Fast, efficient service. Managed to obtain really good deals with Hoxton. Really good variety of lighting options.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hoxton Lights is a splendid company. The cheapest price available for the light I wanted. Very fast dispatch and convenient delivery by DPD courier with a one hour text message time slot. Item was we... See more
We were very impressed by the choice of fittings and service from Hoxton lights. The delivery was very efficient and everything came very carefully packaged. I was also kept informed about split deli... See more
We have made purchases from Hoxton Lights twice now. On both occasions we have found them to have been helpful with queries, prices have been extremely competitive and the orders have been dispatched... See more
Company details
Information provided by various external sources
Hoxton Lights is the home of industrial and mid century styled lighting.
Contact info
Kemp House, 160 City Road, EC1V 2NX, London, United Kingdom
- 020 7157 9534
- service@hoxtonlights.com
- www.hoxtonlights.com
Excellent customer service
Excellent customer service, speedy delivery.
February 2, 2020
Unprompted review
Great product
Great product, delivered on time, good communications at every stage. Faultless service
January 31, 2020
Unprompted review
Loverly lightfittings
Very good service answers querys in minutes .Very frendley and good prices my lights were a lot cheaper than a high street store .will definitely use them again .Brian northwest England
January 30, 2020
Unprompted review
A 5* Company
Excellent personal contact and communications throughout; flexible and accommodating over delivery. Also the best value by far for this product.
January 26, 2020
Unprompted review
Great products and service; user-friendly website
Great products, good information on the website (which is simple and easy to use). Products arrived in the timeframe described, in perfect condition and the delivery service and notice was seamless end to end (including good information and options for delivery times).
January 24, 2020
Unprompted review
Disappointed
We weren't sure about this to start with but Steve at Hoxton answered all our doubts without delay and all is now well. Recommend them.
January 22, 2020
Unprompted review
Reply from Hoxton Lights
Dear Andrew, Thank you for the feedback. We have investigated your order and discussed it with you and I believe you are now satisfied. I hope all goes well with your installation. Steve
Great customer service for good…
Great customer service for good selection of lights at reasonable prices
January 19, 2020
Unprompted review
Terrific
Terrific service, terrific value, terrific product - top marks all round
January 8, 2020
Unprompted review
Fantastic customer service
Bought a floor lamp through Hoxton Lights, which is exactly what I was looking for. Very good quality but arrived slightly damaged from the Netherlands. Staff at Hoxton couldn't have been more helpful and a replacement arrived in time for Christmas (this was a gift). Couldn't recommend them highly enough.
December 29, 2019
Unprompted review
Have not put the shades up yet but they…
Have not put the shades up yet but they arrived promptly and in perfect condition. They look beautiful and we are looking forward to using them.
December 27, 2019
Unprompted review
Easy to order
Easy to order, prompt delivery, got what I ordered, easy
December 23, 2019
Unprompted review
Very helpful straightforward experience
December 23, 2019
Unprompted review
Excellent service indeed and fabulous…
Excellent service indeed and fabulous lights from BTC thanks. 👍😊
December 23, 2019
Unprompted review
Excellent customer service!
I bought two lovely original BTC Hatton 3 lights from Hoxton Lights. One is on their clearance and the second one they have agreed to price matched it to the clearance price. Items arrived safely and well packaged! Highly recommend them and I can't wait to install those gorgeous lights!
December 20, 2019
Unprompted review
Excellent service
Excellent service. Delivered the day after ordering. Will definitely use again.
December 20, 2019
Unprompted review
Great selection, excellent service
We were very impressed by the choice of fittings and service from Hoxton lights. The delivery was very efficient and everything came very carefully packaged. I was also kept informed about split deliveries so I knew exactly what was going on at all times. I will definitely use Hoxton again, I could find everything I needed there.
December 19, 2019
Unprompted review
Excellent Service (pre and post sale)
Excellent Service (pre and post sale), product delivered quickly in lovely packaging
Very pleased with product.
December 17, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.