddie at Howdens (South Croydon) Branch.

Reply from Howdens - South Croydon
Recently had our kitchen designed with the help of Bev at South Croydon. I could not recommend Bev enough. She provided various designs for us to consider and was so helpful in getting the kitchen exactly how we wanted. Nothing was too much and she always happy to answer any questions we had. Really pleased with the service, thank you!!!

Reply from Howdens - South Croydon
I would absolutely recommend this branch. Bev, the kitchen designer has been fantastic throughout, and made the process much easier. She was incredibly patient at the countless design changes I made, and sent over revised quotes quickly, as well as suggesting really clever design solutions to for a tricky sized kitchen, which enabled me to have the configuration I really wanted. Incredibly flexible, helpful, friendly and knowledgable. Massive thank you!

Reply from Howdens - South Croydon

Reply from Howdens - South Croydon
In all honestly for the quality produced I was shocked at the price.
You can get much much better for the price they charge definitely made me decide to never go back. Would go to benchmarx in the future

Reply from Howdens - South Croydon
Brilliant service from Howdens. Bev was really enthusiastic in designing our kitchen and came up up with numerous suggestions and improvements. She also went out of her way to help us at every stage and made the process as easy as possible.

Reply from Howdens - South Croydon
Really excellent service from Bev at South Croydon. She listened to us and designed a kitchen which exactly suited our needs and was so helpful in answering my many queries. We’re so pleased we went with them over other suppliers as the expertise and customer service has been great, it has taken a lot of the hassle out the process. Thank you.

Reply from Howdens - South Croydon
Had a great experience with Howdens South Croydon. Our designer was Bev, who has been excellent throughout our kitchen installation from design stage to finish. She gave us good advice/ideas and listened carefully to our needs/questions. She was also flexible to make changes to the design even at the installation stage.

Reply from Howdens - South Croydon
The management team were helpful and tried to resolve a number of issues well however one particular member of staff from the design team was shockingly poor at their job and made multiple errors and in addition to this were very rude
If it was not for this member if staff I would have given this brunch a thumbs up but they were very unprofessional.
The member of staff had issues in the following areas.
Errors with the order they generated
Taking far too long to generate the designs
Not taking responsibility for mistakes they made
Sending the wrong plans with the kitchens to the builders
Rude when speaking on the phone on multiple occasions

Reply from Howdens - South Croydon
I’ve been using this branch for many years now and the staff are super friendly and helpful, the design team is second to none and I’ve never had any problems with installation as they’ve all been bang on, in my opinion it’s one of the best branches out there, I would definitely recommend

Reply from Howdens - South Croydon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.