Ordered ventilation products at reasonable prices. Items arrived in good time and were of good quality. Made fitting a lot easier. I would certainly use them again and highly recommend them.
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Review summary
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Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely e... See more
Company replied
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. Th... See more
Company replied
Ingrid provided outstanding service. Although I'm not very skilled at online shopping, she showed great patience and offered invaluable assistance. Thanks to her, the process was easy and seamless. I'... See more
Company replied
Company details
- Kitchen Supply Store
- Appliance Store
- Electrical Appliance Wholesaler
- Home Improvement Store
- Ventilating Equipment Manufacturer
Written by the company
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Written by the company
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Contact info
15 St John's Parade, DA14 6ES, Sidcup, United Kingdom
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
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4.9
Excellent
10K reviews
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Reply from i-sells
Thanks for your feedback. We’re pleased to hear your order arrived promptly, just as requested. If you need anything else, just let us know.
All the best,
The i-sells team
On-line order was easy and delivered on…
On-line order was easy and delivered on time. It was slightly different to the original one but it still fitted.
March 11, 2026
Reply from i-sells
Thanks for your feedback — we’re pleased to hear the online ordering was easy and that delivery arrived on time.
We also appreciate you mentioning the item was slightly different to the original. We’re glad it still fitted and did the job, and we’ll take that on board to make sure our listings are as clear as possible about sizing/fit (inside vs outside fit, where relevant) so there are no surprises.
Kind regards,
The i-sells team
Definitely recommend this shop
We visited the shop following a recommendation from family. Phil was very knowledgeable and took his time to explain everything answering all our questions along the way. All the help and advice was gratefully received and we would have no hesitation in recommending Phil and his team to anyone thinking of buying fans.
March 23, 2026
Unprompted review
Reply from i-sells
Thanks so much for the lovely review, and for visiting us after a family recommendation — we really appreciate it. We’re delighted to hear Phil took the time to answer all your questions and explain everything clearly, and that the help and advice was genuinely useful.
Your kind words have been passed on to Phil, and he’ll be really pleased to hear it. Thanks again for recommending Phil and the team to others looking to buy fans.
All the best,
The i-sells team
Very swift delivery
March 9, 2026
Reply from i-sells
Thanks for your feedback, Roger. Great to hear your delivery was very swift — we really appreciate you taking the time to leave a review.
With appreciation,
The i-sells team
Knowledge of agent I spoke to and how…
Knowledge of agent I spoke to and how helpful they where.
March 9, 2026
Reply from i-sells
Thanks for your feedback, Rach. We’re really pleased to hear the team member you spoke to was knowledgeable and so helpful — that’s exactly the experience we aim to provide. If you ever need any more advice or support, just let us know.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback, Brian. We’re delighted you found the service excellent and prompt. If you need anything else, we’re always here to help.
With appreciation,
The i-sells team
The ducting arrived as ordered
March 9, 2026
Reply from i-sells
Thanks for your feedback, Simon (Hub Architects). We’re pleased to hear the ducting arrived exactly as ordered. If you need anything else for an upcoming project, just let us know.
All the best,
The i-sells team
Phil is a star
Phil is a star , his advice is always spot on , helped me out with good options. Go there for all ventilation needs , you won’t go wrong.
March 20, 2026
Unprompted review
Reply from i-sells
Love to hear this, Paul — thanks for taking the time to leave such a strong recommendation. We’re really pleased Phil’s advice was spot on and that he was able to give you good options. Your praise has been passed on to Phil — he’ll be chuffed to hear it.
If you ever need anything else for a ventilation job, just give us a shout.
With appreciation,
The i-sells team
Emailed on a Sunday
Emailed on a Sunday, expecting a reply for the Monday, but 10 minutes later had received an email from Koray, who had sorted out my problem very quickly. Great service.
March 5, 2026
Reply from i-sells
Thank you so much for taking the time to leave this review. I’m really glad we were able to get everything sorted for you so quickly, especially on a Sunday. If you feel that your experience was worthy of it, we’d be grateful if you’d consider updating your review to 5 stars, as it really helps others know what to expect.
If you do update it, you’re very welcome to mention my name so others know who assisted you. Thanks again for your support — it’s genuinely appreciated.
Kind regards,
Koray
SPOT ON SERVICE AS USUAL FROM ORDER TO…
SPOT ON SERVICE AS USUAL FROM ORDER TO DELIVERY..
THANKS AGAIN
March 11, 2026
Reply from i-sells
Love to hear it, Ian — thanks to you and everyone at Swift Brake & Clutch Ltd for the continued support. We’re really pleased everything was spot on as usual from order through to delivery.
Thanks again for choosing i-sells.
The i-sells team
Thanks Phil Bathurst!
Phil Bathurst was a huge help to us when dealing with the aftermath of a negligent electrician who had installed our ventilation units incorrectly. After asking us to send pictures, he talked us through removing and dismantling one of the units - and told us what we should/shouldn't be seeing and how to correct everything. He was very patient and happily spent over an hour on the phone with us to make sure we had all the information we needed to get the problems solved.
March 11, 2026
Unprompted review
Reply from i-sells
Thanks so much for sharing this, Andrew. We’re really sorry you had to deal with the fallout from an incorrect installation, but we’re glad Phil Bathurst could step in and support you properly — from reviewing the photos to talking you through what you should (and shouldn’t) be seeing, and how to put things right. Your praise has been passed on to Phil — he’ll really appreciate hearing how much his patience and time helped.
If anything else crops up while you’re getting everything fully resolved, just get in touch and we’ll do our best to help.
With appreciation,
The i-sells team
Recommend this company to anyone
Not sure i was ordering the right stuff , but they soon put me in the right direction ,and I could order it over the phone. Very helpful
March 10, 2026
Reply from i-sells
Thanks for your review, Nicholas. We’re really pleased we could point you in the right direction and make it easy to place the order over the phone. Glad the team could help you feel confident you were getting the right bits.
All the best,
The i-sells team
It came on time easy to deal with no…
It came on time easy to deal with no problems so far.
March 9, 2026
Reply from i-sells
Thanks for your feedback, Joseph. We’re pleased everything arrived on time and was easy to deal with — and even better that there’ve been no problems so far. If you need anything at all, just let us know.
With appreciation,
The i-sells team
Good & Prompt service
March 9, 2026
Reply from i-sells
Thanks for your feedback, Joe. We’re glad you were happy with the service and that everything was prompt and straightforward. If you need anything else, just give us a shout.
All the best,
The i-sells team
Good & prompt service
March 12, 2026
Unprompted review
Reply from i-sells
Thanks for your feedback, Joe. We’re pleased you found the service good and prompt — that’s exactly what we aim for. If you need anything else, just let us know.
With appreciation,
The i-sells team
A HUGE thank you to Ted
A HUGE thank you to Ted for the excellent customer service I received when trying to inquire about which part I needed for my AC unit. He went above and beyond trying to help me get the exact pieces I needed. Also followed up with me several times to make sure the parts would suit my project. Couldn’t recommend this company enough.
February 20, 2026
Unprompted review
Reply from i-sells
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear Ted went above and beyond to help you identify the right parts for your AC unit, and that he followed up to make sure everything would suit your project. Your praise has been passed on to Ted — he’ll really appreciate the compliment.
Thanks again for the recommendation. If you need any further help as your project progresses, just let us know.
With appreciation,
The i-sells team
I bought replacement filters .
I bought replacement filters .. easy to do & swift delivery. Easy to fit to existing unit … reasonable price. What’s not to like ?
March 3, 2026
Reply from i-sells
Love that, Bryan — thanks for the review. We’re pleased the replacement filters were easy to order, arrived swiftly, and were simple to fit to your existing unit, and that you found the price reasonable too. “What’s not to like?” is exactly what we aim for.
All the best,
The i-sells team
Reply from i-sells
16/03/26 Thanks for the review, James — we really appreciate it. We’re pleased to hear you were happy with the service and that delivery was fast.
We’re sorry to hear the item felt expensive for what it was. We do our best to keep pricing competitive while stocking specialist ventilation parts and getting orders out quickly, but we completely understand value matters. We are investigating your ordered item so we can contact you directly about this, as well.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback, Arthur. We’re glad your order arrived the next day and you were happy with the service. If you need anything else, just let us know.
With appreciation,
The i-sells team
Great Service
The website was easy to navigate and to find order our items. Delivery was very quick and the products were as advertised. Would definitely use I-sells again
March 6, 2026
Reply from i-sells
Thanks for your review — we’re really pleased you found the website easy to navigate and order from. Great to hear delivery was very quick and the products arrived exactly as advertised. We really appreciate the “would use again” and look forward to helping next time.
All the best,
The i-sells team
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