A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... See more
Company replied

Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE Cumbria, North West, GB
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A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... See more
Company replied
*ISSUES NOW RESOLVED WITH STORE MANAGER (LIAM) Ordered 2 lengths of kitchen worktop, got an email a week later to say items are ready to collect so went to collect a day later. Was given a ticket to t... See more
Company replied
The members of staff at the Workington branch, named Shaun and Shannon have been absolutely excellent and efficient, each time somethings not in stock or there has been a mix up etc. They have ressol... See more
Company replied
Howdens have been nothing but excellent and so helpful. I cannot rate them highly enough.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE, Cumbria, North West, United Kingdom
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Poor service. I was promised a call back the same day, the next day when I called again there was no apology and still no answer for my query. I feel that they are scrimping on quality. I have had Howdens kitchen cabinets before but the latest order was not the same. Definitely won't be using them again

Reply from Howdens - Workington
Excellent service both ordering and delivery. Recommended

Reply from Howdens - Workington
fantastic customer service, very welcoming and all the staff make it worthwhile.

Reply from Howdens - Workington
Extremely helpful ad knowledgeable, Cory explained the benefits of the different work surfaces, as one was relatively new he said they hadn't had much feedback on it long-term properties, which helped us make our decision I would fully recommend using howdens for all future kitchen requirements

Reply from Howdens - Workington
What a fantastic experience purchasing our dream kitchen from Howdens was and it was all thanks to Stevie.
Stevie couldn’t have been more helpful, he listened to what was important to use and took what we said and turned it into a reality. All his suggestions complimented what we already wanted but just made them that bit better and more functional.
He was never pushy and never once made us feel like we had to rush to put a deposit down or make a commitment there and then!
Would highly recommend buying from them.

Reply from Howdens - Workington

Reply from Howdens - Workington
As always friendly and professional and a good price 👍🏻😅

Reply from Howdens - Workington
The customer care at Howden's Workington is always superb and the staff really go out of their way to ensure a great customer experience. Big thank you to Jack who helped us achieve our dream kitchen.

Reply from Howdens - Workington
Friendly staff at both the Workington and Gateshead branches.
Prices can vary from branch to branch
Prices for off the shelf items are available on line by logging into your account.

Reply from Howdens - Workington
Why can't I put 0 stars?! I absolutely would not recommend ever buying anything from Howdens. I ordered my kitchen in October 2021 and it is now April 2022, I am still having issues with missing items. We have a delivery almost weekly where they drop off incorrect items, miss items off the orders, drop off damaged items. I do not know how this business is sustainable. The delivery costs to my address must be through the roof, even the delivery drivers laugh at how often they come. Howdens provided me with 19 doors as ordered but not enough architrave and are blaming me for not knowing that there was an incorrect amount of architrave per door (I did not order the amounts nor know anything about how much per door). Items I was under the impression were paid for last year had not been included on my invoice until delivery 6 months later and now I have been landed with a large bill - 6 months ago I ordered during a sale.

Reply from Howdens - Workington
Adam sold us a kitchen for the gym, very professional, polite and hard working, Thankyou for all your help :)

Reply from Howdens - Workington
Really pleased with our high quality kitchen. Stevie the designer at workington branch was brilliant throughout and created a plan which was exactky what we wanted. Top service throughout, and hassle free especially when a faulty part needed exchanged

Reply from Howdens - Workington
Always fantastic and helpful service from the team at workington. I've had a number of kitchens supplied over the past few years and always had good reviews off my customers who have happy with the service especially the knowledge and attention to detail from the design team
Highly recommended if you are after kitchens or any other joinery

Reply from Howdens - Workington
The customer service from howdens is outstanding and they do everything they can to help and make things as seamless as possible and adam rumney is the star of the bunch. He's very friendly and is very experienced in dealing with customers.

Reply from Howdens - Workington
From an accounts point of view, I do not pay invoice's until I am chased for payment. Many times, the invoice will say a due date, but was actually paid at the point of sale. When I called to ask why this is the case, the customer service assistant said it was a frequent issue.
Your statements are also very difficult to understand. Therefore to ensure I don't pay you in error, I only pay when chased for an invoice.

Reply from Howdens - Workington
Setting up the trade account was not as easy as it should have been. Told to produce wrong document so delayed by 3 days.

Reply from Howdens - Workington
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