HP Store Germany Reviews 166

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A wide range of products, a simple ordering process, fast delivery, secure payment. It doesn’t get any better than this – thank you.

Rated 1 out of 5 stars

I have ordered one of the most expensive Desktop and Monitor on HP Germany official website for my kid Birthday. I ordered it 8 days before event, with a confirmation that staff will arrive in 2... See more

Rated 5 out of 5 stars

I have now purchased my fourth laptop from HP. I am also very satisfied with my new laptop, especially because it comes with Windows 11 Pro preinstalled. As always, I ordered online, which of course w... See more

Rated 5 out of 5 stars

Every company can sell products in the internet. But how good is the returns process? I bought a perfect HP Elitebook Laptop and a monitor. The monitor was the wrong model, because it hadn’t the featu... See more

Company details

  1. Electronics Store
  2. Computer Accessories Store
  3. Computer Store
  4. Printer and Scanner Store

Written by the company

Entdecke HP Produkte für dein Zuhause oder dein Unternehmen. Im HP Store bieten wir dir die größte Auswahl an HP Produkten, alles an einem Ort. Hol dir fachkundige Beratung und Service, mit Live-Produktdemonstrationen und einem Team, das dir per Telefon oder Chat weiterhilft. Und verpasse nicht die kostenlose Lieferung für alle Bestellungen ab 20€. Besuche noch heute den offiziellen deutschen HP Store und kaufe HP Laptops, Desktops, Drucker und vieles mehr.


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No benefit compared to local retailers

The time between order and delivery was far too long and did not match the promised timeframe. On top of this I would expect fair prices when buying at the HP online shop. In fact the prices in electronic stores on site are the same. Why then order at HP and wait so long for the delivery?

November 13, 2025
Unprompted review
Show reviews in all languages. (166 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look