My daughter wanted earrings for her birthday, and choosing jewellery is definitely not my forte. Fortunately, Tom was on hand to guide me to interesting designs, styles, and the best metal for her sk... See more
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Location
Switch locationUnit 43A Liverpool One, 37 South John Street, L1 8BU Liverpool, Liverpool One, GB
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See what reviewers are saying
My experience was very positive! I was lucky to meet a young gentleman called Kasper/Casper (who works in your Liverpool city centre store) and who helped me patiently to choose two diamond rings a... See more
Liverpool 1 store. Preferring to buy in person rather than internet the staff were extremely helpful checking stock when I phoned. I was unable to complete order via website so they went the extra mi... See more
Went into Liverpool H. Samuels store bought a citizen watch paid for delivery was told there were none in Liverpool store but 4 in other stores was told it would be delivered Monday as I paid £4.95 fo... See more
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Company details
About H.Samuel - Liverpool
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 43A Liverpool One, 37 South John Street, L1 8BU, Liverpool, Liverpool One, United Kingdom
- 01517030776
3.6
Average
85 reviews
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First Class
Excellent service to sort a longer chain, for a neckless bought the day, without any fuss. Well done!
June 3, 2021
I had to exchange my first ring as it…
I had to exchange my first ring as it was to small the staff in Liverpool 1 shop was very helpful. My ring is beautiful delivery was ok
June 3, 2021
Made up with our wedding rings the…
Made up with our wedding rings the girls were so so helpful and they came really fast
June 3, 2021
We were met with a friendly and helpful…
We were met with a friendly and helpful staff, we had no problem buying the item we wanted
May 27, 2021
Fast delivery even thou they left it on…
Fast delivery even thou they left it on my door step and didn't ring the bell. Anyone could have helped themselves. Mum loved these gold earrings. Would highly recommend them
May 25, 2021
I was very happy with customer service …
I was very happy with customer service they were professional and polite and provided a great service..
May 25, 2021
Order Instructions Not Followed
Bought two wedding rings but one had to be resized so we were told that this would be done before we came to pick them up.
We came in to pick them up when we were messaged and the ring hadn’t been resized so we now have to come back again. We were told that if we wanted it done quickly we would have to pay extra for it despite it not being our fault as the ‘resize’ request was written on the order.
May 22, 2021
Very happy
I didn’t have to wait to be served , described what I was looking for and shown several options .
After making my choice it was polished up and well presented in a gift box and bag! Excellent service
May 20, 2021
Great service
May 18, 2021
Visited Liverpool 1 store
Visited Liverpool 1 store. Staff were very helpful. Even got some discount on my purchase.
May 18, 2021
The lovely sales assistant
The lovely sales assistant, called Sasha, was respectful and not at all pushy. She helped me to buy a beautiful ring that I am very happy with.
May 18, 2021
Lovely staff very helpful
May 18, 2021
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Fantastic service!
Fantastic service from ordering online to collecting in store! (Liverpool one)
H Samuel are a brilliant jewellerey service. I say service because they do far more than just sell. 5*
May 14, 2021
Reply from H.Samuel - Liverpool
Hi Dave thank you for taking the time and trouble to let us know of your experience, it is great to hear you were happy with the service at our Liverpool One store and we appreciate you letting us know I will be sure to let the store team know – Many thanks Pamela
I had waited for 6 months to go and buy…
I had waited for 6 months to go and buy a new chain. I was looked after really well. I choose the chain I wanted, the assistant helped me try it on. I felt comfortable in the shop making my purchase. Everything was done in a Covid secure way. Thank you.
May 13, 2021
Great service with a friendly smile
May 12, 2021
Well worth the visit
Went to h Samuel in Liverpool to choose 2 rings for our Ruby wedding anniversary great choice of rings for both of us my wife picked Ruby and diamonds I chose a gold engraved band staff were excellent nothing was to much trouble for them great customer service throughout our visit just waiting to pick them up would highly recommend h Samuel
May 11, 2021
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