I was a bit skeptical about buying hair from this website as it was my first time but I gave it a try and do not regret it , the hair came fast , neat , true to length and the best part … very afforda... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well I must say I was slightly reluctant in purchasing Hurela’s units but let me tell you I have no regrets‼️ I absolutely love my unit❤️❤️❤️❤️❤️❤️and will continue to purchase from them in the near... See more
Company replied
I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but th... See more
Company replied
I love the hair ! The estimated delivery date was 2 weeks and I kid you not I got my hair after 3 business days. I stay in Canada Alberta and shipping was really fast. The quality of the hair was amaz... See more
Company replied
Company details
Written by the company
100% human hair bundles, closures, frontals, and wigs vendor
Contact info
United States
- service@hurela.com
- www.hurela.com
Awesome company!
Well I must say I was slightly reluctant in purchasing Hurela’s units but let me tell you I have no regrets‼️ I absolutely love my unit❤️❤️❤️❤️❤️❤️and will continue to purchase from them in the near future. They’re the best and the customer service is impeccable‼️ Thank you Hurela for your services rendered!
March 13, 2023
Unprompted review
Reply from hurela.com
Thanks a million for kindly sharing your shopping feeling
Happy to hear that you are satisfied with the hair.😍
We will continue to provide you with high-quality products.
hope that we will do a long business with you in the future
So I got this curly middle part wig and…
So I got this curly middle part wig and it's so pretty an came on time I can't wait to wear it an show it off an I'm happy that it came before the date it was supposed to ❤️
March 14, 2023
Unprompted review
Reply from hurela.com
thanks a million for your support and trust!
Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products.
I love the hair
I love the hair. It’s so soft and fits perfectly. I was a little nervous about the color but it looks really good on me. I also loved the fact that the delivery time was quick. I will definitely be using them again.
March 14, 2023
Unprompted review
Reply from hurela.com
so glad to hear that you're approve of our hair!
Customer satisfaction is very important to us.
We will continue to provide you with great services and products in the future.
I love the hair
I love the hair ! The estimated delivery date was 2 weeks and I kid you not I got my hair after 3 business days. I stay in Canada Alberta and shipping was really fast. The quality of the hair was amazing too. I’ll definitely be repurchasing. Definitely not a catfish.
March 7, 2023
Unprompted review
Reply from hurela.com
Thank so much for the positive feedback.
We're glad to know that your order was delivered in a timely manner
We will continue to provide you with great services and products in the future.
Reply from hurela.com
Thanks a million for kindly sharing your shopping feeling
We will try to provide better service and higher quality products in the future.
warmly welcome again. Wishes you happiness every day.
Love it and I love the color it’s very…
Love it and I love the color it’s very beautiful
March 8, 2023
Unprompted review
Reply from hurela.com
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
Great quality!
I received my package today, it was really fast. Although haven't tried on the wig yet but it seems to be what was looking for. Great quality!
March 1, 2023
Unprompted review
Reply from hurela.com
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
Looking beautiful and natural with Hurela!
I recieved my hair from Hurela. It was 4 bundles and an enclosure. It is gorgeous! It looks natural and soft and light. I love it! Thanks Hurela!
March 1, 2023
Unprompted review
Reply from hurela.com
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
always fast shipping
always fast shipping, and bomb quality hair, i always repurchase and try different hair and i’ve never received anything i wasn’t happy with
March 6, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
I purchase a wig from your company and…
I purchase a wig from your company and say it was ship from China and the name on it was Annabella wigs.text me back about my purchase
March 4, 2023
Unprompted review
Reply from hurela.com
sorry for the inconvenience
could you please update your order number in your review here? so we can find your order and help you solve the problem more quickly.our email is: service@hurela.com
Reply from hurela.com
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
Good quality
Good quality, will definitely buy again, just a higher density.
February 24, 2023
Unprompted review
Reply from hurela.com
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
Beautiful Wig
It came in quickly. They are very responsive with customer service always thinking of you. AND THE WIG!!!! OMGooodness it is beautiful, soft and exactly what was pictured. Actually better than expected. Comes with tons of cute freebies. Definitely buying from them again!
February 28, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
it was giving what it was pos to give,gurl!
I bought a 16" natural kinky straight 'human hair' wig with 4c baby hairs. it looks so natural and its soft and easy to straighten! I bought it as a protective style for the winter, I wanted it to look like my hair; my hair is the same length and some of friends and family couldn't tell the difference between my natural hair and the wig! it comes with a (glueless) band already attracted to the wig, lashes, head band to lay the edges ( my favourite gift out of all the gifts!) and 2 wig caps. I plan on buying at least 2/3 more of the same wigs and dying them different colours. my only critique would be, the lace is a little hard and doesn't dye as easy as I'd like, but the wig dyes well, was able to dye a "skunk stripe", it's really soft, crazy realistic and the wig barely sheds.
Also/, it didn't take too long to get to me in the UK and good communication with the company.
over all, I love it, I'm a happy customer!
February 21, 2023
Unprompted review
Reply from hurela.com
Hello , thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
Could you pls give us box picture through email ?
service@hurela.com and tell us your order number, Thank you again
Great wig and customer service
I made my order on Sunday and the following day I received my tracking details and where it would be shipped from. The hair came Friday afternoon, the hair was soft and tangle free. I bleached the knots easily and even after washing there wasn't much shedding. I've styled it and worn it a couple of times, the hair is really light and the wig is a good fit, I will definitely be ordering again and I would definitely recommend.
February 17, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
I was a bit skeptical about buying hair…
I was a bit skeptical about buying hair from this website as it was my first time but I gave it a try and do not regret it , the hair came fast , neat , true to length and the best part … very affordable honestly !!! But the only thing is , I would’ve loved the lace to be a little bit more “natural looking ” . But other than that , everything else is perfect
February 17, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
Amazing customer service
Amazing customer service. The hair is thick and soft. It definitely holds color well.
February 20, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
My hair is great it's pretty plucked…
My hair is great it's pretty plucked the knots are bleaches and blends 😍 beautiful
February 16, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
The best quality of hair
The best quality of hair, best style and the cheapest rate i have bought. This wig is so good 😊
February 13, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
I was amazed at how fast the hair came
I was amazed at how fast the hair came. The communication from the seller, the accurate tracking record updates from the logistics company and also the hair. 10/10. This is your sign to purchase the hair.
February 13, 2023
Unprompted review
Reply from hurela.com
Hello there, thanks for your feedback so much.
Happy that you are satisfied with the hair
We will try to provide better service and higher quality products in the future.
If you have any suggestions or questions, pls feel free to contact us: service@hurela.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.