I visited the metrocentre wanting to get my helix pierced so I went into H.samuel and the staff were so lovely especially Shannon she was fantastic! She talked me through everything and was just amazi... See more
Location
Switch locationUnit 34a Cameron walk, The Metro Centre, NE11 9YR Gateshead, Gateshead Metro, GB
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During a visit to the store today we asked for advice on which ladies watch they would recommend up to the value of about £500 . The assistant said a good make was Bulova whose prices were in our ran... See more
Company replied
H.Samuel at the Metro centre I visited the store with my husband as I need to replace my wedding ring, engagement ring & my eternity ring. We have been married for nearly 40years & I had to have al... See more
I don't often write reviews but i popped in to H Samuel at the Metro Centre Gateshead looking for an engagement ring. I was very indecisive as choosing the perfect ring is very hard. Lisa was outstand... See more
Company details
About H.Samuel - Gateshead
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 34a Cameron walk, The Metro Centre, NE11 9YR, Gateshead, Gateshead Metro, United Kingdom
- 01914609695
3.4
Average
74 reviews
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Nice staff in store at metro centre…
Nice staff in store at metro centre Gateshead I have bought 3 rings lovely quality
July 2, 2021
Staff were lovely very helpful
July 2, 2021
The lady that served me was very…
The lady that served me was very pleasant and polite. Would go back.
July 1, 2021
Very good customer service
June 30, 2021
Caroline was very helpful I bought 2…
Caroline was very helpful I bought 2 pocket watches for my twin sons who will be 30 in July so hopefully they will be very happy with their presents.
June 27, 2021
Beautiful Tinkerbell necklace
Didn’t walk in looking for anything particular left with a beautiful Tinkerbell necklace part of the Disney section and it wasn’t part of the reduced section but still got a reduction on price
June 25, 2021
A straightforward and pleasant shopping experience
Easy online purchase and available next day to collect. The member of the sales team was very friendly and helpful. She offered to adjust the watch strap whilst I waited for no extra charge. Overall a good experience and the watch was very competitively priced as well!
June 25, 2021
Very happy with my new watch also the…
Very happy with my new watch also the sales lady knew about the stock, so was able to help, i would visit this store again
June 25, 2021
We had exceptional service from Holly…
We had exceptional service from Holly (I think that was her name). Buying a watch for my son. She was extremely helpful and knowledgeable about the products. Very impressed.
June 24, 2021
shopping for my mothers 70th birthday…
shopping for my mothers 70th birthday gift. my sister and i were shopping in metro centre . we received excellent customer service from the store. spent a long time trying to choose a bracelet and earrings to match .the assistant was most helpful and spent a while with us , we are really grateful for the help we received .bonus was our mother loved the chosen gift
June 24, 2021
Sales assistant very helpful
Sales assistant very helpful. I was able to browse the watches without interruption. When I needed help and advice she was very helpful and knowledgable.
June 24, 2021
Very helpful staff buying a gift for…
Very helpful staff buying a gift for 1st grand daughter, got a lovely gift box too
June 23, 2021
We had a really lovely salesperson
June 19, 2021
Very helpful member of staff when…
Very helpful member of staff when choosing a gift.
Polite and courteous.
Clear and concise explanation of insurance policy.
June 19, 2021
Friendly and efficient service when…
Friendly and efficient service when buying jewellery and gift.
June 17, 2021
Excellent customer service and sale assistants.
I have always liked the customer service by H Samuel. The online sale offers are very good and delivered very promptly.
June 11, 2021
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