Humphreys & Co. Solicitors Reviews 

64
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I have used Humphrey’s and co multiple times to handle my property and they always do a great job. There was some slight delays with getting some documents posted out which almost held up the complet... See more

Rated 5 out of 5 stars

Humphreys &Co acted as our solicitors 22 years ago when we purchased a property. We have just sold the property and needed information about their fees to calculate how much capital gains tax we had t... See more

Rated 1 out of 5 stars

This firm is so bad I had to switch conveyancers before the process had even started in earnest. While other law firms let you onboard through online processes, these guys still do everything over ema... See more

Company replied

Rated 5 out of 5 stars

Humphreys & Co. helped me purchase my flat 5years ago, and sell it. The sale was an extremely difficult process which took two years, Humphreys clearly explained everything throughout the whole proces... See more

Company replied

Company details

  1. Law Firm

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Our lawyers: our strength Solicitors working for London, regional, UK & international clients out of Bristol offices, for commercial clients Humphreys


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4.2

Great

TrustScore 4 out of 5

64 reviews

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4.2

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(64)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive, Professional and Excellent Value for Money

I’ve recently bought a new build property under a shared ownership scheme. Bonny has helped my purchase go through whilst jumping through all the obstacles that have been thrown at us! Even though I had a few issues (that were completely out of our hands) Bonny has ensured that the process has been as easy as possible. I’ve felt well supported and guided through my purchase and couldn’t be more grateful. From receiving my initial quote to completion and collecting my keys I had conversations with a few members of staff at Humphreys & Co and every single one of them was professional, thorough and reassuring. The pricing has been very reasonable and I’ve always felt able to ask questions without feeling stupid. I will be recommending to all my family and friends and if I need any conveyancing in the future they will definitely be my first choice

May 13, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you indeed for these very kind words, which our whole team will very much appreciate.

New build purchase transactions, particularly those on the shared ownership model, are very complex in terms of their documentation, much more so than is often appreciated, and a challenge to the legal skills and experience of the staff conducting the transaction for the buyer and their lender.

It is very good to hear that in this case the transaction went well and that the outcome has been well received.

In some cases there are obstacles and Unavoidable elapses of time for various reasons, often being the state of the proposed documentation offered by the selling side. It always needs to be borne in mind that the seller's perspective is to try to move the property off their books and get the money in for it as soon as possible, whereas the buyer needs that documentation to be in proper form, with all aspects of the property to be bought and the liabilities that come with it explained and evidenced, and the buyer's lender needs a certificate from their solicitors (us) that the property has good, clear and marketable title, without downside liabilities, for them to take as security for their loan.

The work does take time, to be done properly on the buyer's and their lender's behalf, inevitably, and this can often be a source of frustration.

We are pleased to hear, though, that things went well in this case and that you are pleased to be into your new property.

With best wishes

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Highly recommended solicitors

I would highly recommend using Humphreys & Co to anyone looking to buy or sell. My solicitor, Natasha Hearn was amazing. She was quick to respond to any emails, really on the ball with contacting my buyers solicitors and others involved in the sale and kept me fully updated throughout. Buying or selling is such a stressful time but it really helped having such a professional proactive solictor throughout the whole process!

May 5, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you indeed for these kind words, which are very much appreciated by our team. Our team works together on transactions for clients, and it is always very welcome to hear that their work has been perceived to be successful.

There's a lot more to residential property legal work than is often appreciated. Some transactions run smoothly and others less so.

It's good to hear, though, that in this case you have perceived a positive outcome.

Many thanks.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Conveyancing

It’s a minefield reading through reviews of conveyancing solicitors, who do you believe?
I can definitely recommend Humphreys & Co, no hidden fees and to Bonny a massive thank you for all your hard work and diligence. The professionalism, patience and when needed reassurance you have provided throughout this journey has been very much appreciated.

April 24, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you for these kind words, which will be much appreciated by our team.

These transactions are complicated, and need to be addressed professionally with experience and expertise.

We are very pleased that on this occasion the outcome has been perceived to be positive.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Proactive, focused and good value.

Have used Humphreys now for a purchase and two sales - they have been fantastic on each occasion. Proactive, focused and competitively priced. Would definitely use them again.

April 22, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you for this, and it's very good to hear. We are pleased that a positive outcome in this case is perceived to have been achieved.

Property transactions, which involve multiple different parties, including buyer/seller, solicitors on both sides, brokers for the buyer, selling agents, local authorities, and where applicable housing associations, are complex transactions and getting all bases covered is a more challenging task than is sometimes appreciated.

Many thanks for your kind words on this occasion.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Excellent Service

I Was dealing with Portia for my first purchase, she was amazing!!! Took me through every step, quickly and correctly!!! Easiest process!! I recommend Humphrey’s & Co to any first buyers or share to buy property buyers

March 25, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

That is extremely kind, and thank you for this. Our team work as a team and they will much appreciate this.

Some transactions are straightforward and can be made to go through quickly. Others have complexities, dealing with which, often involving 3rd parties, does slow the transaction down.

We are very pleased that in this case you are pleased with the outcome.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

High quality due diligence

We were supported by Portia Moore. We stayed with Portia throughout the process on our sale and purchase. I was very pleased with Portia - in particuar, she went through the lease on our purchase and picked up a number of things that were very subtle and should correctly be quiered with the seller. This goes to show the quality of her due diligence. This gives me comfort that, when I come to sell our property in the future I will hopefully be able to do so without any potential buyers' solicitors identifying things that my solicitor didn't when we bought it. I think this is a very important and valuable benefit of a solicitor. Not all solicitors are of the same quality and competence. I was very pleased with Portia and I felt in good hands.

I might be more impatient that most, but I did have times where I was waiting a couple of days to hear back from Portia. But in hindsight, I think that was fine given the timings of the whole process.

February 4, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you for this, which will be very much appreciated by our team.

You have identified a very important consideration, which is often overlooked: a buyer is not just buying for themselves, to move in right now and enjoy the property, but also has to have an eye to the future, as does a buyer's lender, which after all is putting up most of the money for the purchase.

Defects in title, missing documentation and similar need to be addressed such that a buyer, and their lender, receive at completion good and marketable title to the property. This means that the property will in the future be readily mortgageable and a future buyer will have a full range of lenders willing to take the property as their security.

Without that, there may be relief at getting over the line to the completion, but trouble down the line when it comes to trying to sell.

Our team always does the best they can for all our clients (including buyers and their lenders) and it's good to hear that in this case the outcome has been well received.

We offer you our team's best wishes for your enjoyment of your new property.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

My very first experienced of selling a property….

My very first experienced in dealing with selling property was very challenging but I am so glad and happy to be recommended to asked the help and assistance of Humphreys & Co. Solicitors. From start to finish and in between very tricky buyers that was a real headaches - Bronwen the amazing Solicitor that was helping me just deals with it with real patience and professionalism which I think is very admirable.I was always updated with emails. If I got any questions and problems Bronwen is always there to help. I count myself lucky. We needed a solicitor like you with this very challenging and not an easy selling properties. I can’t thank you enough. Bronwen and team. I know where to go now if ever I will sell my own property and definitely recommend Humphreys & Co. Solicitors.

January 26, 2022
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for these kind words, which will be a source of great appreciation from our whole residential property team.

Residential property transactions are at the best of times challenging, in terms of procedure and the law, and it's good to hear that you were pleased with the outcome here.

Our team always act in the best interests of our clients, independently, and without allegiance to anyone else.

All our clients are valued clients of the firm, and you are certainly one of these.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Amazing!

I can not recommend this company enough! From start to finish the professionalism, attentiveness and communication was brilliant. I had absolutely no worries about anything as they kept me up to date at every single movement. I was forwarded emails so I could see updates and for myself i noted time and dates and was always aware it wasn't my solicitors holding up anything. Lois was my lead solicitor and she was honestly amazing. With help from her team I was in my new house within 11 weeks! All whilst during a pandemic and stamp duty relief!! I wouldn't go anywhere else now and would definitely recommend their services to everyone. By far the best I've had the pleasure of dealing with!

December 20, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Well, thank you indeed for this astonishingly kind feedback. It is most welcome, particularly after these successive bottlenecks in a frenetic property market (expiry deadlines for 2 full stamp duty holiday periods, and then another one at the end of September for the expiry of the remaining limited relief, and now the usual end of year dash for the line). Our team will be very pleased to hear that the outcome in this case has been well-received.

Our team tries to keep all clients updated as transactions go along, "do and show" being our watchword, so that clients can see what's going on in real-time.

Sometimes transactions can be got through with a short elapse of time, and that's what happened here. Other times difficulties result in periods having to be extended, for a variety of reasons.

We are very pleased that in this case the outcome has been achieved for you, and our team offers you our best wishes for upcoming Christmas in your new home.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Natasha is great

I had a great experience with Natasha, despite the seller's solicitors (Direction Law) being absolutely useless. Although I occasionally had to give her nudges she was extremely professional and diligent - no stone was left unturned. Would highly recommend.

December 17, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for kindly sharing this feedback. It's very much appreciated by our team.

It is often not realised that residential property work is complex legal work, and for a buyer (and their lender, crucially) stones do have to be turned over, with consequent elapses of time to get back satisfactory answers, so that the commitment to buy which is made at exchange of contracts is made with eyes as far as possible open to all issues.

We offer you our best wishes for Christmas in your new home.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Thank you Bronwen!

I can’t recommend Bronwen Stokes-Johnson enough. She has helped me with the purchase of 2 homes, with one being a complex shared ownership purchase and the latter being particularly difficult and taking around 8 months, due to no fault of her own. Bronwen replies before I’ve even sent my emails half the time she’s so on the ball and always updates me (even if there is no update she will still be in contact!) from hearing some horror stories of other solicitors taking ages to respond and making mistakes half way through I feel so lucky to have found Humphrey’s & Co / Bronwen and would highly recommend! Thank you so so much Bronwen!

December 14, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

We are pleased to hear that these transactions have gone well. Sometimes there are difficulties which take time to resolve, and this can cause frustrations, but our team always tries to do their very best for clients notwithstanding obstacles, expected or unexpected. It's very kind of you to leave this feedback, which is much appreciated.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Excellent

Used Humphreys and Co to sell a flat - excellent from start to finish - responsive and due diligent.

December 11, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for this, which our team will very much appreciate. It's good to hear that there was felt to be a good outcome.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Extremely helpful throughout a difficult sale

Humphreys & Co. helped me purchase my flat 5years ago, and sell it. The sale was an extremely difficult process which took two years, Humphreys clearly explained everything throughout the whole process and did everything they could to push the sale forward. All staff involved (Natasha, Joshua and Sarah) were absolutely fantastic, they went above and beyond explaining my options and trying to help at various points throughout the process. E-mails were always answered quickly. Very efficient and friendly people, would highly recommend.

December 3, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you for taking the time to post this up. It's very much appreciated.

Transactions can be difficult, for various reasons outside our team's control, but it's good that we were able to get you to the right outcome.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Lois Reed was the solicitor who dealt…

Lois Reed was the solicitor who dealt with our conveyance. She always replied promptly to emails. She was helpful and friendly during phone calls.

November 23, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you indeed for this feedback, which our whole residential property team will very much appreciate. Most kind.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Humphreys and Co

Humphreys and Co. provide excellent conveyancing services and have acted on our behalf on two separate purchases now. Bonny provided a great customer focused experience throughout and was always very clear in communicating what was going on, what was going to happen next etc. I wouldn't hesitate to recommend Humphreys to anyone needing conveyancing services.

November 9, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for these kind words. They will be a big boost for our entire team, from telephonists through to our Accounts people, including our legal staff.

Residential property transactions are a lot more complicated than is often appreciated, with a lot of law and logistics in them, so it's good to hear that this one went well, with a perceived good outcome.

Sometimes, for all sorts of reasons, often outside our control, transactions can be held up and difficult, causing frustrations, but it's good that this one steered a positive course through.

Many thanks for engaging us on your behalf.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Highly recommend!

I could not recommend Natasha Hearn highly enough - I was so impressed by her professionalism, attention to detail and thorough knowledge. Throughout the sale, she was always responsive, reasoned, and calm. It made such a difference to what can often be a stressful process and I cannot thank her enough! I would recommend her to anyone and would instruct her again without any hesitation.

October 18, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you indeed for this positive feedback. Our whole Residential Property team will be pleased to read that the transaction is perceived to have gone well.

Client Concerns Team
Humphreys & Co.
Solicitors
www.humphreys.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service, very satisfied for buying share ownership resale , choosed again to staircase. Professional staff, good price .

Kind Regards

August 19, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you indeed for this. Our shared ownership team will much appreciate it.

Regards

Client Concerns Team
Humphreys & Co.
Solicitors

Rated 5 out of 5 stars

Very Satisfied Client

Very Satisfied Client

We were very impressed with the level of professional service received from Humphries and Co. We would like to especially thank Bronwen for assisting us. We would highly recommend this firm, and Bronwen in particular since we had an absolutely fantastic experience.

July 28, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Thank you for these very kind words and for taking the time to post them up.

There has been enormous pressure in the marketplace for residential property sales and purchases, with first the projected end of the SDLT holiday on 31/03/21, which was then deferred to another cliff edge on 30/06/21, and so all those involved have been doing their very best to complete all transactions where stamp duty could be saved before the expiry of these "holiday" deadlines.

Our team will be pleased to read that the outcome in this case was well received.

Client Concerns Team
Humphreys & Co.
Solicitors

Rated 5 out of 5 stars

Satisfied Client

I was very impressed with the level of service that I received from Humphries and Co. They are a very professional team and excel in giving quality client care. I would like to thank Robert and Jasmine for assisting me on my legal matter. I would highly recommend this firm, as I had a very good experience.

July 20, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for these kind words and for your having posted these up in this way. That's much appreciated.

Our team always works as a team, often on difficult matters, and always tries to do the best for our clients.

We are pleased to hear that on this matter the outcome has been well-received.

Client Concerns Team
Humphreys & Co.
Solicitors

Rated 5 out of 5 stars

TOP NOTCH SOLICITORS - HIGHLY RECOMMEND

I have used Humphreys and Co on 3 separate occasions now and I would always use them and recommend them highly! Courtney Stone has been my solicitor with the company and she has always been highly professional, organised and provided clear communication and always happy to explain something if we needed. Brilliant knowledge in shared ownership properties and straight forward sales and purchases too. TOP NOTCH! and thanks again to them!

July 5, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for posting this positive message, which our team will be very pleased to read.

Shared ownership transactions are a specialism of the firm, as well as "straight" sales and purchases of residential property and our team is very experienced in these, so always able to supply explanations of what is very often complex and difficult subject matter.

It's good to hear that the outcomes in your transactions were well-received.

Client Concerns Team
Humphreys & Co.
Solicitors

Rated 5 out of 5 stars

Really great experience using Humphreys…

Really great experience using Humphreys & Co. my solicitor Lois Reed is exceptionally good at what she does, sticks to deadlines and is clear and concise with what needs to be done! Would recommend to anyone.

June 30, 2021
Unprompted review
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Reply from Humphreys & Co. Solicitors

Many thanks for these kind words. Our team works hard for all our clients. It's been an exceptionally pressurised period in the residential property market right back to December 2020 up till the just expired 01/06/21 SDLT holiday deadline and we are pleased that things went well on this transaction. We are very proud of the fact here that, despite the sheer quantity of property transactions that had to complete to meet that 1st June deadline to avoid clients paying SDLT, across the firm no client we were representing missed that deadline.

Client Concerns Team
Humphreys & Co.
Solicitors

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