H.Samuel - Liverpool Reviews 

85
TrustScore 3.5 out of 5

3.6

Unit 43A Liverpool One, 37 South John Street, L1 8BU Liverpool, Liverpool One, GB


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Rated 5 out of 5 stars

My daughter wanted earrings for her birthday, and choosing jewellery is definitely not my forte. Fortunately, Tom was on hand to guide me to interesting designs, styles, and the best metal for her sk... See more

Company replied

Rated 5 out of 5 stars

My experience was very positive! I was lucky to meet a young gentleman called Kasper/Casper (who works in your Liverpool city centre store) and who helped me patiently to choose two diamond rings a... See more

Rated 5 out of 5 stars

Liverpool 1 store. Preferring to buy in person rather than internet the staff were extremely helpful checking stock when I phoned. I was unable to complete order via website so they went the extra mi... See more

Rated 1 out of 5 stars

Went into Liverpool H. Samuels store bought a citizen watch paid for delivery was told there were none in Liverpool store but 4 in other stores was told it would be delivered Monday as I paid £4.95 fo... See more

Company replied


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Liverpool

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • Unit 43A Liverpool One, 37 South John Street, L1 8BU, Liverpool, Liverpool One, United Kingdom

  • 01517030776

3.6

Average

TrustScore 3.5 out of 5

85 reviews

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3.6

All reviews

(85)

1,605 reviews in the last 12 months

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Rated 5 out of 5 stars

Ear rings in a bag

I went to H Samuel to buy a birthday gift for my wife. I ended up picking a set of earrings. I dont normaly do this as if the wife don't like them you can't take them back. But i was told they could be put into a sealed bag and as long as the seal was intact i could take them back. A simple thing, but took the pressure off buying them then not being able to return them. The best ideas are the simple ones.

June 25, 2021
Rated 5 out of 5 stars

Excellent customer service

June being my busy month for birthdays prompted me to visit H. Samual’s store in Liverpool One .. I was approached by Lin who was friendly and informative and advised me on all the current offers . I settled on a gold and silver chain plus a pair of earrings as a treat for myself . Her expertise was invaluable and I bought the Premium Care plan for my gold chain .
My gifts were all beautifully packaged .
Great service and value for money . I will Definitely be returning to spend my promotional voucher .

June 25, 2021
Rated 5 out of 5 stars

Birthday gift

We purchased this item as a birthday gift for one of our daughters. To say she was delighted would be an understatement. We sadly lost one of our daughters, but this gift was to, in a way, reunite the 3 of them.

Thank you so much

M Khessine

June 24, 2021
Rated 5 out of 5 stars

Excellent service

I was looking around for a necklace and got asked if I needed help by Karen. She was so helpful and understanding- I bought a beautiful necklace and earrings. Liked them so much, I came back the next day and bought the same for my niece! Thank you Karen!

June 17, 2021

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