I Am The Agent Reviews 191

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 4 out of 5 stars

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more

Rated 4 out of 5 stars

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more

Company replied

Company details

  1. Real Estate Agents

About I Am The Agent

Information provided by various external sources

Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!

At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.

We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.

We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.

I Am saving. I Am in control. I Am The Agent.


Contact info

3.8

Great

TrustScore 4 out of 5

191 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just what I need

Can't fault this service which is perfect for me as a small landlord. I don't want to pay £600 to a traditional agent when I can do it much cheaper here, and equally importantly, I'd rather look directly into my potential tenant's eyes rather than rely on various references supplied by people who won't be carrying the can when things go wrong. I offer good houses to good people, so I Am The Agent gets those good tenants directly to me for very modest money.

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

What a great way to let

What a great way to let, I found it easy and had a result within days, could not recommend enough and will certainly use again

January 24, 2019
Unprompted review
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Reply from I Am The Agent

Dear Sean,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Top quality service

Top quality service. Really easy process. Never had to wait long to speak to someone whenever needed to contact the I am the agent team. Highly recommend these guys, particularly in a competitive market.

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

Great job done by I Am The Agent

We just dealt with I Am The Agent for the first time and we are incredibly pleased. Moving houses is always a stressful time, but Claire and Harriet did a wonderful job! It honestly is our first positive experience in dealing with estate agents, ever. Therefore, we would recommend them 100%!

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

I am the agent is an extremely helpful…

I am the agent is an extremely helpful and efficient company. Everything is transparent and extremely good value. Would recommend this company 110%.

December 10, 2018
Unprompted review
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Reply from I Am The Agent

Dear Mary,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. You have been amazingly supportive to us and the team are so appreciative for that.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

I have chosen I am the Agent to let my…

I have chosen I am the Agent to let my property. I am very pleased with the out come. Pretty easy process from start to finish especially if you love being independent and cost effective too.

would recommend the agency with out hesitation.
Special thanks to Lynton .

September 15, 2018
Unprompted review
Rated 5 out of 5 stars

I Am The Agent

My experience with I Am The Agent was very pleasant. Lynton, the agent in charge of negotiations with us, was very attentive to our needs and engaged with the whole process from start to finish, always guiding us through the way and replying to our every query immediately. With a very professional attitude Lynton provided us with the necessary attention to go forward with the process and conclude it properly, going even beyond his duties in order to reassure us, all the while being friendly and diplomatic.

September 1, 2018
Unprompted review
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Reply from I Am The Agent

Dear Anna,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

13a Greenwich church street

Lynton has been a great estate agent! As he has provided us with immense support along the way, he is always really friendly and helpful.

August 31, 2018
Unprompted review
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Reply from I Am The Agent

Dear Dominique

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

I am the agent was a fantastic company…

I am the agent was a fantastic company to work for. Helped us out greatly during the process and bent over backward to make sure we got our selected property. They went above and beyond. Highly Recommended!

August 28, 2018
Unprompted review
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Reply from I Am The Agent

Dear James,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you find a new home.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon and good luck in your new home, we hope it's filled with many happy memories.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great company used for over 7 years…

Great company used for over 7 years (sorry I have taken an age to post), always on hand to help, great team, reliable and get results. I wouldn’t hesitate to refer, I have used larger brands (that have had millions) and cheaper competitors and they were incomparable to I Am The Agent on service levels and results I have over 17 properties and would always use them. You guys save me a lot of time and money!!

August 27, 2018
Unprompted review
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Reply from I Am The Agent

Dear Ben

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Good website to navigate plus excellent…

Good website to navigate plus excellent back up service from the staff managing the customer services desk.

August 1, 2018
Unprompted review
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Reply from I Am The Agent

Dear Neil,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

superb company

superb company - their system really works well saving money (and time). Have been using now for several years and extremely happy with their service!

June 13, 2018
Unprompted review
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Reply from I Am The Agent

Dear Jonathan,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Good customer service

Good customer service. Prompt and helpful.

May 7, 2018
Unprompted review
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Reply from I Am The Agent

Dear Joanne

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Once again an excellent service from…

Once again an excellent service from IATA. Property uploaded to Rightmove first thing in the morning and by noon the same day was shaking hands with new tenant. Couldn't ask fo rmore.

April 20, 2018
Unprompted review
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Reply from I Am The Agent

Dear John,

Thank you very much for taking the time to review us on Trustpilot.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.

We are so glad that our platform allowed you to find a tenant so swiftly.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Amazing service, don’t think twice!

I decided to give a chance to I am The Agent to let out our property in London. And I am so glad I did that instead of any real estate agency as everything went so smoothly with a very small charge. We got an offer for the asking price on the day and everything was sorted in a week.
It was my first time letting out a property so was a little nervous but Kris and Lynton has been very professional and helpful throughout the process. They responded to all my questions so quickly and in a very informative manner, I was very impressed. I bought the whole shebang and also inventory service they provide. They did a very thorough job on credit checks and prepared a good tenancy agreement where you can make amendments if you would like. Inventory clerk was very good and detailed too. Our tenants were very happy with their service as well. I couldn’t have asked for more. I would recommend them to anyone and hope they keep up the amazing work they do. Thank you Kris and Lynton!

January 28, 2018
Unprompted review
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Reply from I Am The Agent

Dear Gulin,

Thank you very much for taking the time to review us on Trustpilot.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.

We are so glad that our platform allowed you to find a tenant so swiftly.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Five Star Agents

Although I experienced a few difficulties the first time I used this service the agents online help chat more than made up for it. They were always happy to help with every enquiry I had, even on a Saturday night!!
I received over 23 enquiries within 3 days and have let the property in under a week!
I can highly recommend and will most definitely be using their service again.

January 10, 2018
Unprompted review
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Reply from I Am The Agent

Dear Maxine,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad that we were able to give you the platform to find a tenant in under a week.

The client services team works very hard to give all our clients the best service possible, and it's great to receive such a positive review.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Fair price for outreach landlord gets, but software/functionality update overdue

Fair price for the outreach you get. The software is a bit clunky and inputting property details may require repeat attempts. Didn't like the property sign they affix to your property, better if you could affix it yourself and reposition/remove at one's discretion.
Applicants can easily respond - perhaps too easily. Increasing number of requests from fellow agents and scammers. The emails are not presented in a user-friendly fashion and functionality of software is very limited. Flow-through from other web sites (RightMove etc) means applicants don't know which property you're contacting them about.
IATA should carefully think about improving the landlord side services/interface as rivals will outcompete them otherwise. For the time being, will do but needs improvement. I've used IATA since, I think, 2015 - that in itself is an endorsement of sorts.

December 5, 2017
Unprompted review
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Reply from I Am The Agent

Hi Kurt,

Thank you so much for taking the time to review our services.

We do work hard to give all our clients the best customer service possible, and it's great to have your feedback. We are very proud of the relationship we have built with long-standing clients like you, and the client services team is always pleased to have feedback.

Kind regards
Client Services Team

Rated 5 out of 5 stars

A very supportive agent with a rather …

A very supportive agent with a rather long-winded transaction. I would recommend their whole shebang package if you are not able to facilitate viewings and bookings by yourself. Found them very responsive to my queries and very efficient at dealing with other third parties, such as the solicitors. If you want to sell your home commission and hassle free I would recommend them.

November 30, 2017
Unprompted review
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Reply from I Am The Agent

Hi Martin,

Thank you so much for taking the time to write this super review. We were glad to be able to support you through the transaction.

We do work hard to give our clients the best services possible and so we do appreciate your kind words.

Regards
Kris - Client Services Team

Rated 5 out of 5 stars

I Am The Agent - highly recommended

I Am The Agent is a fast, efficient and high value way to giving your property maximum exposure on the property market, whilst ensuring that you remain in full control of your rental or purchase process. I would never use another estate agent!

October 30, 2017
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi David,


Thank you for leaving us such a great review.


We're glad that you enjoyed being the agent and using our services to find the perfect tenants for your property.


Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.


We are here whenever you needs us, day or night!


Kind regards,
Client Services Team

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